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OYO 89948 Hotel Masai Utama

2.0 star property
Hotel in Pasir Gudang with free parking

Photo gallery for OYO 89948 Hotel Masai Utama

Lobby sitting area
Standard Double Room
Reception
Lobby
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
Satellite channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Rainfall showerhead
Bidet
Private bathroom
Free bottled water
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

OYO 90510 Hotel Sahara

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
The price is AU$22
includes taxes & fees
23 Feb - 24 Feb
OYO 90510 Hotel Sahara
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About the area

Map
103-105, Jalan Masai Utama 1, Taman Masai Utama, Pasir Gudang, Johor Bahru, 81750

What's nearby

  • Regency Specialist Hospital - 4 min drive
  • KSL City Mall - 16 min drive
  • Johor Bahru City Square - 17 min drive
  • Singapore Zoo - 27 min drive
  • Sembawang Park - 27 min drive

Getting around

  • JB Sentral - 24 min drive
  • Sembawang Station - 26 min drive
  • Singapore (XSP-Seletar) - 45 min drive

Restaurants

  • ‪Nasi Kak Wok Pasir Gudang Original - ‬19 min walk
  • ‪Restoran arrashid masai - ‬14 min walk
  • ‪Nasi Padang Masarah - ‬11 min walk
  • ‪Sweet Hut - ‬2 min drive
  • ‪Warong Zarahman - ‬15 min walk

About this property

OYO 89948 Hotel Masai Utama

Property highlights
OYO 89948 Hotel Masai Utama provides everything that you need. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Multilingual staff
Room features
All 94 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • 32-inch flat-screen TVs with satellite channels

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Masai Utama Pasir Gudang
Hotel Masai Utama
Masai Utama Pasir Gudang
Hotel Masai Utama
Oyo 89948 Masai Utama
OYO 89948 Hotel Masai Utama Hotel
OYO 89948 Hotel Masai Utama Pasir Gudang
OYO 89948 Hotel Masai Utama Hotel Pasir Gudang

Frequently asked questions

Is OYO 89948 Hotel Masai Utama pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO 89948 Hotel Masai Utama?

Self-parking is free at this property.

What time is check-in at OYO 89948 Hotel Masai Utama?

Check-in start time: 2 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at OYO 89948 Hotel Masai Utama?

Checkout is at noon.

Where is OYO 89948 Hotel Masai Utama located?

Situated in Pasir Gudang, this hotel is 1.8 mi (2.9 km) from Regency Specialist Hospital and within 9 miles (15 km) of University of Kuala Lumpur - Malaysian Institute of Industrial Technology and Tanjung Puteri Golf Resort. KSL City Mall and AEON Tebrau City are also within 12 miles (20 km).

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OYO 89948 Hotel Masai Utama Reviews

Reviews

6.4
Rating 10 - Excellent. 2 out of 23 reviews
Rating 8 - Good. 7 out of 23 reviews
Rating 6 - Okay. 8 out of 23 reviews
Rating 4 - Poor. 4 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kee

Good stay
Very convenient for reaching out to major attractions
Stayed 1 night in Nov 2021

8/10 Good

Mohd syariffudin

Stayed 1 night in Aug 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Jan 2020

2/10 Terrible

Luh Yong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is very old and poorly maintained. It's very noisy from 10pm to 4am as its just next to a pub.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Please put tag DnD or housekeeping cleaning Atleast guest can request... Most probably have package breakfast including because the range room not satisfied that guest stay... Please put some more channel example njoi guest not boring at room... Thanks
Stayed 2 nights in Mar 2019

8/10 Good

Mohd Hafiz

Ok for budget hotel
Stayed 3 nights in Jan 2019

6/10 Okay

Rozaida

Kawasan hotel yang selesa
Stayed 1 night in Oct 2018

8/10 Good

Naza, Segamat

The security personnel is friendly
Stayed 1 night in Jul 2018

8/10 Good

Tuan Md

It is good and amazing.

10/10 Excellent

Fadhlur

Berbaloi
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Please remember to bring your remote control down to the reception when checking out, i got asked to go back to the room twice because i left the remote control in the room and my key card could not be scanned twice.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Nazack, Malaysia

Value for Money
Everything are okay and nice to stay. BUT on our second night we had a supernatural experience. It start from 11.30pm. There is a huge sound like pipe then someone turn the pipe on. This happened repeatedly and so many times until we can't sleep. Luckily the children sleep sound like a baby. Later on around 2.30am after we try harder to close our eyes, suddenly we heard someone try to enter our room and afterwards it continue with someone find food on our table near the tv. My husband woke up and look at to the door and the table but no one there. Then we try to sleep but still can't!. The same sound people looking something on the table was heard again. My husband woke up and he checked it but still nothing. Then we heard at the top of our room there is sound like a cracky door "krrkk..krrkk...three times. Can you imagine that there is a door up of our room but actually there is no room above us. We stay at the last floor at the top of the hotel. Scary right! The next day I told this to the receptionist but she just said it might be the pipe. But how come the pipe is silent when morning came. No SOUND at all!!.. She just silent. I'm not give a bad reputation to this hotel. The hotel is truly good, nice and clean. I love the hotel. Maybe its my luck to have such experience like this. Frankly we are enjoy stayed here because it is near with the shop and laundry and the big is big.
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Tiffany

Upgrade your hotel's wifi
Wifi signal was very bad. Can't connect to the internet at all.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Zulkhaimi, KL

Liked: Room comfort
Disliked: Cleanliness
Just ok for sleep
Karaoke sound next door too loud. Facilities just ok, nothing to be proud of. Cockroach and bugs in room. No satellite TV. Car parking is not hotel's private parking space. WiFi works great even in room. No breakfast provided.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Mohamad Hafiz

Liked: Staff & service
This review was submitted before 2018 and has not been verified.

6/10 Okay

Chong

Convenient and Comfortable
Comfortable
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
selesa tetapi kawasan persekitaran kurang menarik
This review was submitted before 2018 and has not been verified.

8/10 Good

Mohd Saiful

Tempat bersih dan selesa.
This review was submitted before 2018 and has not been verified.

8/10 Good

Wan Muhamad

Good budget hotel
Far away form JB
This review was submitted before 2018 and has not been verified.

8/10 Good

Nazaimi, Damasara, Kuala Lumpur

Good hotel for business purpose.
So for good, but out room has no view due to the window has no lock and too high above, difficult to view outside. The walkway are scary and dark due to wall colour and carpet are dark colour. Better change the colour to brighter colour, also need painting picture for better environment.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Room Quality
Ants found inside room and incursion of cigarette smokes into room.
This review was submitted before 2018 and has not been verified.

4/10 Poor

rahumatulla , ipoh

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
room bathroom never cleaned
The bathroom was so untidy,receptionist not so friendly requested for extra money just for extra half an hour
This review was submitted before 2018 and has not been verified.

6/10 Okay

Siang Teck, SGP

Relax
Just a one night stay ... is good :)