2/10 Terrible
Bruce K.
1 July 2024
Disliked: Cleanliness
Suspicious Listing / Questionable Neighborhood/ Fraudulent
We were given instructions to pick up a key for property from a convenience store that was a distance from property (not convenient with luggage -15 min+ walk). Upon arrival we were told the key no longer is at the location and we needed to get in touch with the host/owner. We were unable to get in touch with owner for some time, and in a state of uncertainty/stranded. It started to feel very much like we were being scammed/fraudulent listing. After much time host said to meet at residence and agent would arrive immediately- again not able to get with host directly (called several times/email/platform correspondence). This did not happen. Once at property we were harassed by a resident of the property who was drunk and threatening- with a group of others. They would not leave us alone, to the point a store owner came out to intervene. We unfortunately had to take a taxi and later make other arrangements. We immediately contacted VRBO and host for intervention/refund. Still waiting on resolution. We are extreme users of VRBO and this time it feels like we’ve been scammed. TBD on resolution.
Bruce K.
Stayed 3 nights in Jun 2024