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North Lakes Hotel And Spa

4.0 star property
Hotel with a full-service spa, a quick walk to Penrith Castle
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for North Lakes Hotel And Spa

Terrace/patio
Food and drink
Lobby
Family Suite
Indoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Gym
  • Bar
  • 24/7 front desk
The current price is AU$201
includes taxes & fees
10 Feb - 11 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Cosy Double

Cosy Double

Cosy Double

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Family Room

Superior Family Room

Superior Family Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite (Four Poster)

Junior Suite (Four Poster)

Junior Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Separate bedroom
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite (Four Poster)

Suite (Four Poster)

Suite (Four Poster)

Highlights

Individually decorated
Heating
TV
Shower/bath combination
Hairdryer
Bathrobes
Private bathroom
Electric kettle
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Map
Ullswater Road, Penrith, England, CA11 8QT

What's nearby

  • Penrith Castle - 10 min walk
  • Rheged - 2 min drive
  • Ullswater - 7 min drive
  • Lowther Castle and Gardens - 15 min drive
  • Whinfell Forest - 15 min drive

Getting around

  • Penrith Station - 9 min walk
  • Newcastle (NCL-Newcastle Intl.) - 91 min drive

Restaurants

  • ‪Tim Hortons - ‬16 min walk
  • ‪The Dog Beck - ‬16 min walk
  • ‪The Rooster - ‬5 min walk
  • ‪Subway - ‬3 min walk
  • ‪Morrisons Cafe - ‬13 min walk

About this property

North Lakes Hotel And Spa

Upscale hotel near Penrith Castle
Located close to Rheged and Brougham Castle, North Lakes Hotel And Spa provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. Treat yourself to a manicure/pedicure, a facial or a body treatment at North Lakes Spa, the on-site spa. The on-site local cuisine restaurant, Penrith, offers lunch, dinner, light fare and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free self-parking
  • Cooked-to-order breakfast (surcharge), an electric car charging station and express check-out
  • Meeting rooms, a front desk safe and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All 84 individually decorated rooms have perks such as 24-hour room service and bathrobes, in addition to amenities such as late-night room service and free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 43-inch TVs with digital channels
  • Wardrobes/cupboards, electric kettles and heating

Languages

English, Polish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 16.95 to 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed for Christmas Day and New Year's Eve:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

Frequently asked questions

Does North Lakes Hotel And Spa have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at North Lakes Hotel And Spa?

As of 2 Feb 2025, prices found for a 1-night stay for 2 adults at North Lakes Hotel And Spa on 10 Feb 2025 start from AU$200.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is North Lakes Hotel And Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at North Lakes Hotel And Spa?

Self-parking is free at this property.

What time is check-in at North Lakes Hotel And Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at North Lakes Hotel And Spa?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is North Lakes Hotel And Spa located?

Situated in Penrith, this spa hotel is 0.5 mi (0.8 km) from Penrith Castle, and within 3 mi (5 km) of Rheged and Brougham Castle. Lowther Castle and Gardens and Ullswater are also within 6 mi (10 km). Penrith Station is 9 minutes by foot.

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 448 out of 846 reviews" "
Rating 8 - Good. 278 out of 846 reviews" "
Rating 6 - Okay. 71 out of 846 reviews" "
Rating 4 - Poor. 30 out of 846 reviews" "
Rating 2 - Terrible. 19 out of 846 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t fault any aspect of this hotel. The decor, ambiance, staff, cleanliness, all excellent. Rooms lovely, beds incredibly comfortable, spotlessly clean. Spa looked lovely and the restaurant and the food was amazing. We will be back.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 1 night in Jan 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Can’t fault this hotel. Absolute wonderful.
Stayed 2 nights in Jan 2025

8/10 Good

Tomos

Stayed 2 nights in Nov 2024

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and a relaxing place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t fault this hotel it has everything. Lovely rooms, place to relax in the swimming/sauna area. The restaurant was so nice with amazing food and lovely staff. The lounge is a cosy place to chill and have a drink in front of the fire places. Overall a lovely hotel that’s not far from anything, is affordable and offers so much. We have already planned to return
Stayed 1 night in Nov 2024

10/10 Excellent

Ian McDonald Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel for those looking to break a long journey going north from The Home Counties. However, unlike many quality hotels, who are well sign posted, this one is not, thus making it difficult to find.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful decor and dinner
Stayed 1 night in Oct 2024

8/10 Good

Mark

Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best there is.
Beautiful, faultless hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Definitely not a 4-Star stay
The foyer was pleasant and staff throughout did their best to accommodate. However our room was dirty and the decor in no way reflected the pictures on the website. The general standard was very poor- cups were unclean, the shower should significant signs of mould in the tiles, floor and around the shower head. The pillows were lumpy and stained. I requested a move and all that was available was damp, cold and musty. The carpet in the replacement room was worn and had large fold that could have been a trip hazard. The Spa could hardly be referred to as such- it was a swimming pool with a jacuzzi at the side and to use the facility there was an additional charge. Children were having official swimming lessons making it overcrowded. The only real adult time was either dinner time in the evening or early morning. Our food was average at best! It took 45 minutes to arrive and my Parmesan and Truffle oil pasta has no Parmesan! Throughout the hotel I noticed worn carpets and scuffed doors and skirting boards. While based on website photos some f the hotel must have had an upgrade but they clearly give poorer rooms to those not booking directly.
Stayed 1 night in Oct 2024

10/10 Excellent

JP

Stayed 1 night in Oct 2024

10/10 Excellent

Sonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Perfect hotel very clean had everything you need, will definitely be back.
Pool and spa area
Stayed 1 night in Oct 2024

10/10 Excellent

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from a two night stay at the hotel with one morning spent in the spa. The hotel was really easy to find and the location was great for getting to towns nearby. The staff were friendly and accommodating. We had breakfast in the restaurant which was really nice and dined there in the evening. We would highly recommend. Thank you for a great weekend.
Stayed 2 nights in Oct 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel that we enjoyed, HOWEVER we we informed after booking that there is a £15 per person fee to use the pool and spa for those who book through Expedia/Hotels.com....... A fee is mentioned in the hotel description if you go and read through the info, but the value of the fee is not mentioned. So whilst i actually booked thia hotel specific for the pool and spa, we did not use either. The actual fee need to be mentioned in the hotel details on their listing. In future if we use this hotel again, which we might because it was very nice, we will book direct as the spa fee only applies to third party bookings.
Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Stayed 1 night in Oct 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab weekend stay
Staff very friendly and accommodating. Could have walked into Penrith. Plenty parking. Lovely pool, hot tub and steam room. Will definitely return.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disappointing
Very disappointed the hotel could not provide breakfast early only late slots available we had business appointments and could not do the later times hotel unwilling to accommodate us.
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, room comfort
Disappointing
Quite disappointed was on a business trip and could got not get breakfast at an early time as there was a coach trip that blocked out all the early appointments for breakfast. So annoyingly had to travel into town. Hotel could not accommodate us even though there were only 2 of us
Stayed 2 nights in Jun 2024

8/10 Good

Nazneen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel were very friendly and polite. The hotel was very clean and really enjoyed using the spa facilities.
Stayed 2 nights in Sep 2024

10/10 Excellent

r

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Beautiful Rooms & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Newcastle (NCL-Newcastle Intl.)