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Tru by Hilton Pigeon Forge, TN

2.5 star property
Hotel with free breakfast, near Island at Pigeon Forge
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru by Hilton Pigeon Forge, TN

Terrace/patio
Lobby
Business centre
Exterior
Room, Accessible, Bathtub

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
The price is AU$134
includes taxes & fees
4 Feb - 5 Feb

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

Suite, Multiple Beds, Accessible (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • Sleeps 5

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bathroom shower

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub

Room, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • Sleeps 4

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
LCD TV
Blackout curtains
Private bathroom
Designer toiletries
Hairdryer
Satellite channels
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds
Exterior

Home2 Suites by Hilton Pigeon Forge

Pool
Breakfast included
Pet-friendly
Parking included
9.4 out of 10, Exceptional, (986)
The price is AU$151
includes taxes & fees
12 Jan - 13 Jan
Home2 Suites by Hilton Pigeon Forge
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About the area

Map
Pigeon Forge, TN

What's nearby

  • LeConte Center at Pigeon Forge - 8 min walk
  • Island at Pigeon Forge - 12 min walk
  • Christmas Place - 18 min walk
  • The Ripken Experience - Pigeon Forge - 19 min walk
  • Titanic Museum - 3 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 53 min drive

Restaurants

  • ‪Paula Deen's Family Kitchen - ‬12 min walk
  • ‪Ole Smoky Tennessee Moonshine - ‬12 min walk
  • ‪Mellow Mushroom - ‬17 min walk
  • ‪Margaritavile - ‬10 min walk
  • ‪Downtown Flavortown - ‬9 min walk

About this property

Tru by Hilton Pigeon Forge, TN

Hotel near Island at Pigeon Forge
Close to LeConte Center at Pigeon Forge, Tru by Hilton Pigeon Forge, TN provides free continental breakfast, a rooftop terrace and dry cleaning/laundry services. In addition to a gym and a business centre, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • A local area shuttle, an electric car charging station and express check-out
  • Express check-in, free newspapers and a lift
  • Guest reviews give top marks for the helpful staff
Room features
All 102 rooms offer comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with designer toiletries and showers
  • 55-inch LCD TVs with premium channels
  • Fridges, cots/infant beds and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 179
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 179 (subject to availability)
  • Cots (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Pigeon Forge TN Hotel
Tru Hilton Pigeon Forge TN
Tru by Hilton Pigeon Forge TN

Frequently asked questions

Does Tru by Hilton Pigeon Forge, TN have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Tru by Hilton Pigeon Forge, TN?

As of 5 Jan 2025, prices found for a 1-night stay for 2 adults at Tru by Hilton Pigeon Forge, TN on 4 Feb 2025 start from AU$134.09, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tru by Hilton Pigeon Forge, TN pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 45 kg per pet. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Pigeon Forge, TN?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Pigeon Forge, TN?

Check-in start time: 4 PM; check-in end time: 11 AM. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Pigeon Forge, TN?

Checkout is at 11 AM. Late checkout is available for USD 179 (subject to availability).

Where is Tru by Hilton Pigeon Forge, TN located?

Situated in Pigeon Forge, this hotel is within a 15-minute walk of Pigeon River Crossing, LeConte Center at Pigeon Forge and Island at Pigeon Forge. Great Smoky Mountain Murder Mystery Dinner Show and Pigeon Forge Snow are also within 15 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1004 reviews" "
Rating 8 - Good. 210 out of 1004 reviews" "
Rating 6 - Okay. 84 out of 1004 reviews" "
Rating 4 - Poor. 41 out of 1004 reviews" "
Rating 2 - Terrible. 29 out of 1004 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Sadia

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff was very rude
Stayed 3 nights in Dec 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed many places in Pigein Forge and this is probably our favorite. It was our first stay. It was decorated beautifully for Christmas. My kids loved the pool. The unique bunk beds made for a spacious stay for our family of five. I loved the huge bathroom and the tub was great for relaxing. Definitely will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

farid

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy
Stayed 2 nights in Dec 2024

10/10 Excellent

Chastidy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all the things we wanted to do for the weekend
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Amenities
Pleasantly surprised!
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Amenities
Loved the sky deck ! Pool was clean and breakfast was great ! Rooms was super clean and loved this hotel will be rebooking with my family .
Stayed 1 night in Nov 2024

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Great all around
Stayed 1 night in Nov 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

jess

Liked: Staff & service, property conditions & facilities
great place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

Dario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everithing is ok
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Stayed 1 night in Oct 2024

8/10 Good

Debra

Stayed 2 nights in Oct 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Staff & service, property conditions & facilities
One of the staff members was completely rude and never took her eyes off her phone. Never again
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
Our favorite place to stay in Pigeon Forge. Great location. Always clean and staff is friendly. Close to Dollywood and right across from the Island.
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru has the best staff and was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our favorite place to stay when we come to Pigeon Forge. Their breakfast tops everyones by a mile. It is easy and quick to anything around. Always convenient and the staff has always been great to us.

10/10 Excellent

Bobby

Travelled with family
Very pleased with my stay here.
Stayed 1 night in Oct 2024

2/10 Terrible

Glenn

Stayed 6 nights in Jun 2024

10/10 Excellent

Alexus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Brandon

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The location of the property was great. Stayed Saturday night and Sunday night. Arrived a little earlier than expected Saturday and the staff was great, asked if there was a way to check in early and they had us in a room by 2pm when check in wasn’t until 4. This was the only good thing about our stay here. Sunday morning at 6:40AM was woke up to blaring music by the baseball fields next door so loud you would have thought it was coming from the tv in the room. Terrible way to wake up on vacation. The room was clean but smelled terrible of bleach/ mold. Come to find out that there is no exhaust fan in the room and the window is sealed shut, this made our entire stay soaking wet, upon getting home and unpacking we found that all of our clothes/ bags are soaking wet from the moisture in the room. Made it very hard to sleep not to mention when you finally got to sleep the next door neighbors at the baseball field made sure you were wide awake before the sun was even up. I mentioned something to the staff about the room being wet and the awful music in the morning and they did not seem surprised about either thing. Also the pillows seem to be completely wore out despite the hotel being pretty new, the bed was hard as a rock. Will not be staying here again and would not recommend anybody else to either!
Stayed 2 nights in Oct 2024

2/10 Terrible

charles a

Travelled with group
Disliked: Amenities, property conditions & facilities
This property. Sucks big time
Stayed 5 nights in Sep 2024

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Let's start with what I like. Location is perfect if you like local shops and the Island. The pool and exercise room was much needed and appreciated all at a great price. Also the sky deck was great. What I didn't like. I was on the Fifth floor and all I heard all light long was the megaphone from Cal Ripkin baseball and the music blasting. The breakfast was nice but the pancake machine was hot or miss if it was working correctly that day. No coffee maker in the room and no daily newspaper I could find. The breakfast has no real non dairy or vegan options unless you want bread with jelly or maybe a banana. Overall a 3/5 and could very easily be a 5 with very little details . Add vegan options, add non dairy creamer to the coffee/tea bar and maybe Cal Ripkin museum could tone done the noise? I would come back just for the location alone
Stayed 2 nights in Sep 2024

2/10 Terrible

Glenn

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Really bad staff, attitude, playing mind games, and never smiling, over the whole week. Gave us a horrible room when called on the attitude. Bed make very loud noise even for small motion. Aircon super noisy, and fridge super noisy. Guess he also tried badly to make it worse by putting near lift, but lift noise didnt come in. Really sad because had a great stay before here. In 3 months, look like complete staff turn over.
Stayed 5 nights in Sep 2024