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Hotel Castelo

2.5 star property
Hotel in Palmas with free breakfast and 24-hour front desk
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Castelo

Exterior
Minibar, free WiFi, bed sheets
Free toiletries, towels, shampoo, toilet paper
Parking
Minibar, free WiFi, bed sheets

Reviews

4.0 out of 10

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room

Free toiletries, towels, shampoo, toilet paper

Double Room

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Free toiletries, towels, shampoo, toilet paper

Twin Room

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Free toiletries, towels, shampoo, toilet paper

Single Room

Highlights

Air conditioning
TV
Private bathroom
Minibar
Oven
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Economy Quadruple Room, Multiple Beds

Free toiletries, towels, shampoo, toilet paper

Economy Quadruple Room, Multiple Beds

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Quadruple Room

Free toiletries, towels, shampoo, toilet paper

Quadruple Room

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Triple Room, 3 Single Beds

Free toiletries, towels, shampoo, toilet paper

Triple Room, 3 Single Beds

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 6 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, Multiple Beds

Free toiletries, towels, shampoo, toilet paper

Triple Room, Multiple Beds

Highlights

Air conditioning
TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 10 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About the area

Map
Quadra 103 Norte Rua NO 11, Lote 19, Plano Diretor Norte, Palmas, TO, 77001-036

What's nearby

  • Praca dos Girassois - 14 min walk
  • Capim Dourado Shopping - 16 min walk
  • Araguaia Palace - 18 min walk
  • Shopping Palmas Mall - 3 min drive
  • Praia da Graciosa - 9 min drive

Getting around

  • Terminal Multimodal de Palmas - Porto Nacional Station - 27 min drive
  • Palmas (PMW-Brigadeiro Lysias Rodrigues) - 59 min drive

Restaurants

  • ‪Mauro Churrasco - ‬6 min walk
  • ‪Dom Vergílio - ‬10 min walk
  • ‪D’talia - ‬12 min walk
  • ‪Churrascaria Portal do Sul - ‬13 min walk
  • ‪Maria Izabel Cozinha Contemporânea - ‬12 min walk

About this property

Hotel Castelo

Property highlights
Hotel Castelo provides amenities, such as a free breakfast buffet and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A 24-hour front desk, concierge services and tour/ticket information
  • Luggage storage, free newspapers and smoke-free property
Room features
All 75 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and minibars.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • 32-inch TVs with cable channels

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Castelo Palmas
Hotel Castelo Hotel Palmas
Hotel Castelo Hotel
Hotel Castelo Hotel
Hotel Castelo Palmas
Hotel Castelo Hotel Palmas

Frequently asked questions

Is Hotel Castelo pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Hotel Castelo?

Hotel Castelo doesn't offer parking.

What time is check-in at Hotel Castelo?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Castelo?

Checkout is at noon.

Where is Hotel Castelo located?

Situated in Palmas, this hotel is within 1 mile (2 km) of Praca dos Girassois, Capim Dourado Shopping and Memorial Coluna Prestes. Araguaia Palace and Shopping Palmas Mall are also within 1 mile (2 km).

Hotel Castelo Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 1 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 2 out of 3 reviews" "

4.6/10

Cleanliness

4.0/10

Staff & service

2.0/10

Amenities

4.0/10

Property conditions & facilities

Reviews

8/10 Good

Cristovam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019

2/10 Terrible

HAMILTON, JUNDIAÍ/SP

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
E uma vergonha, a foto referencia não tem nada haver com o hotel, o quarto que me ofereceram era horrível sem condições de habitação, não fiquei no hotel e estou pedindo reembolso do valor pago.
Stayed 5 nights in Sep 2019

2/10 Terrible

lucas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Não se hospedam
Chegamos ao Hotel quase 14 da tarde , depois de horas de avião , tínhamos feito reserva pelo Hotel.com com bastante antecedência e chegando a atendente disse q não existia reserva e q não trabalhava com o site a muito tempo e eles estavam lotados e tal . Depois de muito tempo deixou a gente a um quarto até resolver e a gerente chegar . O quarto tem uma banheira encardida , cheirava esgoto, sem.toalha de rosto , sem papel higiênico, cheio de pernilongos . Liguei no hotel.com pq o quarto não tinha nada com o q reservei, porém não resolveu nada , o atendente disse para eu resolver com o hotel é pronto . Acionei meu advogado q entrou em contato com hotel e remanejaram a gente para um quarto um pouco melhor , porém os pisos estão meio soltos, a banheira está com motor de hidro aparente o q da muito medo por ter criança e não pode ligar hidro pq cai água nesses fios . Não tem toalha de rosto nos banheiros . Café da manhã fraco , um calor enorme e não tem gelo , o suco é quente . Viemos para um congresso a cidade está lotada de engenheiros e eles não se prepararam , não tem manteiga , pão de queijo duro , pouca variedade, quando acaba não repõe, balde de gelo vazio , faltava faça , colher , açúcar.
Stayed 8 nights in Sep 2019