East Mesa Hotels, Phoenix

"Not a fan of the many cockroaches…"

"Ice machines broken. Apparently so are the vacuums. Had a great breakfast. Staff was friendly. Loud by the busy road. "

"The traveling manager (can’t remember her name) was super nice, and very helpful. This is a new property, like December, so it still smells new. Only complaint was we went to check out early, called 0 per the sign and let it ring for a long time. We gave up and left as we had to get to the airport."

"Worst hotel experience ever. Thankfully the combination of a sketchy lock and the lack of a Do Not Disturb sign, I did not leave my luggage and laptop in the room during the day. The only thing that I had left was my wet toothbrush next to the sink and my kids drinks in the fridge. When I returned later that evening, the room had been cleaned and my items were gone. When I asked the front desk about getting a replacement brush and a bottle of water so my daughter could take her medications, the night manager began to yell that no staff had touched these items and it was not the hotel’s responsibility. She continued to senselessly argue until I walked away. Fortunately I was able to find replacements at a nearby CVS. Also the mattresses were the quality of an early 1980s fold out couch. Will not be back."

"Our bed was broken and super uncomfortable. Breakfast was very very basic. Hot tub and pool were good. "

"The night manager was on point. She was helpful, professional and expedient. Made us feel important and welcomed immediately upon our arrival. Ran my own companies for over 40 years. She's a keeper. Giving the staff five stars for sure!"

"Clean home and well equipped with home essentials. "

"Air conditioner good.pool didn't try pool."

"The room was smelly, musty & hardly comfortable!!"