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Grand Mercure Phuket Patong

5.0 star property
Luxury hotel with 3 outdoor pools and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Phuket Patong

Exterior
Exterior
Superior Room, 1 King Bed
Villa, 1 Bedroom (Pool)
Superior Suite, 1 King Bed | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is AU$279
includes taxes & fees
6 Dec - 7 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Deluxe Room, 2 Single Beds, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Minibar (some free items)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms

Villa, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 215 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
Blackout curtains
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, 1 Bedroom (Pool)

Villa, 1 Bedroom (Pool)

Villa, 1 Bedroom (Pool)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 130 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Minibar (some free items)
Smart TV
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (1003)
The price is AU$379
includes taxes & fees
22 Nov - 23 Nov
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About the area

Map
1 Soi Ratuthit 200 Pi 2 Road, Patong Beach, Patong, Phuket, 83150

What's nearby

  • Patong Beach - 8 min walk - 0.7 km
  • Jungceylon Shopping Center - 8 min walk - 0.7 km
  • Central Patong - 9 min walk - 0.8 km
  • Bangla Road - 12 min walk - 1.0 km
  • Banzaan Fresh Market - 12 min walk - 1.0 km

Getting around

  • Phuket (HKT-Phuket Intl.) - 59 min drive

Restaurants

  • ‪Sak & Sa Thai Food - ‬3 min walk
  • ‪Bubbles - ‬1 min walk
  • ‪San Sabai Restaurant - ‬1 min walk
  • ‪Lilly's Aussie Bar - ‬3 min walk
  • ‪مطعم اليمن السعيد - ‬3 min walk

About this property

Grand Mercure Phuket Patong

Luxury eco-certified hotel near Patong Beach
Located close to Jungceylon Shopping Center and Bangla Road, Grand Mercure Phuket Patong provides a poolside bar, a corner/local shop and a rooftop terrace. Adventurous travellers may like the fitness classes at this hotel. Treat yourself to a body scrub, a body wrap or a sports massage at Ryn Spa, the on-site spa. The on-site international cuisine restaurant, Bubbles Restaurant, offers lunch, dinner and a poolside location. Yoga classes are offered at the gym; the property also has a coffee shop/cafe, a garden and a playground. Free in-room WiFi is available to all guests, along with an arcade/games room and a library.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, with a waterslide, sunloungers and pool umbrellas
  • Free self-parking
  • Limo/town car service, buffet breakfast (surcharge) and supervised childcare (surcharge)
  • A gift shop, a computer station and a ballroom
  • Guest reviews say great things the breakfast, pool and helpful staff
Room features
All 314 rooms feature comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with rainfall showers or deep-soaking baths plus eco-friendly toiletries and bidets
  • Wardrobes/cupboards, fridges and free infant beds

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 600 for adults and THB 300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bounce
  • Bubbles Restaurant
  • Chou Chou Deli Shop
  • Craft Bar

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 4,455 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1600.0 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately THB 600 for adults and from THB 300 for children
  • Airport shuttle fee: THB 2000 per vehicle (one-way, maximum occupancy 8)
  • Airport shuttle fee per child: THB 2000 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Mercure Phuket Patong Hotel
Grand Mercure Phuket Hotel
Grand Mercure Phuket Patong
Grand Mercure Phuket
Grand Mercure Phuket Patong Resort
Grand Mercure Phuket Resort
Grand Mercure Phuket Patong (opening Early 2014)

Frequently asked questions

Does Grand Mercure Phuket Patong have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Grand Mercure Phuket Patong?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Phuket Patong on 6 Dec 2024 start from AU$279.06, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Phuket Patong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Phuket Patong?

Self-parking is free at this property.

What time is check-in at Grand Mercure Phuket Patong?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Grand Mercure Phuket Patong?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Grand Mercure Phuket Patong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2000 per vehicle applies.

Where is Grand Mercure Phuket Patong located?

This family-friendly Patong hotel is located by the ocean, within a 10-minute walk of Patong Beach and Jungceylon Shopping Center. Bangla Road and Karon Beach are also within 3 mi (5 km).

Grand Mercure Phuket Patong Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 25 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay here the location is perfect and the staff were very helpful
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend hotel , pool access room was fantastic , breakfast was good , staff very friendly and polite . Bacon and pastries were over cooked everyday which was a shame. Definitely would stay there again , very convient .
Stayed 7 nights in Nov 2024

10/10 Excellent

Vivienne Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about it At the beginning we were given a room which was very smelly but there was no question asked and they changed us straight away
Stayed 10 nights in Nov 2024

10/10 Excellent

Mark Andrew

Stayed 7 nights in Oct 2024

4/10 Poor

angela Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was very slippery walls and bad condensation They all over you when you get there but really don’t care when you your leaving Moved us to new room wasted a lot of time waiting got very sick from room spoilt holiday Promised spa package never received
Stayed 17 nights in Oct 2024

10/10 Excellent

todd michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, a great location
Stayed 8 nights in Nov 2024

10/10 Excellent

Tanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described, plenty of restaurants in walking distance of the hotel. Hotel staff is very welcoming and pleasant. Loved the rooms with pool access and the floating breakfast was refreshing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a great location. Across from the Otop Markets and walking distance to Jungceylon Shopping Mall and Bangla Road. The hotel also offers a free shuttle that can drop you off at the beach or the shopping mall
Stayed 2 nights in Oct 2024

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

2/10 Terrible

Fozia

Food was amazing. Staff were great. Older facility and it shows. Too many uneven floors that can cause you to trip.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a pool access room which was great in the heat. Buffet breakfast was amazing. Spa services fantastic. Close to Patong beach, Bangla road, and otop markets just across the road from hotel. Loved this hotel. Will be back again.
Stayed 9 nights in Sep 2024

10/10 Excellent

Eric Charles

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in this hotel 5 times now . It is in good central location in Patong . The staff are very good and friendly. Will be back here next year .
Stayed 7 nights in Sep 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
鍵が壊れ結露の酷い部屋
まず鍵が閉まらない問題が発生し直してもらうのに1時間程度要しました。その後、エアコンの不調なのか結露が酷く床が濡れ、ベッドもなんとなく湿っているほどでした。部屋を交換してもらったものの、クレームを入れてから交換まで4時間以上待つ必要があり、またその間も外出することができませんでした。
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location to Patong Beach, Central Plaza, and Walking street. Very reasonable price point, good food, and friendly staff. Everyone is very accomodating. I would definitely stay here again if/when we return to Phuket. My only recommendation to the hotel is to improve the lighting in the rooms. The lighting is awful.
Stayed 5 nights in Aug 2024

10/10 Excellent

Shuntel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Mercure is in a great location. Street food right across from the hotel, massage places everywhere, money exchange and walking distance to Bangla Road. Locations to book excursions are also close to hotel. The staff is wonderful and courteous. Everything I requested was bought to the room quickly. The breakfast buffet was good a lot of options. My group also did the seafood buffet one night and we loved it. No regrets.
Stayed 6 nights in Jul 2024

10/10 Excellent

Nitinkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent serviced. stayed 6 Nights.
Stayed 6 nights in Jul 2024

8/10 Good

Tuyen, Whitestone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of local restaurants. 5 minutes walk to Patong beach. Very conveniently located. Staffs are very friendly. Pool area is great. Not too crowded. The only problem is that the humidity makes the floor of your room wet. You might need a dehumidifier.
Stayed 3 nights in Jul 2024

8/10 Good

ERWIN ALEX, Singapore

Stayed 3 nights in Jul 2024

10/10 Excellent

Lindsay

Stayed 7 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stay is good. But room was not spacious. Wash room is small. Not worth the money we paid. the breakfast is so nice and delicious
Stayed 1 night in Jul 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Place is 10/10 for me from the who are all super generous and go out of the way for you to how clean the place was the food is beautiful can’t fault this place will definitely be staying here again
Stayed 14 nights in Jul 2024

8/10 Good

Mark David

Liked: Cleanliness, staff & service
My stay last year was more enjoyable
Stayed 22 nights in Jun 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff..
Stayed 8 nights in Jul 2024

4/10 Poor

Matthew James

Travelled with family and small children
Disliked: Cleanliness, staff & service
The hotel seemed under staffed for the amount of rooms they have. The front desk was difficult to deal with. Breakfast available does not mean included, there was no option to include when we booked so copped a $65 a day breakfast charge. Our room didn’t get cleaned or made up until late on the afternoon, 5-6pm. The pool is tiny compared to what you see in the photos. No late check out is poor given the flight home with Thai Airways isn’t until after midnight, waiting in the lobby for 2.5 hours is a bit of a joke.
Stayed 13 nights in Jun 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0