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Hampton Inn & Suites Phoenix-Surprise

2.5 star property
Recharge in comfort with great breakfast options. Refresh your mind and body by our outdoor pool or relaxing spa tub.

Photo gallery for Hampton Inn & Suites Phoenix-Surprise

Exterior
Standard Room
Outdoor pool
Exterior
Studio, 1 King Bed, Accessible, Non Smoking
At Hampton Inn & Suites Phoenix-Surprise, unwind with a full breakfast and rejuvenate at the spa tub or outdoor pool. Previous guests rave about the helpful staff and delicious breakfast, making this hotel an ideal choice for those seeking relaxation with amenities like a gym, 24-hour business center, free WiFi, luggage storage and newspapers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
The current price is AU$447
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hydromassage showerhead
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two queen beds nonsmoking

Standard Room

Two queen beds nonsmoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Private bathroom
Designer toiletries
  • Sleeps 4
  • 2 Queen Beds

View all photos for One king studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

One king studio sofabed nosmoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Studio, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - unspecified
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Shower/bath combination
Hairdryer
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Studio, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - unspecified
  • Sleeps 4
  • 1 King Bed

View all photos for Two qns studio sofabed nosmoking

In-room safe, iron/ironing board, free cots/infant beds

Two qns studio sofabed nosmoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Surprise by IHG

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
9.4 out of 10, Exceptional, 1,001 reviews
The price is AU$458
includes taxes & fees
17 Feb - 18 Feb
Holiday Inn Express Surprise by IHG
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About the area

Map
14783 W Grand Ave, Surprise, AZ, 85374

What's nearby

  • Banner Del E Webb Medical Center - 12 min walk
  • Granite Falls Golf Course - 5 min drive
  • Surprise Stadium - 6 min drive
  • Luke Air Force Base - 14 min drive
  • Peoria Sports Complex - 15 min drive

Getting around

  • Sky Harbor International Airport (PHX) - 42 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪In-N-Out Burger - ‬5 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪McDonald's - ‬3 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Hampton Inn & Suites Phoenix-Surprise

Property highlights
Consider a stay at Hampton Inn & Suites Phoenix-Surprise and take advantage of free full breakfast, dry cleaning/laundry services and a gym. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • An electric car charging station, express check-out and smoke-free property
  • A front desk safe, coffee/tea in reception and a banquet hall
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 100 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,216 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 27 kg per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds!
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Hotel Phoenix-Surprise
Hampton Inn Phoenix-Surprise
Hampton Inn Phoenix-Surprise Hotel
Hampton Inn Suites Phoenix Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel
Hampton Inn & Suites Phoenix-Surprise Surprise
Hampton Inn & Suites Phoenix-Surprise Hotel Surprise

Frequently asked questions

Does Hampton Inn & Suites Phoenix-Surprise have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM to 10 PM.

How much does it cost to stay at Hampton Inn & Suites Phoenix-Surprise?

As of 16 Feb 2025, prices found for a 1-night stay for 2 adults at Hampton Inn & Suites Phoenix-Surprise on 23 Feb 2025 start from AU$447.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hampton Inn & Suites Phoenix-Surprise pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 27 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hampton Inn & Suites Phoenix-Surprise?

Self-parking is free at this property.

What time is check-in at Hampton Inn & Suites Phoenix-Surprise?

Check-in begins at 3 PM.

What time is check-out at Hampton Inn & Suites Phoenix-Surprise?

Checkout is at noon.

Where is Hampton Inn & Suites Phoenix-Surprise located?

Situated in Surprise, this hotel is 0.6 mi (1 km) from Banner Del E Webb Medical Center and within 3 miles (5 km) of Granite Falls Golf Course and Sun Village Golf Course. Surprise Stadium is 2.8 mi (4.4 km) away.

Hampton Inn & Suites Phoenix-Surprise Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Albert, Rapid City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was awesome. Girls at the front desk were very nice and attentive. Didn't get there names though
Stayed 1 night in Feb 2025

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

juliana, Tucson

Stayed 2 nights in Jan 2025

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Great breakfast. We loved the evening cookies. Very friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Craig

Travelled with family
Interiors are dated and need a refresh
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed many nights at the Hampton. Always friendly staff and guests.
Stayed 1 night in Jan 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Staff & service
Getting to the hotel itself was tricky.
Stayed 2 nights in Jan 2025

10/10 Excellent

Diane Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved their interaction with pets; loved the herbal tea options at the always-available beverage table and the afternoon cookies; enjoyed the breakfast buffet options; very much appreciated the early morning take-along bag breakfast; overall, a clean and great family/pet-friendly place!
Stayed 3 nights in Jan 2025

6/10 Okay

O, glendale

Liked: Cleanliness, staff & service

10/10 Excellent

Dico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations and wonderful staff. We enjoyed our room and the spaciousness.
Stayed 3 nights in Dec 2024

8/10 Good

Pat

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely come back. Staff is very pleasant
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the area was convienently located near many of the amenities i needed during my stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hope

Travelled with family
We stayed here because it is very close to hospital where family member was patient and very ill. Everyone was very nice and helpful. Room was clean and comfortable, beds were a little high and hard to het on (we are short !) The front desk sent up a chair to assist in getting in bed. Wound definitely recommend to anyone. Breakfast was good and they even offer a happy hour offering beer and wine and a snack. We actuality extended our stay for several days.
Stayed 2 nights in Dec 2024

10/10 Excellent

bobby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and cared about the guests. They were always doing something to clean or make us comfortable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jean

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You just can’t go wrong with a Hilton group hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Friendly staff. Clean and safe. The only thing I'd improve is making the AC/Fan in the room quieter.
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property...not fancy but clean ...well maintained and the best staff i have ever encountered in my travels. Will always choose when in Arizonia
Stayed 4 nights in Dec 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

zack

Stayed 5 nights in Nov 2024

8/10 Good

Denise, Reno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being a little older, it's been nicely remodeled, the beds were very comfortable (and I have a bad back). The staff was awesome, they have a mini happy hour, hot cookies and breakfast in the morning!
Stayed 2 nights in Nov 2024

8/10 Good

Immer

Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway hotel
I’ve stayed here a few times and it never disappoints always clean and friendly service .
Stayed 2 nights in Nov 2024