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The Sanctuary Resort Pattaya, BW Signature Collection

5.0 star property
Luxury Pattaya hotel in Jomtien with 2 restaurants
your current months are September, 2024 and October, 2024.
September 2024
October 2024

Photo gallery for The Sanctuary Resort Pattaya, BW Signature Collection

Outdoor pool, pool loungers
Front of property
Two - Bedroom Suite
Bar (on property)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

    • BarBar
    • Room serviceRoom service
    • PoolPool
    • 24/7 front desk24/7 front desk
    • Breakfast availableBreakfast available
    • SpaSpa
The price is AU$84
includes taxes & fees
22 Sept - 23 Sept
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Junior Suite, 2 Single Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Family Suite, Multiple Beds, Balcony, Ocean View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Family Suite, Multiple Beds, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout curtains

Family Suite, Multiple Beds, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 88 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite, 1 King Bed, Balcony, City View (Living Room)

In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

Deluxe Room, 1 King Bed, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Blackout curtains
Bidet
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Premium Suite, 1 King Bed, Balcony, City View (Living Room)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
  • 58 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, City View

Deluxe Room, 2 Single Beds, Balcony, City View

Deluxe Room, 2 Single Beds, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Blackout curtains
Bidet
  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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The price is AU$157
includes taxes & fees
2 Oct - 3 Oct
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About the area

Map
352/430 Phra Tam Nak 6, Pattaya, Chonburi, 20150

What's nearby

  • Dongtan Beach - 8 min walk
  • Walking Street - 5 min drive
  • Central Pattaya - 7 min drive
  • Jomtien Beach - 9 min drive
  • Pattaya Beach - 11 min drive

Getting around

  • Pattaya Tai Station - 15 min drive
  • Utapao (UTP-Utapao Intl.) - 52 min drive

Restaurants

  • ‪King Of Coffee Pratamnak - ‬6 min walk
  • ‪Cajun Life Café - ‬3 min walk
  • ‪Dom Pizza - ‬4 min walk
  • ‪Kwan restarant - ‬8 min walk
  • ‪Lucky Donna Restaurant - ‬4 min walk

About this property

The Sanctuary Resort Pattaya, BW Signature Collection

Luxury hotel near Walking Street
Dongtan Beach is located near The Sanctuary Resort Pattaya, BW Signature Collection, which provides a coffee shop/cafe, dry cleaning/laundry services and a bar. Treat yourself to a Thai massage or other spa services. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and ocean views. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a gym and a business centre.
Other perks include:
  • An outdoor pool with sunloungers
  • Free self-parking and extended parking
  • Full breakfast (surcharge), coffee/tea in reception and luggage storage
  • A front desk safe, a lift and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 165 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches, such as air conditioning and dressing gowns.
More amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, balconies and daily housekeeping

Languages

English, German, Russian, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free covered extended parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oceana Restaurant
  • Rooftop Bar & Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Business centre

Outdoors

  • Pool loungers

Spa

  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (99 centimetre wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Dining table
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

Outdoor space

  • Balcony

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately THB 350 for adults and from THB 175 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Sanctuary Phratamnak Pattaya
The Sanctuary Phratamnuk Pattaya
The Sanctuary Resort Pattaya BW Signature Collection
The Sanctuary Resort Pattaya, BW Signature Collection Hotel
The Sanctuary Resort Pattaya, BW Signature Collection Pattaya

Frequently asked questions

Does The Sanctuary Resort Pattaya, BW Signature Collection have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Sanctuary Resort Pattaya, BW Signature Collection?

As of 16 Sept 2024, prices found for a 1-night stay for 2 adults at The Sanctuary Resort Pattaya, BW Signature Collection on 22 Sept 2024 start from AU$83.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Sanctuary Resort Pattaya, BW Signature Collection pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Sanctuary Resort Pattaya, BW Signature Collection?

Self-parking and extended parking are free at this property.

What time is check-in at The Sanctuary Resort Pattaya, BW Signature Collection?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at The Sanctuary Resort Pattaya, BW Signature Collection?

Checkout is at noon.

Where is The Sanctuary Resort Pattaya, BW Signature Collection located?

Located in Jomtien, this luxury hotel is within a 10-minute walk of Pattaya and Dongtan Beach. Jomtien Beach and Walking Street are also within 3 miles (5 km).

The Sanctuary Resort Pattaya, BW Signature Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 33 out of 75 reviews" "
Rating 8 - Good. 30 out of 75 reviews" "
Rating 6 - Okay. 4 out of 75 reviews" "
Rating 4 - Poor. 6 out of 75 reviews" "
Rating 2 - Terrible. 2 out of 75 reviews" "

8.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

THEOFANIS

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

8/10 Good

THEOFANIS

Liked: Staff & service
It was a bit rundown. Aisthetically needs quality lifting. Personnel not very professional but willing. Quite neighborhood but not isolated
Stayed 9 nights in Aug 2024

8/10 Good

Ronald, Draper

Travelled with partner
The only issue is our showerhead was broken
Stayed 2 nights in Aug 2024

8/10 Good

Kakhaber

Liked: Cleanliness, staff & service, property conditions & facilities
Its rating is 5 star but overall it stretching poor 4 start.
Stayed 9 nights in Aug 2024

10/10 Excellent

EDWARD

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 10 years living in pattaya City. Still use only this particular hotel every time visiting pattaya City. Can't go wrong with location and service and overall its 10/10 for the money
Stayed 1 night in Aug 2024

6/10 Okay

Craig

Travelled with partner
Liked: Cleanliness
Its in a good area close to the beach
Stayed 5 nights in Jul 2024

10/10 Excellent

Christopher, Saint Cloud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, great staff
Stayed 2 nights in Jun 2024

10/10 Excellent

Marat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no any problems with this hotel at all. Friendly staff, everyday cleaning, on the beach, stores around, taxi.
Stayed 10 nights in May 2024

8/10 Good

Tyron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a four star not 5, although it is nice, the breakfast was very basic and not really catered well for english but then again it is in thailand so i guess you cant really moan at that. The reception staff were excellent and extremely helpful but the staff in the roof bar were very slow and it took ten mins just to get a drink despite being relatively quiet. Food on the roof top was nice but expect to wait fourty mins for it. I would definitely stay there again despite its little downfalls.
Stayed 10 nights in Apr 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay at The Sanctuary. Boutique style hotel with beautiful rooms and stunning rooftop pool. Handy location
Stayed 2 nights in Apr 2024

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities
A decent if slightly tired hotel.
Positives: 1. Pratumnak is away from the mayhem of Pattaya but close enough to get there if that’s for you. Nice quiet area, good restaurants and cafes. 2. Located very close (1 min) to the beach (and it’s a nice beach). 3. Rooftop pool area is good, pool though not large is big enough and always beds available. 4. Beautiful Yamaha Baby Grand in lobby and nice aquariums (2) with small sharks swimming during breakfast. Negatives: 1. The hotel is VERY tired and in need of refurbishment. Almost moved inside an hour of being in the room. Not 5 star, probably struggles for 4 stars. For example, constant problems with the lifts not working, decor in rooms is old, bathroom fittings worn and a few chipped tiles etc….Just felt all a bit tired. 2. Breakfast - standard omelette took 20 mins to cook! Was tasty but 20 mins??!! 2nd day went out for breakfast locally (much better). Sea view? Erm…well yep from the pool. From the rooms it’s miles off and across some ugly barren ground first. (3) 1000thb deposit taken against your plastic room key!!!! Not that you’d keep it but what a cheap “trick”. Very silly. Close enough to walk or short Bolt to Jomtien. Good bars locally though better in Jomtien. Overall - very average - much better options locally.
Stayed 2 nights in Mar 2024

10/10 Excellent

Norak

Stayed 1 night in Mar 2024

8/10 Good

Perry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but Breakfast not very good Not enough beds by pool
Stayed 15 nights in Feb 2024

10/10 Excellent

Norak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff, very clean had to extend my stay due to great service
Stayed 2 nights in Feb 2024

8/10 Good

Jade

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but bathroom did have some molding and rust in and near sink area .
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Stayed 10 nights in Jan 2024

10/10 Excellent

Milan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Friendly staff. Clean. Modern. Close to beach and nice restaurants. Peaceful restful sleep
Stayed 1 night in Dec 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and wonderful helpful staff
Stayed 14 nights in Dec 2023

8/10 Good

Garry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Majid

Stayed 3 nights in Dec 2023

4/10 Poor

Nora

Stayed 2 nights in Dec 2023

6/10 Okay

Iris

Stayed 7 nights in Nov 2023

2/10 Terrible

Davis

Travelled with partner
Disliked: Cleanliness, staff & service
You get what you pay for with this hotel. The location is perfect and about 5 minutes of leisurely walk to the beach. The hotel room on the contrary is quite dirty though and smells like they are masking mold with cologne. I was going to rate this stay with 3 stars even with the room being like such but, there is this bell boy there that made our stay very annoying. He kept offering transportation/ tours and was very pushy about it even after being told NO many times. Although the people at the front desk were very professional and nice, our stay was ruined because of this bell boy.
Stayed 1 night in Nov 2023