Phien Dien Holidays from AU$1,455

The service was impeccable. Lovely and friendly staff. From arrival with a lovely wet hand towel and a drink. Upgraded to a suite on our last night. Thank you Jimmi/Janmi (sorry can’t remember the name). Breakfast was amazing and on our last morning had an early flight whereJimmi/Janmi organised a packed breakfast for us to have at the airport which was amazing.

Best hotel in Hanoi Old quarter

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We stayed at Hanoi Solis Hotel as a family of four, with two kids aged 9 and 13, and it was an absolutely wonderful experience from start to finish. From the moment we arrived, we were welcomed with warmth and care. A special thank you to Ding, who arranged everything for us—from airport transfers to local tours—making our stay completely stress-free. His attention to detail and kindness made a big difference. One of the loveliest touches was a handwritten note from the management waiting in our room upon arrival. It made us feel truly valued and set the tone for the rest of our stay. The room was perfect for our family—clean, stylish, and very comfortable. The staff throughout the hotel were incredibly friendly and always ready to help with a smile. We also really enjoyed the restaurant, which offered delicious meals that pleased both adults and kids, and the Solis Bar was a fantastic place to relax in the evening with a beautiful view over Hanoi. If you're visiting Hanoi with family and looking for a hotel that combines comfort, heart, and exceptional service,Hanoi Solis Hotel is the perfect choice. We can’t wait to come back!!

The room was comfortable, looked just like the pictures. Very clean and comfortable. The ladies at the front desk were super nice! Helped me with laundry request, change the date of the reservation and printing boarding passes. My only issue that i had is that breakfast is at a nearby place but food was not being replenished and also the bakery items had some growth inside. So we decided not to have breakfast for the remaining of the days