"We were upgraded to a villa after a 2 day booking in deluxe room and then the oceana suite, which we never actually got to see after being upgraded to a villa. We'd had a couple of maintenance issues with a plug socket and then a leaking lavatory in our first room.
The villa that we were upgraded to, was lovely, it was great to be able to step just outside into the private lagoon area. The kitchenette is tiny, consists of fridge, kettle and coffee machine with sink, but useful, though the...