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"This hotel was excellent and staff were very helpful in every way possible."

"Very good customer service. Too bad I can’t remember the lady name. There’s a bit of noise due to construction but it stop at night. So it’s all good "

"We thoroughly enjoyed our stay at Kobi Onsen. The rooms are beautiful, spacious, and clean. The onsen is wonderful. The food at the hotel is excellent. Nothing is lacking. The garden and carp pond, the café—everything is lovingly designed. I would particularly like to praise the friendly and attentive staff. We would book this hotel again in a heartbeat and can recommend it to anyone with a clear conscience."

"The staff are excellant and breakfast options are very good, ordered from menu. "

"Friendly staff"

"Very nice stay here. All staff are friendly and supportive. "

"Stylish, good value, family friendly, helpful staff"

"The property was super clean The staff was 5star Enjoyed our stay We stayed for 7 nights"

"Designed like old Vietnam but with all the modern conveniences. Superb staff!"

"Good Hotel in central location"

"The resort was great but very limited things to do especially evening time"

"Great hotel close to Main Street eating areas and city sights."

"Great hotel in quiet location less touristy but can walk to most sites and good restaurants"

"Great stay will be back"