6/10 Okay
PATRICK, Alexandria
5 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Its a Marriott property and a safe choice. After arriving in Phenom Pehn realized there are much more conveniently located hotels for comparable or much less pricing.
Like the rooms, my stau was ok but not quite right. The rooms are beautifil and fashinanle but not really functional. For example; to put your bags dow the shelf is just above floor kevel so you have to bend way over to access the contests The sink faucet is right in the middle of the room with little to no shelf space for your toiletries. Not all light switches activate all lights. You have to spend five minutes figuring what does what. The thermostat was the only thing that was intuitive. No mini bar and limited selection on lobby level. Two entrances on first floor and Uber drivers were always getting them mixed up. They didnt take my credit card at check in. Insult to injury i ordered a soda at breakfast, only to get a call in my room an hour later to come down and pay my bill immediately!
Yeah normal people pay at checout. But i guess the -$1.
75 was a concern.also they are very efficient to the point they cleared away my plates and food while i was up gethting seconds taking the soda i had paid for and had not finished. In gemeral staff was excellent but felt like opening day at a new casino, just not rigjt for the premium paid. The best part were the spectacular views.
PATRICK
Stayed 2 nights in Dec 2024