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Embassy Suites by Hilton Phoenix Downtown North

3.5 star property
Hotel with free breakfast, a quick walk to Saint Joseph's Hospital and Medical Center
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Phoenix Downtown North

Terrace/patio
Lobby
Exterior
Bar (on property)
Indoor pool

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
The price is AU$212
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Queen Beds, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Conference, Hearing)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Accessible (Conference, Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Roll-in Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Conference)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Conference)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
Hypo-allergenic bedding
Premium bedding
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hyatt Place Phoenix / Downtown
Pet-friendly
Free WiFi
Restaurant
Air conditioning
9.0 out of 10, Wonderful, (2345)
The price is AU$218
includes taxes & fees
16 Dec - 17 Dec
Hyatt Place Phoenix / Downtown
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About the area

Map
10 E Thomas Rd, Phoenix, AZ, 85012

What's nearby

  • Saint Joseph's Hospital and Medical Center - 5 min walk - 0.5 km
  • Barrow Neurological Institute - 9 min walk - 0.8 km
  • Heard Museum - 14 min walk - 1.2 km
  • Phoenix Art Museum - 20 min walk - 1.7 km
  • Phoenix Convention Center - 4 min drive - 3.9 km

Getting around

  • Thomas Rd - Central Ave Station - 4 min walk
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • ‪Zipps Sports Grill - Park Central - ‬8 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬1 min walk
  • ‪Fired Pie - ‬7 min walk
  • ‪Jamba - ‬8 min walk

About this property

Embassy Suites by Hilton Phoenix Downtown North

Hotel near Saint Joseph's Hospital and Medical Center
Located close to Barrow Neurological Institute and Heard Museum, Embassy Suites by Hilton Phoenix Downtown North provides free cooked-to-order breakfast, a free manager's reception and shopping on-site. In addition to dry cleaning/laundry services and a bar, guests can connect to free WiFi in public areas, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also find perks such as:
  • An indoor pool
  • Self-parking (surcharge), an electric car charging station and express check-out
  • Express check-in, meeting rooms and a computer station
  • A lift, a gift shop and concierge services
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 242 rooms feature comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and sofa beds
  • Bathrooms with baths or showers and free toiletries
  • 32-inch LED TVs with premium channels
  • Separate sitting areas, recycling and fridges

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 28 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Salt River Tavern

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 4,604 square feet of conference space
  • 6 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive late are required to contact the property prior to their arrival.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75, per accommodation, per stay, plus a deposit of USD 75.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Covered self-parking fee: USD 28.00 per day (in/out privileges)
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Phoenix Suites Hotel
Embassy Suites Hilton Phoenix Downtown North
Hilton Suites Hotel Phoenix
Hilton Suites Phoenix
Hilton Suites Phoenix Hotel Phoenix
Phoenix Hilton Suites
Suites Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel
Embassy Suites by Hilton Phoenix Downtown North Phoenix
Embassy Suites by Hilton Phoenix Downtown North Hotel Phoenix

Frequently asked questions

Does Embassy Suites by Hilton Phoenix Downtown North have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10 PM.

How much does it cost to stay at Embassy Suites by Hilton Phoenix Downtown North?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Phoenix Downtown North on 25 Nov 2024 start from AU$211.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Phoenix Downtown North pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a deposit of USD 75.00 per stay and a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Phoenix Downtown North?

Self-parking is available for USD 28.00 per day. Limited spots are available.

What time is check-in at Embassy Suites by Hilton Phoenix Downtown North?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Embassy Suites by Hilton Phoenix Downtown North?

Checkout is at noon.

Where is Embassy Suites by Hilton Phoenix Downtown North located?

Located in Encanto, this hotel is within a 10-minute walk of Saint Joseph's Hospital and Medical Center and Barrow Neurological Institute. Heard Museum and Phoenix Art Museum are also within 1 mi (2 km). Thomas Rd - Central Ave Station is only a 4-minute walk and Encanto - Central Ave Station is 11 minutes.

Embassy Suites by Hilton Phoenix Downtown North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 723 out of 1003 reviews" "
Rating 8 - Good. 159 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 34 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Nov 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given Staff & Service a 5 star review, but I only stayed one night and didn't interact much; I loved those 2 complementary drinks per adult they offer.
Stayed 1 night in Nov 2024

8/10 Good

Jason, Tucson

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing at the property was great but the water pressure in the shower was lacking . The water barely comes out. Something to look into.
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Stayed 1 night in Jul 2024

10/10 Excellent

Isaias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful views
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Stayed 1 night in Oct 2024

10/10 Excellent

Scott, phoenix

Stayed 4 nights in Oct 2024

10/10 Excellent

Abraham

Stayed 2 nights in Oct 2024

10/10 Excellent

Laquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here on a solo trip. I felt very safe. Beds were very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea

Stayed 1 night in Oct 2024

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Got billed for 3 nights of parking (used Uber and light rail) and had to go through a lengthy process to get the charges removed. Hope it was successful and I don’t have to make any more calls.
Stayed 3 nights in Nov 2024

8/10 Good

Marie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Wonderful accommodation
Stayed 1 night in Oct 2024

10/10 Excellent

TaMarr

Liked: Cleanliness, staff & service, property conditions & facilities
Nice people and clean room!
Stayed 3 nights in Oct 2024

2/10 Terrible

Nicole

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Anastasia

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
1. First night: Beverage and food orders at the lobby restaurant/lounge: no one was there to take (start) an order for over 40 min. Bar tenders and restaurant management were not responsive at all. I had business partners visiting me at the lobby, and I could not get them any food or drink. 2. Room service order was not processed (started on) until 1 hour. Concierge called me after 1.5 hr to ask what was the order. 3. At check-in, I asked concierge in person about slippers and/or robe, was told the items would be delivered. That never happened during the stay, and I was not informed that it wouldn’t. 4. Absence of parking assistance or advisory. Took a long time to find navigation to the right spot. 5. At the end, the staff was friendly and kindly assisted with canceling the last night. I appreciate that. 6. One server or restaurant manager downstairs was prompt to help and did best she could on my last night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. Friendly helpful check in crew. Loved having a restaurant available on property. Suites were spacious. Location was good for the event I had to drive to. I recommend this hotel.
Stayed 1 night in Oct 2024

8/10 Good

Brittney Nicole

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Bernice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was safe, parking was easy.
Stayed 1 night in Oct 2024

10/10 Excellent

Lenworth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. The room was perfect!
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Latifat

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had a great stay here. Very safe and the staff was so helpful our entire trip. Would definitely stay here again. Thank you all for making my 26th birthday enjoyable!
Stayed 4 nights in Oct 2024

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff who checked us in was so friendly and welcoming.
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Business traveller, Travelled with partner
Liked: Cleanliness
Friendly atomsphere
Stayed 3 nights in Oct 2024

6/10 Okay

Gabriella

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The room smelled old and the shower/bathtub was clogged. The room was okay but it was older(some stains on the curtains and couch). 5/10. Good enough but could be better.
Stayed 1 night in Oct 2024