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Hotel Portella

5.0 star property
Luxury Palma de Mallorca hotel in Palma de Mallorca Old Town with a 24-hour fitness centre
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Portella

Terrace/patio
Exterior
Exterior
Exterior
Interior entrance
VIP Access

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
The price is AU$367
includes taxes & fees
19 Nov - 20 Nov

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite

Minibar, soundproofing, iron/ironing board, free WiFi

Suite

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
Separate bedroom
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Can Serra

Minibar, soundproofing, iron/ironing board, free WiFi

Can Serra

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Minibar, soundproofing, iron/ironing board, free WiFi

Junior Suite

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Can Serra Patio

Can Serra Patio

Can Serra Patio

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
Separate bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Artist Residence

Minibar, soundproofing, iron/ironing board, free WiFi

Artist Residence

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
  • 126 sq m
  • City view
  • Sleeps 10
  • 4 King Beds and 2 Large Single Sofa Beds

View all photos for Portella Patio

Minibar, soundproofing, iron/ironing board, free WiFi

Portella Patio

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
2 bedrooms
  • Sleeps 5
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Grand Suite Arab Baths

Minibar, soundproofing, iron/ironing board, free WiFi

Grand Suite Arab Baths

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Kitchenette
Dishwasher
  • 70 sq m
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Mirador Portella

Minibar, soundproofing, iron/ironing board, free WiFi

Mirador Portella

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
2 bedrooms
  • Sleeps 4
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Santa Clara

Santa Clara

Santa Clara

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Double Room

Minibar, soundproofing, iron/ironing board, free WiFi

Double Room

Highlights

Soundproofed
Air conditioning
Heating
Dishwasher
Smart TV
Pillow menu
Ceiling fan
Bathrobes
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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17 Nov - 18 Nov
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About the area

Map
Carrer de la Portella 9, Palma de Mallorca, Illes Balears, 07001

What's nearby

  • Paseo Maritimo - 2 min walk
  • Cathedral of Santa Maria of Palma - 4 min walk
  • Plaza Mayor de Palma - 7 min walk
  • Plaza Espana - 13 min walk
  • Port of Palma de Mallorca - 13 min drive

Getting around

  • Marratxi Pont d Inca Station - 13 min drive
  • Intermodal Station - 15 min walk
  • Palma de Mallorca (PMI) - 15 min drive

Restaurants

  • ‪Cappuccino Palau March - ‬7 min walk
  • ‪Giovanni l - ‬7 min walk
  • ‪The Guinness House - ‬7 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Ca's Caparrut - ‬5 min walk

About this property

Hotel Portella

Luxury hotel near Cathedral of Santa Maria of Palma
Located close to Plaza Espana, Hotel Portella provides a free daily manager's reception, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the steam room. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a garden and dry cleaning/laundry services.
Other perks include:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and coffee/tea in reception
  • Smoke-free property, local meal delivery service and tour/ticket information
  • A computer station, a lift and a 24-hour front desk
Room features
All guest rooms at Hotel Portella have comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
Other amenities include:
  • Heating and ceiling fans
  • A personal chef, dishwashers and cookware/dishes/utensils
  • Smart TVs with cable channels
  • Children's slippers, electric kettles and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (EUR 65 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: EUR 30 for adults and EUR 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (81 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 30 for adults and from EUR 30 for children
  • Valet parking fee: EUR 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Property Registration Number H5478521

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Portella
Hotel Portella Hotel
Hotel Portella Palma de Mallorca
Hotel Portella Hotel Palma de Mallorca

Frequently asked questions

Is Hotel Portella pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Portella?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Portella on 19 Nov 2024 start from AU$363.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Portella?

Valet parking is available for EUR 65 per day.

What time is check-in at Hotel Portella?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hotel Portella?

Checkout is at noon.

Where is Hotel Portella located?

Located in Palma de Mallorca Old Town, this luxury hotel is within a 5-minute walk of Casa Museo J.Torrents Lladó and Cathedral of Santa Maria of Palma. Port of Palma de Mallorca is 2.5 mi (4 km) away. Intermodal Station is 15 minutes by foot and Jacint Verdaguer Station is 23 minutes.

Hotel Portella Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 13 out of 13 reviews" "
Rating 8 - Good. 0 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous boutique hotel in Old Town Palma. Beautifully refurbished in a traditional style. Staff were friendly and extremely helpful. Great location too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mauricio

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an extraordinary boutique hotel that exceeds expectations in every aspect, especially on the customer service/appreciation front. Having travelled so much, I had never come across such a high level of personalized service so consistent with all staff from reception to maid, concierge, dining and the rest. Outstanding and luxurious facility with superb service and location to match!
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory, London

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Lulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in the centre of Mallorca. Simple yet attention to detail
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Shari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quiet elegance made this property calming and welcoming. The staff went above and beyond to connect and make us comfortable.
Stayed 1 night in Jun 2024

10/10 Excellent

Stefan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture/design of the suite has been awesome. So many small details make you feel very welcome. The staff's friendliness is outstanding.
Stayed 4 nights in Jul 2024