8/10 Good
Jennifer
21 Jan 2025
Liked: Cleanliness
The resort is very nice and has amenities that are good. We found that the "daily refresh" from the cleaning staff was very inconsistent, sometimes they cleaned everything and took an hour, the next time they were inside for 5 mins and didn't replace all the towels. They also came too early sometimes...I'm on vacation, I don't want my room cleaned at 9:30am. I would also ask that the staff spoke more English, I do not speak Spanish and that was often a barrier.
Lastly, some of the electrical was a bit out dated in our room. We had several plugs that didn't work especially around the bed.
All in all good stay. Thank you!
Jennifer
Stayed 7 nights in Jan 2025