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Garner Phoenix Surprise, an IHG Hotel

2.0 star property
Kick back by one of two pools or get down to business with reliable WiFi. Either way, you'll appreciate friendly faces.
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Garner Phoenix Surprise, an IHG Hotel

Desk, blackout curtains, iron/ironing board, rollaway beds
Exterior
Property amenity
Room amenity
Interior

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Pet-friendly
The price is AU$226
includes taxes & fees
22 Jan - 23 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Kitchen

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Premium Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Desk, blackout curtains, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed
Exterior

Comfort Inn & Suites Surprise Near Sun City West

Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very good, (1001)
The price is AU$220
includes taxes & fees
27 Jan - 28 Jan
Comfort Inn & Suites Surprise Near Sun City West
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About the area

Map
12477 West Bell Road, Surprise, AZ, 85374

What's nearby

  • Surprise Stadium - 6 min drive
  • Peoria Sports Complex - 10 min drive
  • Luke Air Force Base - 14 min drive
  • State Farm Stadium - 16 min drive
  • Camelback Ranch - 21 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 45 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Olive Garden - ‬3 min drive
  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪Humberto's Taco Shop - ‬4 min drive

About this property

Garner Phoenix Surprise, an IHG Hotel

Hotel near Surprise Stadium
Located close to Uptown Alley, Garner Phoenix Surprise, an IHG Hotel provides free on-the-go breakfast, laundry facilities and a 24-hour gym. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Express check-out, a computer station and multilingual staff
  • A lift, a vending machine and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 60 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch plasma TVs with premium channels
  • Coffee/tea makers, housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 2.00 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise an IHG Hotel
Garner Phoenix Surprise, an IHG Hotel Hotel
Garner Phoenix Surprise, an IHG Hotel Surprise
Garner Phoenix Surprise, an IHG Hotel Hotel Surprise

Frequently asked questions

Does Garner Phoenix Surprise, an IHG Hotel have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 10:00 AM to 10:00 PM.

How much does it cost to stay at Garner Phoenix Surprise, an IHG Hotel?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Garner Phoenix Surprise, an IHG Hotel on 22 Jan 2025 start from AU$226.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Garner Phoenix Surprise, an IHG Hotel pet-friendly?

Yes, Garner Phoenix Surprise, an IHG Hotel allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Garner Phoenix Surprise, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Garner Phoenix Surprise, an IHG Hotel?

Check-in start time: 3 PM; check-in end time: 12:30 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Garner Phoenix Surprise, an IHG Hotel?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Garner Phoenix Surprise, an IHG Hotel located?

Located in Surprise Original Townsite, this hotel is within 6 mi (10 km) of Surprise Stadium, Uptown Alley and Peoria Sports Complex. Arizona Broadway Theatre and Glendale Aquatic Center are also within 12 mi (20 km).

Reviews

6.8
Rating 10 - Excellent. 271 out of 1001 reviews" "
Rating 8 - Good. 248 out of 1001 reviews" "
Rating 6 - Okay. 196 out of 1001 reviews" "
Rating 4 - Poor. 166 out of 1001 reviews" "
Rating 2 - Terrible. 120 out of 1001 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Liked: Amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and easy check in. Wonderful rooms. Could use a mini fridge.
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in , clean, and quiet! Definitely stay as much as possible
Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Liked: Property conditions & facilities
Easy check in
Stayed 1 night in Jan 2025

10/10 Excellent

Lakeshia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 1 night in Jan 2025

4/10 Poor

craig

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
under renovation. breakfast was handed to me in a bag
Stayed 1 night in Nov 2024

2/10 Terrible

Treena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction and had no accommodations was stacked up the halls with boxes , plastic hanging on all the walls . It was horrible
Stayed 3 nights in Oct 2024

10/10 Excellent

ALEX

Stayed 4 nights in Sep 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Melanie

Stayed 4 nights in Oct 2024

6/10 Okay

Jose E

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They did not listed it was being remodeles , otherwise inwoyld have kot booked the stay there, no continebtal breakfast, bad experience

6/10 Okay

bruce, Dacono

Travelled with family
Liked: Cleanliness, staff & service
Property is being renovated, turns out the 1st floor is completely blocked off, would have been helpful if either the hotel or Expedia had responded to our 1st-floor request. Luckily the elevator still seems to be (more or less) working. Not sure what happened to the advertised breakfast, all those parts of the ground floor seem to be under construction...
Stayed 1 night in Oct 2024

2/10 Terrible

ANGELINE

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were no light bulbs in the room so it was completely dark. The bathroom had a divot in the floor that felt like you could fall through to the next floor. The shower curtain had been ripped off so many times the rod could not be put in place so it didn't close all the way. Even with the renovations taking place we would not stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great potential, needs some help.
This hotel is being renovated. The improved rooms are great except not quite complete. The lighting and seating in our King room was very good. There were no glasses or ice bucket. I got them from the front desk. The Micro wave and refrigerator were not yet installed. No coffee available in the lobby. Really? They couldn't figure out a coffee service? The check in person was wonderful, got us an early check in making our visit to our friends birthday party much easier and more pleasant. Staff were great, I spoke with 3. I believe that this will be an excellent place to stay once the remodel is complete. Breakfast was a bag with an apple, energy bar, apple juice, and a high calorie muffin full of chemical preservatives. I would suggest a small chit to a nearby fast food place instead. At least folks could get a cup of coffe and something hot to eat.
Stayed 1 night in Oct 2024

6/10 Okay

Rob

Travelled with family
Liked: Cleanliness, staff & service, room comfort
This hotel was under construction due to renovations. Bag breakfast instead of a traditional breakfest. Wish we would hsve known before booking.
Stayed 3 nights in Jul 2024

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed at this hotel before, staff always great as it was for this trip. However, hotel is under renovation and the pool was closed for maintenance. Would have been nice to know that before booking. I would have book another hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Bryan

Stayed 3 nights in Oct 2024

4/10 Poor

Chris

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Larry

Stayed 1 night in Oct 2024

4/10 Poor

trisha

Stayed 1 night in Sep 2024

4/10 Poor

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Sabrina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was not made aware the property was undergoing renovations. Room was filthy. Carpet was filthy. Bathroom was surprisingly the cleanest place. We called front desk for a vacuum so we can clean the carpets and they said they'll have housekeeping bring it up. Never happened. Fridge was filthy. Definitely will not book here ever again. Free breakfast was 'grab and go'. Overall, one of the worst hotel/motel stays I've ever had.
Stayed 4 nights in Sep 2024