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Hotel Serra da Estrela

3.0 star property
Enjoy your stay with friendly staff assistance. Relax near the lobby's cozy TV area or tackle those chores at laundry facilities.

Photo gallery for Hotel Serra da Estrela

Lobby sitting area
Standard Double Room
Quarto Quintuplo | Living room
Reception
Free daily buffet breakfast

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Breakfast included
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Quarto Quintuplo

Minibar, free WiFi

Quarto Quintuplo

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 5
  • 3 Single Beds and 1 Single Bunk Bed OR 1 Double Bed, 1 Single Bed and 1 Single Bunk Bed

View all photos for Standard Triple Room

Minibar, free WiFi

Standard Triple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Standard Single Room

Minibar, free WiFi

Standard Single Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room

Minibar, free WiFi

Standard Quadruple Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 Double Bed and 1 Single Bunk Bed

View all photos for Standard Double Room

Minibar, free WiFi

Standard Double Room

Highlights

TV
Ceiling fan
Private bathroom
Minibar
Satellite channels
Daily housekeeping
Wardrobe
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Exterior

ibis budget Petropolis

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
7.2 out of 10, Good, (423)
The price is AU$47
includes taxes & fees
25 Feb - 26 Feb
ibis budget Petropolis
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About the area

Map
Rua Washington Luíz, 21, Centro, Petrópolis, RJ, 25655-005

What's nearby

  • House of Princess Isabel - 12 min walk
  • Imperial Museum - 12 min walk
  • Bohemia Brewery - 13 min walk
  • Crystal Palace - 15 min walk
  • Cathedral of Saint Peter of Alcantara - 15 min walk

Getting around

  • Jardim Primavera Station - 35 min drive
  • Rio de Janeiro International Airport (GIG) - 73 min drive

Restaurants

  • ‪Sucão - Cozinha Saudável - ‬3 min walk
  • ‪Doces Húngaros - ‬5 min walk
  • ‪Hamburgueria Dom Gourmet - ‬3 min walk
  • ‪Subway - ‬2 min walk
  • ‪Katz Chocolates - ‬3 min walk

About this property

Hotel Serra da Estrela

Hotel located in Historic Center
Hotel Serra da Estrela provides amenities, such as a free breakfast buffet and laundry facilities. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A TV in reception, laundry services and a 24-hour front desk
  • Smoke-free property
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Hotel Serra da Estrela offer comforts such as free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and soap
  • 14-inch TVs with satellite channels
  • Ceiling fans and daily housekeeping

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 14-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from 26 December 2024 to 31 December 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have any lifts
Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Hotel Serra da Estrela
Hotel Serra da Estrela Petropolis
Serra da Estrela Petropolis
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Petrópolis
Hotel Serra da Estrela Hotel Petrópolis

Frequently asked questions

Is Hotel Serra da Estrela pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Serra da Estrela?

This property doesn't offer parking.

What time is check-in at Hotel Serra da Estrela?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Serra da Estrela?

Checkout is at noon.

Where is Hotel Serra da Estrela located?

Located in Historic Center, this hotel is within a 10-minute walk of Vale do Paraíba, Petropolis Wax Museum and Expeditioners Square. Piabanha River and Liberty Square are also within 10 minutes.

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Hotel Serra da Estrela Reviews

Reviews

6.8
Rating 10 - Excellent. 98 out of 500 reviews
Rating 8 - Good. 150 out of 500 reviews
Rating 6 - Okay. 139 out of 500 reviews
Rating 4 - Poor. 71 out of 500 reviews
Rating 2 - Terrible. 42 out of 500 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ephraim

My entire experience the first time being in Brazil and in Rio I couldn’t ask for anything more the service was wonderful I love the staff there and the people of Rio are beautiful people they’re good drivers and very personable
Stayed 5 nights in Feb 2024

10/10 Excellent

ana Carolina

Stayed 2 nights in Dec 2024

10/10 Excellent

Jun

Greatful ancient city 🏙️
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
O quarto não pareceria com a fotos, escuro, antigo. A janela dava pra uma parede e bem escondida. Muito antigo e estranho de ficar.
Stayed 3 nights in Nov 2024

6/10 Okay

Carlos Alberto Azevedo

Dentro do q esperávamos !! Custo X beneficio
Stayed 1 night in Nov 2024

2/10 Terrible

Janaina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2024

2/10 Terrible

Liomar

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Toalhas e roupas de cama lavadas, porém com péssima aparência, visivelmente encardidas. Frigobar no chão, aparelho de telefone em cima do armário. Acho que alguns ajustes básicos na limpeza e higiene poderia valer o custo benefício. Outro item que merece atenção é a oferta falsa de estacionamento, quando cheguei fui impedido de estacionar nas 4 vagas existentes e ofertadas pelo estabelecimento, consegui estacionar na rua.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Bom atendimento
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcelo

Gostei muito. Achei o Hotel bem pitoresco, parece que é da época do Império. A funcionária do café da manhã muito Educada bem como os/a recpcionistas. Estacionamento bom. Com certeza retornarei.
Stayed 1 night in Oct 2024

10/10 Excellent

Mariana

Stayed 1 night in Oct 2024

4/10 Poor

VANIA

Liked: Cleanliness, property conditions & facilities, room comfort
Banheiro sem papel higiênico e com problemas na válvula de descarga; barulho de TV do refeitório e funcionários conversando por toda a manhã. Por isso já seria um experiência horrível mas além disso, o quarto não dispõe de travesseiros extras, nem frigobar nem refrigerador de ar. Não recomendo.
Stayed 1 night in Oct 2024

10/10 Excellent

PATRICIA

Recomendo
Foi muito bom, o café da manhã e bom, a cama confortável e tudo bem limpinho.
Stayed 1 night in Oct 2024

4/10 Poor

FELIPE

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Ótima localização, quarto péssimo
Hotel bem localizado, café da manhã ok, tendo em vista o valor da diária. Atendentes /recepcionistas simpáticos e atenciosos. Já sobre o local... Precisa urgentemente de uma atenção/reforma em alguns quartos, o que ficamos, dava medo, parecia um cativeiro. O banheiro sujo e com cheiro horrível, parecia que não havia sido limpo (o chão estava sujo), no portal da porta do banheiro, muita infiltração. Cheiro forte de mofo. Não pedi para mudar de quarto pois só passaríamos uma noite. Teia de aranha no ventilador de teto, que não estava funcionando, mas havia um outro ventilador de mesa para usarmos. Evitem se hospedar nos quartos do primeiro andar e, se possível, entrem em contato com o hotel antes da estadia para verificar em qual quarto ficarão, pois os funcionários podem auxiliar nisso.
Teias de aranha no ventilador de teto.
Portal da porta do banheiro, tomada de mofo.
Banheiro muito pequeno, úmido e tomado de mofo. Além de mal cuidado.
Stayed 1 night in Oct 2024

10/10 Excellent

Wilson dias

Bem localizado
Muito bom no centro é confortável adoramos
Stayed 2 nights in Oct 2024

6/10 Okay

Michele

Liked: Room comfort
Hospedagem simples.
Stayed 1 night in Oct 2024

10/10 Excellent

Armstrong

Excelente
Stayed 1 night in Oct 2024

6/10 Okay

Tania

Liked: Cleanliness
Preço justo
O que o hotel oferece é compatível com o valor da diária.
Stayed 1 night in Oct 2024

10/10 Excellent

louise

Ótimo custo benefício.
Stayed 1 night in Oct 2024

2/10 Terrible

SAINT CLAIR

Stayed 2 nights in Sep 2024

8/10 Good

Igor

Stayed 2 nights in Sep 2024

10/10 Excellent

Bruna

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Tania

O hotel entrega ao hóspede serviços compatíveis com o valor da diária.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Bom custo-benefício, de modo geral.
Stayed 1 night in Sep 2024

4/10 Poor

Renata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eu achei o hotel bem localizado. Mas encontrei o banheiro sujo quando chequei. Quando pedi pra me darem um novo pano de chão para o banheiro me deram um pano de chão sujo. O chuveiro esquentava do nada mesmo depois de regular a temperatura ele dava uns jatos de agua muito quente. O cafe da manhã foi razoável. Poderia ter mais opções de fruta.
Stayed 4 nights in Aug 2024