"Vi the Check-In staff member took the time to help plan our trip for us. Our bus arrived at 8am and she held our bags, mapped out our day, gave us money saving tips, then rented us a scooter to help us travel more efficiently. The room was spacious, clean, and there is AC & fan on the ceiling. My husband 😍 loved it. The breakfast the next day was delicious and she hired a private driver for us to get to Ha Noi the next day. She even washed, dried, and pressed our laundry overnight. Thos is...