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Hotel Pousada Crystal Palace

3.0 star property
Petrópolis inn in Historic Center with free breakfast and 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Pousada Crystal Palace

Laptop workspace, iron/ironing board, free WiFi
Front of property
TV
Front of property
Brazilian cuisine

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
The price is AU$90
includes taxes & fees
13 Jan - 14 Jan

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Triple Room

Laptop workspace, iron/ironing board, free WiFi

Comfort Triple Room

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

Laptop workspace, iron/ironing board, free WiFi

Standard Twin Room

Highlights

TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Laptop workspace, iron/ironing board, free WiFi

Standard Triple Room

Highlights

TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Quadruple Room

Laptop workspace, iron/ironing board, free WiFi

Comfort Quadruple Room

Highlights

TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 4
  • 1 Double Bed and 2 Large Single Beds

View all photos for Comfort Twin Room

Laptop workspace, iron/ironing board, free WiFi

Comfort Twin Room

Highlights

Air conditioning
TV
Hairdryer
Private bathroom
Cable channels
Daily housekeeping
Iron/ironing board
Laptop workspace
  • Sleeps 2
  • 1 Double Bed
Property entrance

Hotel Casablanca Imperial

Pool
Breakfast included
Parking included
Free WiFi
9.0 out of 10, Wonderful, (1002)
The price is AU$94
includes taxes & fees
6 Jan - 7 Jan
Hotel Casablanca Imperial
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About the area

Map
Av presidente kennedy, 109, Petrópolis, RJ, 25680030

What's nearby

  • Crystal Palace - 2 min walk
  • House of Princess Isabel - 9 min walk
  • House of Santos Dumont Museum - 13 min walk
  • Imperial Museum - 15 min walk
  • Quintandinha Palace - 8 min drive

Getting around

  • Saracuruna Station - 34 min drive
  • Rio de Janeiro International Airport (GIG) - 68 min drive

Restaurants

  • ‪Imperatriz Leopoldina - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Bar Casarão Odin - ‬5 min walk
  • ‪Bar Bohemia - ‬5 min walk
  • ‪Casa Pellegrini - ‬6 min walk

About this property

Hotel Pousada Crystal Palace

Inn located in Historic Center
At Hotel Pousada Crystal Palace, you can look forward to a free breakfast buffet, a garden and a bar. The on-site restaurant, Bistrô Crystal Palace, features Brazilian cuisine. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge) and a 24-hour front desk
Room features
All guest rooms at Hotel Pousada Crystal Palace include comforts, such as laptop-friendly workspaces, as well as
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • TVs with cable channels
  • Daily housekeeping and phones

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (BRL 25 per stay)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistrô Crystal Palace

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of BRL 50 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Uncovered self-parking fee: BRL 25 per stay
  • Pet fee: BRL 50 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Crystal Palace Petropolis
Hotel Pousada Crystal Palace Inn
Hotel Pousada Crystal Palace Petrópolis
Hotel Pousada Crystal Palace Inn Petrópolis

Frequently asked questions

Is Hotel Pousada Crystal Palace pet-friendly?

Yes, pets are allowed at this property. There's a fee of BRL 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hotel Pousada Crystal Palace?

As of 3 Jan 2025, prices found for a 1-night stay for 2 adults at Hotel Pousada Crystal Palace on 13 Jan 2025 start from AU$89.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Pousada Crystal Palace?

Self-parking is available for BRL 25 per stay.

What time is check-in at Hotel Pousada Crystal Palace?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Pousada Crystal Palace?

Checkout is at noon. Late checkout is available for a fee.

Where is Hotel Pousada Crystal Palace located?

Located in Historic Center, this inn is steps away from Vale do Paraíba, Piabanha River and Crystal Palace. Barao de Maua House and Bohemia Brewery are also within 5 minutes.

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 14 reviews" "
Rating 8 - Good. 4 out of 14 reviews" "
Rating 6 - Okay. 0 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 2 out of 14 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Marcio A

Disliked: Property conditions & facilities
Hotel pousada fraquíssima
Estadia pessima, quarto minúsculo, banheiro com vazamento que deixou apartamento enxarcado de água após o banho, sem interfone para se comunicar com recepção. Preço inadequado para a qualidade da pousada, você pagar uma média de diária de R$ 450,00, o máximo que valeria seria R$ 200,00 e olhe lá
Stayed 3 nights in Dec 2024

8/10 Good

Julyana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa!
Gostamos muito. Funcionários simpáticos, quarto confortável, bom café. Comida do restaurante excelente, recomendo. Perto de tudo. Ponto negativo somente estacionamento.
Stayed 1 night in Dec 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cafe da manha muuto bom
Apenas uma noite, foi tranquilo, cama confortavel. Estacionamento reduzido. Cafe da manha muito bom.
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Problemas no banheiro
Achei a localização do hotel muito boa. Por fora, é uma gracinha e o atendimento foi bom de um modo geral, principalmente em relação à limpeza. Mas deixou a desejar no quesito conforto. Os quartos são viajamos acompanhados de outras pessoas que reservaram mais dois quartos. Todos saíram insatisfeitos com relação ao tamanho do quarto. O banheiro, apesar de muito limpo, teve infiltração no teto e começou a pingar água no vaso sanitário. O chuveiro elétrico só esquentou no primeiro banho. No segundo, o banho foi frio. Pode ter sido má sorte, mas acho que merece ser registrado. O chuveiro de outro quarto da nossa família também apresentou problemas.
Stayed 1 night in Dec 2024

10/10 Excellent

Márnio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima experiência para família com pets.
Stayed 1 night in Dec 2024

8/10 Good

Rafael

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Adriana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nao recomendo
Valor cobrado absurdamente caro, mais de 900 reais a diária, para nos oferecer um quarto totalmente diferente das fotos, as camas apertadas uma colada na outra, o chuveiro quebrado, mas foi solucionado. Porem deveriam ter checado antes o funcionamento antes de alojar os clientes. Chao empoeirado. Cafe da manha simples, nada demais.
Stayed 1 night in Nov 2024

2/10 Terrible

Fabiola

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pior estadia
Péssimo atendimento, péssima estadia! Quarto sem ventilação com ar condicionado na lateral da cama, no mínimo insalubre! Tentamos solicitar a troca do quarto e não fomos atendidas! Precisamos de muita conversa para devolverem parte do nosso valor e ainda assim, devolveram o valor errado. Não volto e não recomendo. Café da manhã horrível!
Stayed 2 nights in Dec 2024

2/10 Terrible

Guilherme

Stayed 1 night in Nov 2024

10/10 Excellent

wellington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Andreia

Travelled with family
Liked: Staff & service
Foi uma boa estadia. Mas teve seus contratempos: primeiro o quarto não estava liberado as 14 hrs. Segundo o chuveiro estava queimado. E terceiro, o quarto ficou bem sujo devido ao conserto do chuveiro e limparam, mas não trocaram a toalha de chao suja. Mas a equipe foi atenciosa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

liliane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024