4/10 Poor
Kourtney
Travelled with pets
8 Feb 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were dirty with old bug carcasses in every corner. My night stand was pulled away from the wall and there was dust and dead bugs behind it. There were also cobwebs with bug carcasses on the ceiling; and the bathroom and ceiling had visible mold; and my sink was clogged. I had to switch rooms due to noise and this same issues followed me to my new room. So, it wasn’t just one room. The housekeeper called out during my stay, so in one week my floor was vacuum once. I also had two service dogs with me with documentation, because I’m a disabled Veteran; yet I was told multiple times I had to pay for them; after stating I’m disabled, I had to show three different employees on three different occasions my credentials. They were more worried about trying to make me pay more money than servicing their equipment, because everything was broken. The owner blamed their customers, but I blame it on poor maintenance. I will not be staying here again.
Kourtney
Stayed 8 nights in Jan 2025