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The Hotel Serene Glendale Peoria, Surestay Collection by BW

2.5 star property
Hotel in Glendale with 24-hour front desk and outdoor pool
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Hotel Serene Glendale Peoria, Surestay Collection by BW

Lobby
Standard Room, 2 Queen Beds, Non Smoking
Exterior
Reception
Outdoor pool, pool loungers

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Breakfast available
  • Pet-friendly
  • Air conditioning
  • Parking included
  • 24/7 front desk
The price is AU$154
includes taxes & fees
14 Jan - 15 Jan

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Family Room, 2 Queen Beds, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Sofa bed
  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2022
Separate bedroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
Suite, 2 Queen Beds, Non Smoking

Everhome Suites Glendale Sports Entertainment District

Pool
Pet-friendly
Parking included
Free WiFi
9.2 out of 10, Wonderful, (87)
The price is AU$225
includes taxes & fees
22 Jan - 23 Jan
Everhome Suites Glendale Sports Entertainment District
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About the area

Map
7885 W Arrowhead Towne Center, Glendale, AZ, 85308

What's nearby

  • Arrowhead Towne Center - 3 min walk
  • Arizona Broadway Theatre - 13 min walk
  • Peoria Sports Complex - 17 min walk
  • State Farm Stadium - 11 min drive
  • Westgate Entertainment District - 11 min drive

Getting around

  • Phoenix, AZ (DVT-Phoenix Deer Valley) - 14 min drive

Restaurants

  • ‪In-N-Out Burger - ‬9 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬5 min walk
  • ‪Food Court - ‬13 min walk
  • ‪Panera Bread - ‬11 min walk

About this property

The Hotel Serene Glendale Peoria, Surestay Collection by BW

Hotel remodelled in 2022
The Hotel Serene Glendale Peoria, Surestay Collection by BW provides laundry facilities and more. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • Free self-parking
  • Full breakfast (surcharge), coffee/tea in reception and a 24-hour front desk
  • ATM/banking services, a vending machine and smoke-free property
  • Guest reviews speak highly of the helpful staff and location
Room features
All 60 individually furnished rooms have perks such as air conditioning, in addition to amenities such as desk chairs and WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and free infant beds

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25, per accommodation, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Breakage deposit: USD 150.00 per stay
  • A damage deposit of USD 150.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Quality Inn Glendale Arrowhead Towne Center
Ramada Hotel Glendale
Ramada At Arrowhead Mall Hotel Glendale
Ramada Glendale Hotel
Glendale Ramada
Quality Inn Arrowhead Towne Center
Quality Glendale Arrowhead Towne Center
Quality Arrowhead Towne Center
The Hotel Serene
Quality Inn Glendale at Arrowhead Towne Center

Frequently asked questions

Does The Hotel Serene Glendale Peoria, Surestay Collection by BW have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

As of 12 Jan 2025, prices found for a 1-night stay for 2 adults at The Hotel Serene Glendale Peoria, Surestay Collection by BW on 14 Jan 2025 start from AU$154.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Hotel Serene Glendale Peoria, Surestay Collection by BW pet-friendly?

Yes, pets are allowed at this property. There's a deposit of USD 150 per stay and a fee of USD 25 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Self-parking is free at this property.

What time is check-in at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Check-in start time: 3:00 PM; check-in end time: 3:30 AM.

What time is check-out at The Hotel Serene Glendale Peoria, Surestay Collection by BW?

Checkout is at 11:00 AM.

Where is The Hotel Serene Glendale Peoria, Surestay Collection by BW located?

Situated in Glendale, this hotel is within a 15-minute walk of Arrowhead Towne Center and Arizona Broadway Theatre. Peoria Sports Complex and Polar Ice Peoria are also within 2 miles (3 km).

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 818 reviews" "
Rating 8 - Good. 194 out of 818 reviews" "
Rating 6 - Okay. 113 out of 818 reviews" "
Rating 4 - Poor. 85 out of 818 reviews" "
Rating 2 - Terrible. 81 out of 818 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly and property was clean it was just very out dated and breakfast didn’t have much variety
Stayed 2 nights in Jan 2025

8/10 Good

Adan

Liked: Cleanliness, staff & service, property conditions & facilities
the pool was heated
Stayed 1 night in Jan 2025

2/10 Terrible

Victor

Disliked: Cleanliness, staff & service, property conditions & facilities
Nope
Stayed 1 night in Jan 2025

2/10 Terrible

Phil, BOISE

Disliked: Cleanliness, property conditions & facilities
Dirty, no phone, no tv, bad condition
Stayed 1 night in Dec 2024

8/10 Good

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Comfortable and convenient, staff was super friendly!
Stayed 2 nights in Dec 2024

4/10 Poor

Margaret, Washington

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would consider this a MOTEL, not a hotel. Pool located near room, was noisier than I liked. Bed was not comfortable and property is "dark" more lighting would be safe for walking. Breakfast wasn't terrible; eggs, sausage. I would not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Reynell

Stayed 2 nights in Dec 2024

2/10 Terrible

Terri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noone at front desk both times I went to lobby area. Reservation not in system. TV did not work. Phone in room and lamp didn’t work. Said they would take care of issues and/or move us to another room, but no follow up. Hotel is run down and staff lacking CSR skills.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2024

6/10 Okay

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable. The staff was friendly and helpful. Unfortunately, the breakfast was pretty bad and the coffee was horrible. The liquid half and half was lumpy, so I'm pretty sure it was no good. Who knows when that was changed last
Stayed 2 nights in Dec 2024

10/10 Excellent

Reece

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good Hotel
Stayed 2 nights in Dec 2024

4/10 Poor

Cody

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and unfortunately the door was loosely fitted on the frame allowing cold air from outside to seep in.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was just fine. Check in was east and and the room was quiet and comfortable. We were disappointed that breakfast didn’t include eggs even though the bacon was crisp and tasty. The orange juice was watery, more like cool aid.
Stayed 1 night in Nov 2024

8/10 Good

Christopher A Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
The remodel is in full swing. Still has work to go, but I can see the improvement already.
Stayed 3 nights in Nov 2024

8/10 Good

John

Liked: Amenities
Excellent
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Good
Stayed 1 night in Nov 2024

8/10 Good

Gilberto

Stayed 3 nights in Oct 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff ,good breakfas
Stayed 2 nights in Nov 2024

10/10 Excellent

Rosalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great service at this hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jessie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and feeling safe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It was very close to where I had to go
Stayed 3 nights in Nov 2024

10/10 Excellent

Martha, Glendale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need a bigger sign....hard to find
Stayed 2 nights in Nov 2024

4/10 Poor

Ismael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was like a motel had people hanging by my door day and night didn't feel too safe
Stayed 3 nights in Nov 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Arlene, the front desk young lady was very welcoming and very professional with the check in process.
Stayed 2 nights in Nov 2024