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Grupotel Orient

4.0 star property
Family-friendly hotel with full-service spa and fitness centre

Photo gallery for Grupotel Orient

Aerial view
Terrace/patio
Bar (on property)
Bar (on property)
Balcony view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive
  • Pool
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Single Use, Partial Sea View

Minibar, in-room safe, desk, free cots/infant beds

Double Room Single Use, Partial Sea View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Partial sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room (2 Adults)

Minibar, in-room safe, desk, free cots/infant beds

Double Room (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use, Pool View

Minibar, in-room safe, desk, free cots/infant beds

Double Room Single Use, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Partial Sea View (2 Adults)

Minibar, in-room safe, desk, free cots/infant beds

Double Room, Partial Sea View (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, free cots/infant beds

Double Room Single Use

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Pool View (2 Adults)

Minibar, in-room safe, desk, free cots/infant beds

Double Room, Pool View (2 Adults)

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Minibar, in-room safe, desk, free cots/infant beds

Single Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Minibar
Cable/satellite channels
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

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About the area

Map
Carrer de la Duna, 3, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600

What's nearby

  • Playa de Palma - 9 min walk
  • Palma Aquarium - 6 min drive
  • El Arenal Beach - 9 min drive
  • Platja de Can Pastilla - 12 min drive
  • Port of Palma de Mallorca - 17 min drive

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca (PMI) - 13 min drive

Restaurants

  • ‪Megapark - ‬9 min walk
  • ‪Bierkönig - ‬11 min walk
  • ‪Levita Cafe - ‬7 min walk
  • ‪Bamboleo - ‬10 min walk
  • ‪Balneario 6 - ‬12 min walk

About this property

Grupotel Orient

Upscale eco-certified hotel near El Arenal Beach
Located close to Playa de Palma, Grupotel Orient provides a poolside bar, a terrace and mini golf. Take some time to relax at the on-site spa. The on-site restaurant offers dinner. Enjoy the gym, as well as activities such as mountain biking. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool and an outdoor pool, with sunloungers
  • Bike hire, 4 outdoor tennis courts and a local area shuttle
  • Access to a nearby health club, a banquet hall and a lift
  • A billiards/pool table, a vending machine and a 24-hour front desk
Room features
All 272 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • 40-inch flat-screen TVs with cable channels
  • Balconies or patios, free infant beds and daily housekeeping

All-inclusive details

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Dutch, English, French, German, Italian, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Mini golf
  • Mountain biking
  • Outdoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,045 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).
Property Registration Number H-PM-2155

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Orient
Grupotel Orient Hotel
Grupotel Orient Hotel Playa de Palma
Grupotel Orient Playa de Palma
Grupotel Orient Playa De Palma, Majorca
Grupotel Orient Hotel
Grupotel Orient Palma de Mallorca
Grupotel Orient Hotel Palma de Mallorca

Frequently asked questions

Does Grupotel Orient have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

Is Grupotel Orient pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Grupotel Orient?

Grupotel Orient doesn't offer parking.

What time is check-in at Grupotel Orient?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grupotel Orient?

Checkout is at noon.

Are there all-inclusive benefits at Grupotel Orient?

Some rate plans available at this property are all-inclusive.

Where is Grupotel Orient located?

This family-friendly Palma de Mallorca hotel is located near the airport, 1.1 mi (1.7 km) from El Arenal Beach, and within 12 mi (20 km) of Cathedral of Santa Maria of Palma and Mallorca Casino. Porto Pi Centro Comercial and Port of Palma de Mallorca are also within 12 mi (20 km).

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Grupotel Orient Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 274 reviews
Rating 8 - Good. 131 out of 274 reviews
Rating 6 - Okay. 33 out of 274 reviews
Rating 4 - Poor. 8 out of 274 reviews
Rating 2 - Terrible. 4 out of 274 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Nele

Very friendly staff and perfect location!
Stayed 3 nights in Aug 2024

8/10 Good

Ria

Wonderful hotel
Stayed 3 nights in Aug 2023

8/10 Good

Debra

Only a one night stay but comfortable & with a pleasant view - always a plus when you want to relax in the evening.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Beds are very stiff and a little expensive for an all inclusive but the included drinks were good. The food was pretty good! Staff at the front desk was very friendly and the dining area staff were amazing.
Stayed 2 nights in Sep 2022

10/10 Excellent

Jairo

Everything excellent!!
Stayed 3 nights in Sep 2023

10/10 Excellent

Wayne Anthony

Excellent
Stayed 4 nights in Sep 2023

6/10 Okay

Jessica

Liked: Amenities, property conditions & facilities
The property is ok, but a lot could be improved with the facilities and warmness of staff. Had to pay cash for a towel deposit which was unexpected and didn't have any.
Stayed 2 nights in May 2024

8/10 Good

Siegfried

💪
Stayed 3 nights in May 2023

8/10 Good

Andre

War okay
Stayed 2 nights in Oct 2023

4/10 Poor

Marco

Liked: Property conditions & facilities
i was alone. the hotel gave me a very small room, the wifi did not work and the air conditioning made loud noise from outside. in the morningat 8 AM the cleaning women were very loud, they screamed in front of my door, the buckets clattered. the rooms are very keen of hearing.
Stayed 1 night in Sep 2023

8/10 Good

Ramona

Grupotel Orient in Mallorca advertises itself as a four-star establishment, but in reality, it is more akin to a good three-star hotel. While it was clean, the facilities have clearly aged and no longer meet the standards one would expect from a four-star property. The hotel staff were quite authoritarian, creating the impression that they were looking for any opportunity to impose rules, which negatively affected the overall experience. Another downside was the air conditioning system, which could not be adjusted to the desired temperature but was instead set according to the hotel's preference. Additionally, the pool and sun loungers were insufficient for the size of the hotel, which has seven floors. Even at the pool's opening time at 10 a.m., there was already a queue for sun loungers. On the positive side, the hotel is well-located, just a 15-minute walk from the beach. The beach itself was a true oasis of relaxation, with a beautiful sea that made the effort worthwhile. In conclusion, the hotel does not live up to its four-star rating, and the overall experience was mixed, with both positive and negative aspects.
Stayed 8 nights in Aug 2024

6/10 Okay

Sylvia

The restaurant and staff and choice of food was beyond my expectations, i would definitely rate that a 4 star. The spar facilities also fab! Hotel rooms i would rate a 3* as certain things are in need of an upgrade. Their was alot of noise all throughout the nights, "lots of knocking on doors, there was no consideration towards the other guests at all"! When notified reception, it was delt with very well however it's a constant turnover so the same problem with a different room, had minimal sleep over 2 of the nights. It was mentioned from a female member of reception staff that, we try and put all the old together on the same floor, "so what about young families with small children "do you also have a seperate floor for them"! Nobody likes to be put in a box only for you to accommodate the customer's you find matter the most!
Stayed 3 nights in Sep 2023

6/10 Okay

Markus

Stayed 4 nights in Sep 2024

10/10 Excellent

Jan

Stayed 1 night in Sep 2024

10/10 Excellent

Yolanda

El personal atento y muy amable y empático. Instalaciones muy limpias.
Stayed 2 nights in Oct 2024

6/10 Okay

ulf

Stayed 11 nights in Oct 2024

10/10 Excellent

Guillermo

Nos ha gustado mucho,volveremos
Stayed 2 nights in Oct 2024

8/10 Good

Ayse Melike

Liked: Cleanliness
Disliked: Room comfort
Stayed 5 nights in Sep 2024

8/10 Good

Lety

Muy cerca de playa
Stayed 2 nights in Sep 2024

6/10 Okay

Florence

Bonjour séjour agréable par la météo mais il manque des informations en Français pour le dîner pour les excursions et surtout pour le manque de savoir vivre des Allemand ( bcp de bruit dans les couloirs a leur retour de sorties mais également à la piscine dommage je retournerais à Palma mais pas dans cet hôtel…
Stayed 7 nights in Sep 2024

6/10 Okay

Grégory

Stayed 3 nights in Sep 2024

8/10 Good

Daniel

Stayed 3 nights in Sep 2024

8/10 Good

Jose antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Tim

Stayed 2 nights in Sep 2024

10/10 Excellent

Karla Patricia

Me encantó el hotel y la atención por parte del personal 10 de 10 me volvería a quedar aquí si vuelvo a palma
Stayed 3 nights in Sep 2024