Nam Nghi Coral Peninsula Phu Quoc

4.5 star property
Resort with private beach and full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Nam Nghi Coral Peninsula Phu Quoc

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Premium bedding, down duvets, minibar, in-room safe
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Aerial view
Premium bedding, down duvets, minibar, in-room safe

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • On private beach
    On private beach
  • Hot tub
    Hot tub

Room options

Available filters for rooms
Showing 19 of 19 rooms

1-bedroom, Ocean Front Residences

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Premium bedding
Down duvet
  • 171 sq m
  • Sleeps 3
  • 1 King Bed

2-bedroom, Ocean Front Residences

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
Kitchen
LCD TV
Premium bedding
Down duvet
  • 252 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Classic Sunset King, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Sunset Twin, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Sunrise Ocean Front Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Sunset Ocean Front Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • 108 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Lower Ocean View Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Nam Nghi Suite, 2-Bedroom, Ocean View

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
2 bedrooms
  • 95 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Classic Sunrise Twin, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Upper Ocean View Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Classic Sunrise King, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Garden View Villa

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Nam Nghi Suite, 2-Bedroom, Garden View

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
2 bedrooms
  • 95 sq m
  • Sleeps 6
  • 1 King Bed and 2 Large Single Beds

Panorama, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Nam Nghi Suite, 1-Bedroom, Ocean View

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Down duvet
Separate bedroom
  • 94 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Twin, Garden View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 2 Large Single Beds

Deluxe Twin, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Single Beds

Superior King, Garden View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe King, Ocean View with Balcony

Highlights

Balcony
Fireplace
Air conditioning
Free cots/infant beds
LCD TV
Ceiling fan
Down duvet
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Hamlet 4, Cua Can Commune, Phu Quoc, Kien Giang, 84297

What's nearby

  • Shophouse Grand World - 5 min drive
  • Vinpearl Golf Phu Quoc - 9 min drive
  • Corona Casino - 10 min drive
  • VinWonders Phu Quoc - 11 min drive
  • Vinpearl Safari - 15 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 53 min drive

Restaurants

  • ‪Giraffe Restaurant - ‬16 min drive
  • ‪Nautilus Restaurant - ‬8 min drive
  • ‪Lotteria - ‬6 min drive
  • ‪Islander Restaurant - ‬17 min drive
  • ‪Pizza Wood - ‬10 min drive

About this property

Nam Nghi Coral Peninsula Phu Quoc

Luxury family-friendly resort near Vinpearl Golf Phu Quoc
Located close to Vinpearl Safari, Nam Nghi Coral Peninsula Phu Quoc provides a free return airport shuttle, an adjacent golf course and a nightclub. With a private beach, beachfront dining and sunloungers, this resort is the perfect place to soak up some sun. Indulge in a detox wrap, a body treatment and a massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. The gym offers yoga classes and fitness classes; other things to do include boat tours, kayaking and scuba diving. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Continental breakfast (surcharge), a free shopping centre shuttle and supervised childcare (surcharge)
  • A lift, concierge services and a computer station
Room features
All 114 rooms boast comforts, such as 24-hour room service and fireplaces, as well as thoughtful touches, such as premium bedding and air conditioning.
Other amenities include:
  • Down duvets, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and designer toiletries
  • LCD TVs with cable channels
  • Balconies, free tea bags/instant coffee and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9:00 AM to 9:00 PM at scheduled times
  • Casino shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: VND 531,300 for adults and VND 265,650 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Intoz Sunset
  • OCEAN REFLECTION
  • Rock Island Club
  • TREE HOUSE

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (872 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a provincial park
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Fireplace in lobby
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1732500.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately VND 531300 for adults and from VND 265650 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1732500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The use of drones is not permitted at this property.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Nam Nghi Phu Quoc Island Hotel
Nam Nghi Island Hotel
Nam Nghi Phu Quoc Unbound Collection Hyatt Hotel
Nam Nghi Unbound Collection Hyatt Hotel
Nam Nghi Phu Quoc Unbound Collection Hyatt
Nam Nghi Unbound Collection Hyatt
Nam Nghi Phu Quoc Unbound Collection Hyatt Hotel
Nam Nghi Unbound Collection Hyatt Hotel
Hotel Nam Nghi Phu Quoc, in The Unbound Collection by Hyatt
Nam Nghi Phu Quoc, in The Unbound Collection by Hyatt Phu Quoc
Nam Nghi Phu Quoc Island
Nam Nghi Phu Quoc Unbound Collection Hyatt
Nam Nghi Unbound Collection Hyatt
Nam Nghi Unbound Collection Hyatt
Nam Nghi Phu Quoc Unbound Collection Hyatt Hotel
Hotel Nam Nghi Phu Quoc, in The Unbound Collection by Hyatt
Nam Nghi Phu Quoc, in The Unbound Collection by Hyatt Phu Quoc
Nam Nghi Phu Quoc Island
Nam Nghi Phu Quoc in The Unbound Collection by Hyatt
Nam Nghi Unbound Collection Hyatt Hotel
Nam Nghi Phu Quoc Unbound Collection Hyatt
Hotel Nam Nghi Phu Quoc, in The Unbound Collection by Hyatt
Nam Nghi Phu Quoc, in The Unbound Collection by Hyatt Phu Quoc
Nam Nghi Phu Quoc Island
Nam Nghi Phu Quoc in The Unbound Collection by Hyatt

Frequently asked questions

Does Nam Nghi Coral Peninsula Phu Quoc have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

Is Nam Nghi Coral Peninsula Phu Quoc pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nam Nghi Coral Peninsula Phu Quoc?

Self-parking is free at this property.

What time is check-in at Nam Nghi Coral Peninsula Phu Quoc?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Nam Nghi Coral Peninsula Phu Quoc?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Nam Nghi Coral Peninsula Phu Quoc provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 9:00 AM to 9:00 PM at scheduled times.

Where is Nam Nghi Coral Peninsula Phu Quoc located?

Located in Phu Quoc, this beachfront resort is next to a golf course and within 9 mi (15 km) of Vinpearl Golf Phu Quoc, Vinpearl Safari and Phu Quoc Bee Farm. Phu Quoc Night Market and Huynh Khoa Fish Sauce Factory are also within 16 mi (25 km).

Nam Nghi Coral Peninsula Phu Quoc Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 92 reviews" "
Rating 8 - Good. 24 out of 92 reviews" "
Rating 6 - Okay. 10 out of 92 reviews" "
Rating 4 - Poor. 3 out of 92 reviews" "
Rating 2 - Terrible. 1 out of 92 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

ahmed

Stayed 2 nights in Sep 2023

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A seventh splendid stay
If it wouldn't be good to great, we would not have returned for a 7th time in 6 years. Nam Ngi is 1st location - location -location A Coral Peninsula is what it is. You go into the water and see great maritime live at your feet. Second is the service. Albeit not run by an international banner, the staff is punctual and pro. Third is is the great food at the Tree house, with a stunning seating at the water front on the new built terrace. Both the rooms and villa's offer a great quality. only the choice of firmer pillow menu would be a plus. The area's of further improvement (to remain our #1 spot on PQ) Cleanness into the details - though not a big deal (some stains in the shower - just need an extra polish) But.... the beach on the Rock could get some more attention. Some seats and tables were put , but to make it a 6 star experience, I would just suggest to use the swim guard as a guardian to clean the area a bit more frequent I truly love this resort, but it is my nature to suggest perfection as to let it be the Crown of your stay on PQ and a memory you carry along as we always do See you soon again Nam Nghi !
Stayed 1 night in Mar 2021

10/10 Excellent

Truc Lien T

Stayed 1 night in Mar 2020

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This hotel is amazing. The villas are super nice but not all of them have the same views. Some are blocked by trees so you might want to try to clarify if you can have a room with a clear view. There isn't much near the resort, but they do have a shuttle to town and the ability to rent scooters if you are brave.
Stayed 4 nights in Mar 2020

10/10 Excellent

Mytrang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really happy to stay in Nam Nghi ! Enjoy the Rock Bar and the Beach at the Bar is so nice ! We will come back again 😀
Stayed 2 nights in Mar 2020

10/10 Excellent

Tuan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful Staff
Great place to stay, clean room, beautiful swimming pool and beach. Staff were very nice and friendly. On the last day at the resort, we went to Rock Island and due to the weather, we had to stay in the island wait for 1 hour for the boat. We thought we would miss the shuttle bus to Duong Dong but the staff did everything (luggage transfer, buggy pickup) so that we could make it on time. My wife even left the phone on the shuttle bus to Duong Dong. However, the staff were very helpful and she got her phone in a couple of hours. We will definitely come back to Nam Nghi one day!
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice resort with a beautiful private island and beach. Excellent breakfast and pro-active and friendly staff. Unluckily our room was very noisy (we could here everything from the level above and also the next room as well as from the corridor. There was no bar open longer than 22h00 and there is basically nothing in the surroundings.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet relaxed environment.
Great stay, quiet environment. Only thing I would say is the quality of food could be better for breakfast.
Stayed 2 nights in Dec 2019

8/10 Good

sophie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great secluded resort and quiet, understated comfort. Would like for rooms to be brighter with lighting (perhaps more lamps) and better water pressure for showers. But the staff were nice and inviting. Overall a good stay
Stayed 4 nights in Dec 2019

8/10 Good

JM, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property’s location, with both sides of sunrise and sunset view. Rock island Bar is a must-visit with amazing sunset view!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is pretty good. Resort is a little way out though
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

6/10 Okay

T

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing place! Very nature's resort and all the staff is very attentive and friendly. The private pier and beach are beautiful, snorkeling and kayaking very good, the hotel provides equipment to make us convenient. The island bar is very atmospheric and the surroundings and atmosphere of the hotel are very good. Breakfast is very good in many kinds of food and it is delicious. Highly recommended for family or couple
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Bad Prices were WRONG.. Maldives prices, not Maldives luxury. Overall massively disappointed. Lack of option, lack of free amenities.lack of dining options. These are all a must when your property is so isolated. Good Nice location, beautiful property.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
음식이 맛이 없어요.. 우리 기준으로 가격대가 높은건 아닌데, 한국에서 가격 조금 있는 가게 수준이에요. 그니까 베트남치고는 엄청 비싼건데.. ㅠ 절대 그 가격 대의 가게가 아님 ㅠㅠ 다른건 진짜 환상적이고.. 스노클링 꼭 하세요.. 락 아일랜드로 나가면 수심이 얕고, 수영장 앞바다랑 다르게 더 맑아요! 개조아.. 락아일랜드 선셋은 보긴 했는데.. 어차피 오션뷰라 방에서도 뷰가 똑같더라구요 ㅋㅋㅋㅋ
Stayed 3 nights in Oct 2019

10/10 Excellent

PG, UK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private island. Fine dining at the Treehouse restaurant. At the main hotel a secluded beach and excellent main pool makes for a relaxing stay. The staff were very attentive and couldn't do more to make your stay more enjoyable. Special mention the the Restaurant Manager for looking after us.
Stayed 4 nights in Jul 2019

10/10 Excellent

Alicia, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Love the service most! We would definitely want to return if we have the chance. Great place to recharge and relax.
Stayed 3 nights in Jun 2019

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The showers tend to flood as the drains are not periodically cleaned, however, when we had a small problem at the start the staff was helpful to resolve it. In the Restaurant they charge for plain water, which should be free in such a hot humid area. Restaurant food was disappointing and the selection meagre, there is scope for improvement there.
Stayed 6 nights in Apr 2019

6/10 Okay

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved staying here - beautiful property in an incredible location. Staff were very helpful and professional across the board, it really was delightful. My only comment relates to the quality and consistency of meals in contrast with price, which is significant when in a fairly isolated area. I am more than happy to pay for quality, but it was not a match - particularly as restaurants are marketed as more fine dining (the tree house anyway). The property is under new management with the Hyatt as of this week, and separately I heard mention of food and island experience being a focus for the future. Hopefully that happens and rates don’t go up to much with it... All in all - amazing
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is beautiful and serene. The service is impeccable. Food quality is excellent. Nothing to complain about.
Stayed 5 nights in Mar 2019