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Hotel San Carlos - Downtown Convention Center

3.0 star property
Historic Phoenix hotel in Downtown Phoenix with a 24-hour fitness centre

Photo gallery for Hotel San Carlos - Downtown Convention Center

Reception
Hallway
Standard Room, 1 Queen Bed, City View
Exterior
Terrace/patio
In the heart of downtown, Hotel San Carlos - Downtown Convention Center offers a unique blend of historic charm and modern comforts. Enjoy stunning views from the rooftop terrace, get moving at the 24-hour gym or stay productive in the business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant
The current price is AU$346
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

Double Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Highlights

Air conditioning
Connecting rooms available
LED TV
Blackout curtains
Ceiling fan
Hairdryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Exterior

Hampton Inn & Suites Phoenix Downtown

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  • Pet-friendly
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The price is AU$385
includes taxes & fees
15 Feb - 16 Feb
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About the area

Map
202 N Central Ave, Phoenix, AZ, 85004

What's nearby

  • Phoenix Convention Center - 3 min walk
  • The Van Buren - 7 min walk
  • Footprint Center - 7 min walk
  • Arizona Center - 12 min walk
  • Chase Field - 12 min walk

Getting around

  • Van Buren - Central Ave Station - 2 min walk
  • Sky Harbor International Airport (PHX) - 12 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Thai Basil Signature - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cornish Pasty Co. - ‬1 min walk
  • ‪Harumi Sushi - ‬3 min walk

About this property

Hotel San Carlos - Downtown Convention Center

Historic hotel near Phoenix Convention Center
Located close to Footprint Center and Chase Field, Hotel San Carlos - Downtown Convention Center provides a terrace, a 24-hour gym and a 24-hour business centre. Stay connected with free in-room WiFi, and guests can find other amenities, such as a restaurant and a bar.
Other perks at this hotel include:
  • Multilingual staff, a 24-hour front desk and ATM/banking services
  • A gift shop, a vending machine and a lift
  • A porter/bellboy, a reception hall and 2 meeting rooms
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 129 rooms offer comforts such as air conditioning, in addition to amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LED TVs with premium channels
  • Coffee/tea makers, ceiling fans and daily housekeeping

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Azerbaijani, English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per day)

Food and drink

  • A restaurant

Restaurants on site

  • Centrico

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 1,302 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The property charges 1.85 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 9 January 2023 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
The following facilities are closed on Sunday, Wednesday, Thursday, Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: USD 20 per day
  • Credit card charges are subject to a surcharge of 1.85 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel San Carlos Convention Center
Hotel San Carlos Downtown Convention Center
San Carlos Convention Center
San Carlos Downtown Convention Center
Hotel San Carlos Downtown Convention Center Phoenix
San Carlos Downtown Convention Center Phoenix
Carlos Convention Center
Hotel San Carlos - Downtown Convention Center Hotel
Hotel San Carlos - Downtown Convention Center Phoenix
Hotel San Carlos - Downtown Convention Center Hotel Phoenix

Frequently asked questions

Is Hotel San Carlos - Downtown Convention Center pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel San Carlos - Downtown Convention Center?

As of 7 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel San Carlos - Downtown Convention Center on 11 Feb 2025 start from AU$345.70, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel San Carlos - Downtown Convention Center?

Check-in begins at 3 PM. Late check-in is available during limited hours.

What time is check-out at Hotel San Carlos - Downtown Convention Center?

Checkout is at noon.

Where is Hotel San Carlos - Downtown Convention Center located?

Located in Downtown Phoenix, this historic hotel is within a 10-minute walk of Phoenix Convention Center and Footprint Center. Chase Field and Grand Canyon University are also within 6 mi (10 km). Van Buren - Central Ave Station and Van Buren - 1st Ave Station are within a 5-minute walk.

Hotel San Carlos - Downtown Convention Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1006 reviews
Rating 8 - Good. 299 out of 1006 reviews
Rating 6 - Okay. 167 out of 1006 reviews
Rating 4 - Poor. 111 out of 1006 reviews
Rating 2 - Terrible. 82 out of 1006 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
My only concern is the $25 dollar incidental fee and when will it be added back to the card on file. Other than that the stay was amazing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edgar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hunted
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcia, Long Beach

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Katharine

Business traveller
Liked: Cleanliness, staff & service
Historic. Sketchy internet. Awkward bathrooms. Not enough outlets.
Stayed 3 nights in Jan 2025

4/10 Poor

Cynthia

Disliked: Cleanliness, amenities, property conditions & facilities
I want a full refund for my 2 hour stay. The concert I was going to attend was cax after I drove 3.5 hours to a hotel without a parking garage. No AC. No thermostats. Stale air. I spent 45 mts walking back and forth w personal items from a parking garage in an unsafe location. I didn’t spend the night. Confirmed w front desk clerk. Had to spend 39$ to park for in a garage for 2 hours. Not reimbursed or validated.
Stayed 1 night in Jan 2025

8/10 Good

Ginamarie, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

michael, WINNIPEG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, real good value
Stayed 4 nights in Jan 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved this hotel. Definitely worth a look to see all the pictures and information on each floor. Clean and nice and staff was very friendly.
Stayed 1 night in Dec 2024

2/10 Terrible

Huei Jiuan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too old the property, the shower hard to open.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
classic older hotel...lots of history, including "haunted" tour. Shows its age a bit but certainly has character!
Stayed 2 nights in Dec 2024

10/10 Excellent

Carin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager Tony is very personable and friendly, and helpful when you need anything. I knew I couldn’t make it back to check out at checkout time on my last day and he volunteered to let me check out first thing in the morning and took my bags in the office to keep until I could return at 2pm to take off. When leaving he called the cab for me to make it easy on me. It is a 96 year old hotel so some of the fixtures are old, but everything works fine, and there are a lot of old historic photos on the walls throughout the hotel which is quite interesting, some of them telling old time stories, especially with famous people who have stayed there from many many years ago. The only complaint would be that there is no parking there, I rented a car when I stayed there a year ago and you have to drive to find an old parking garage that is metered. This year I decided to not rent a car since I come to go to an annual convention every December since it is so close to the convention center, only 1/3m to walk so this hotel works out great if you’re there to go to the convention center. An older quaint hotel with a lot of history, very clean and comfortable, will stay again next year.
Stayed 3 nights in Dec 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a cool historic hotel!!! So Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Rachel

Stayed 6 nights in Nov 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historical building. Unique features. Dinky bathroom though
Stayed 2 nights in Dec 2024

4/10 Poor

Armando

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Showers were pretty old. Walls were too thin. Door had a lot of space under it. Sound was coming in through it.
Stayed 2 nights in Nov 2024

6/10 Okay

Chad, Tallahassee

Stayed 4 nights in Oct 2024

10/10 Excellent

Julian

Stayed 1 night in Oct 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will go back really like it only problem was the. The shower didn’t work
Stayed 1 night in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It's an old and interestingly historic place that offset some deficiencies. The shower handle was very difficult to use. There was no refrigerator. However, these deficiencies were livable and OK with a good/ lower price.
Stayed 6 nights in Nov 2024

4/10 Poor

Mary

Disliked: Staff & service
The check in counter was rude. Not very helpful. It seemed like we were a burden while checking in. The room looks nothing like the photos online and smelled like old mothballs. Thank goodness we’re only here for 1 night.
Stayed 1 night in Nov 2024

2/10 Terrible

Mark

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
You’ll every tenant on your floor while trying to sleep, all doors are vented to the hallway. Very dated, especially considering the expense
Stayed 5 nights in Nov 2024