8/10 Good
Mallory
Travelled with partner
1 Feb 2025
Liked: Staff & service
Disliked: Property conditions & facilities
I love staying in this hotel anytime I come to Pittsburgh. It’s affordable and the rooms are great and the staff is fantastic. They’re always friendly and help you with whatever you need. I was originally on a higher floor and the highway traffic noise was ridiculously loud. It sounded like a window was open and I was on the highway at night time. It was awful. The next day the front desk staff had no problem changing me to a room on a lower floor and the noise was much better, a whole lot quieter. They also had no problem helping me extend my stay for a night, keeping me in the same room, & giving me late checkout for the last day. The hotel is clean for the most part, I found that there was always something on the floor in the breakfast area/right in front of the elevators, but there were a lot of kids there when I was there so I’ll chalk that up to them. The gym is horrible. There’s 3 pieces of equipment and a couple dumbbells. I was able to get on the treadmill the first night I was there & then next day I tried walking again & the treadmill wasn’t working. So we went to the front desk & they said there was supposed to be an “out of order” sign on it. The whole rest of my stay the treadmill was never worked on so I wasn’t able to get back on it & the other 2 machines they have didn’t work either. There was a spin bike that wouldn’t turn on and an elliptical that wouldn’t turn on. So the gym is a huge let down, that needs to be fixed ASAP. Otherwise it’s a great hotel!
Mallory
Stayed 1 night in Jan 2025