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Garner Phoenix Surprise, an IHG Hotel

2.0 star property
Hotel with free breakfast, in the vicinity of Surprise Stadium
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Garner Phoenix Surprise, an IHG Hotel

Lobby sitting area
Free daily on-the-go breakfast
Business centre
Lobby sitting area
Standard Room, 1 King Bed, Accessible

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Pool
  • Parking included

Room options

Similar properties

Exterior

Comfort Inn & Suites Surprise Near Sun City West

Pool
Breakfast included
Parking included
Free WiFi
8.4 out of 10, Very good, (1003)
The price is AU$176
includes taxes & fees
22 Dec - 23 Dec
Comfort Inn & Suites Surprise Near Sun City West
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About the area

Map
12477 West Bell Road, Surprise, AZ, 85374

Getting around

  • Sky Harbor International Airport (PHX) - 42 min drive

Restaurants

  • Chick-fil-A
  • Chili's Grill & Bar
  • Olive Garden
  • Little Caesars Pizza
  • Humberto's Taco Shop

About this property

Garner Phoenix Surprise, an IHG Hotel

Hotel near Surprise Stadium
Located close to Uptown Alley, Days Inn & Suites by Wyndham Surprise provides free on-the-go breakfast, laundry facilities and a business centre. Stay connected with free in-room WiFi.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • Express check-out, a vending machine and a lift
  • A TV in reception, smoke-free property and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 60 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch plasma TVs with premium channels
  • Coffee/tea makers, housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 5 kg per pet)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • In-room safe fee: USD 2.00 per day
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Days Inn Hotel Surprise
Days Inn Surprise
Days Inn Surprise Hotel
Days Inn Wyndham Surprise Hotel
Days Inn Wyndham Surprise
Surprise Days Inn
Days Inn Suites Surprise
Days Inn Suites by Wyndham Surprise
Days Inn Suites by Wyndham Surprise
Garner Phoenix Surprise, an IHG Hotel Hotel
Garner Phoenix Surprise, an IHG Hotel Surprise
Garner Phoenix Surprise, an IHG Hotel Hotel Surprise

Frequently asked questions

Does Days Inn & Suites by Wyndham Surprise have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.

Is Days Inn & Suites by Wyndham Surprise pet-friendly?

Yes, Days Inn & Suites by Wyndham Surprise allows dogs (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking at Days Inn & Suites by Wyndham Surprise?

Self-parking is free at this property.

What time is check-in at Days Inn & Suites by Wyndham Surprise?

Check-in start time: 3 PM; check-in end time: 2:00 AM. Early check-in is available for a fee of USD 25.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Days Inn & Suites by Wyndham Surprise?

Checkout is at 11 AM. Late checkout is available for USD 25.00 (subject to availability).

Where is Days Inn & Suites by Wyndham Surprise located?

Located in Surprise Original Townsite, this hotel is within 6 mi (10 km) of Surprise Stadium, Uptown Alley and Peoria Sports Complex. Arizona Broadway Theatre and Glendale Aquatic Center are also within 12 mi (20 km).

Garner Phoenix Surprise, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 261 out of 1001 reviews" "
Rating 8 - Good. 254 out of 1001 reviews" "
Rating 6 - Okay. 198 out of 1001 reviews" "
Rating 4 - Poor. 168 out of 1001 reviews" "
Rating 2 - Terrible. 120 out of 1001 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

craig

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
under renovation. breakfast was handed to me in a bag
Stayed 1 night in Nov 2024

2/10 Terrible

Treena

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction and had no accommodations was stacked up the halls with boxes , plastic hanging on all the walls . It was horrible
Stayed 3 nights in Oct 2024

10/10 Excellent

ALEX

Stayed 4 nights in Sep 2024

4/10 Poor

Kimberly

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Melanie

Stayed 4 nights in Oct 2024

6/10 Okay

Jose E

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They did not listed it was being remodeles , otherwise inwoyld have kot booked the stay there, no continebtal breakfast, bad experience

6/10 Okay

bruce, Dacono

Travelled with family
Liked: Cleanliness, staff & service
Property is being renovated, turns out the 1st floor is completely blocked off, would have been helpful if either the hotel or Expedia had responded to our 1st-floor request. Luckily the elevator still seems to be (more or less) working. Not sure what happened to the advertised breakfast, all those parts of the ground floor seem to be under construction...
Stayed 1 night in Oct 2024

2/10 Terrible

ANGELINE

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were no light bulbs in the room so it was completely dark. The bathroom had a divot in the floor that felt like you could fall through to the next floor. The shower curtain had been ripped off so many times the rod could not be put in place so it didn't close all the way. Even with the renovations taking place we would not stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

trisha

Stayed 1 night in Sep 2024

4/10 Poor

Gina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Sabrina

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was not made aware the property was undergoing renovations. Room was filthy. Carpet was filthy. Bathroom was surprisingly the cleanest place. We called front desk for a vacuum so we can clean the carpets and they said they'll have housekeeping bring it up. Never happened. Fridge was filthy. Definitely will not book here ever again. Free breakfast was 'grab and go'. Overall, one of the worst hotel/motel stays I've ever had.
Stayed 4 nights in Sep 2024

6/10 Okay

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Overall property was really clean.
Stayed 1 night in Sep 2024

8/10 Good

briant

Stayed 1 night in Aug 2024

10/10 Excellent

Karin

Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

8/10 Good

Jay, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and welcoming. Motel is undergoing a big renovation, so dining area was closed, however they did provide a nice bag breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Chassen

Stayed 7 nights in Aug 2024

8/10 Good

Juanita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

June

Liked: Amenities
Disliked: Property conditions & facilities
Construction! Noise! WiFi inop! Ice machine inop! Construction debris all over lobby and in front of elevator! TV did not work! This stuff should be disclosed when a reservation is accepted. Never again!!’
Stayed 1 night in Aug 2024

6/10 Okay

Jesus

Business traveller
Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn

Travelled with pets
Everyone was friendly and helpful. Lots of fast food within walking distance. Washer, dryer, Vending machine and ice machine. I would definitely stay again.
Stayed 2 nights in Aug 2024

4/10 Poor

Ramon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Joni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They were in the middle of renovations, so parking lot & walkways had various construction debris: wires, screws, etc. Staff was friendly & helpful. Room was clean. The swing guard lock on the door was barely held in by a screw, but the deadbolt lock worked well.
Stayed 2 nights in Aug 2024

10/10 Excellent

CARRIE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024