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Aloft Playa Del Carmen

4.0 star property
Escape to this upscale hotel with an unbeatable location near Quinta Avenida. Dive into relaxation by one of two pools or indulge in delicious eats at the on-site restaurant.

Photo gallery for Aloft Playa Del Carmen

2 outdoor pools
Suite, 1 King Bed, Non Smoking, Balcony | Living room
Restaurant
Outdoor banquet area
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
The current price is AU$141
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Breezy, Room, 1 King Bed, Balcony

Hypo-allergenic bedding, down duvets, in-room safe

Breezy, Room, 1 King Bed, Balcony

Highlights

Balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 38.90 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Balcony

Hypo-allergenic bedding, down duvets, in-room safe

Breezy, Room, 2 Queen Beds, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
  • 41.12 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe

aloft, Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
LED TV
Hypo-allergenic bedding
Down duvet
  • 33.90 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 67.80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 79.20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
  • 83.56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Balcony

Hypo-allergenic bedding, down duvets, in-room safe

Suite, 2 Queen Beds, Non Smoking, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80.54 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Midtown Shops, Playa del Carmen, QROO, 77536

What's nearby

  • Central Square - 4 min walk
  • Quinta Avenida - 4 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Mamitas Beach - 11 min walk
  • Playa del Carmen Maritime Terminal - 15 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive

Restaurants

  • ‪Logia Café - ‬3 min walk
  • ‪Antoinette - ‬3 min walk
  • ‪Nicoletta - ‬3 min walk
  • ‪MiDogo Café - ‬3 min walk
  • ‪Kaxapa Factory - ‬3 min walk

About this property

Aloft Playa Del Carmen

Upscale hotel near Quinta Avenida
Located close to Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Aloft Playa Del Carmen provides a poolside bar, a corner/local shop and a terrace. Be sure to enjoy a meal at Nook, the on-site restaurant. In addition to a shopping centre on-site and a coffee shop/cafe, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
Other perks at this hotel include:
  • 2 outdoor pools
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Coworking spaces, a TV in reception and smoke-free property
  • 3 meeting rooms, a porter/bellboy and outdoor furniture
  • Guest reviews speak highly of the beach locale, pool and helpful staff
Room features
All 167 individually furnished rooms have perks such as 24-hour room service and air conditioning, as well as amenities such as late-night room service and free WiFi.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and free toiletries
  • 55-inch LED TVs with cable channels
  • Wardrobes/cupboards, LED light bulbs and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (MXN 200 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 300 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Nook
  • Splash RoofTop
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • Shopping centre
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Dock
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 550, per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 1000 per stay
  • A damage deposit of MXN 10000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Covered self-parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 550 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aloft Playa Del Carmen have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Aloft Playa Del Carmen?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Aloft Playa Del Carmen on 16 Mar 2025 start from AU$141.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aloft Playa Del Carmen pet-friendly?

Yes, Aloft Playa Del Carmen allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 550 per pet, per day. Service animals are exempt from fees.

How much is parking at Aloft Playa Del Carmen?

Self-parking is available for MXN 200 per day. Limited spots are available.

What time is check-in at Aloft Playa Del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Aloft Playa Del Carmen?

Checkout is at noon.

Where is Aloft Playa Del Carmen located?

Located in Downtown Playa del Carmen, this hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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Aloft Playa Del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 408 reviews
Rating 8 - Good. 72 out of 408 reviews
Rating 6 - Okay. 19 out of 408 reviews
Rating 4 - Poor. 14 out of 408 reviews
Rating 2 - Terrible. 16 out of 408 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marcos

Great place to stay!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Taj Ahmad

Enjoyed the location - the staff was great
Stayed 4 nights in Jan 2025

10/10 Excellent

Kelley

Family vacation The area was conveniently located to every thing we needed
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Great location. Better than an all incluaive
Stayed 4 nights in Dec 2024

10/10 Excellent

Janet Marie

Had a good stay
Stayed 14 nights in Jan 2025

10/10 Excellent

Amanda

Great location, quiet hotel. Fun games area and great rooftop pools!!
Stayed 1 night in Jan 2025

10/10 Excellent

Natalie

Loved everything. Juan and bryan are incredible kind and amazing people who work here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Cali

Great location and service. Did not like the amount of kids especially at the main pool.
Stayed 8 nights in Feb 2025

10/10 Excellent

Janirka

Close to everything. Supermarket below. Walkable to cafes/restaurants and to Quinta Avenida. Beautiful rooftop pool.
Stayed 1 night in Feb 2025

8/10 Good

WALTER VALLE

Location is great! Walkable, convenient with grocery store below and a great coffee shop downstairs. 1 block from 5th which makes it so convenient to get out daily by foot. The beach is also not that far.
Stayed 5 nights in Jan 2025

10/10 Excellent

RAMON

Love thus property. Clean and great service.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Roof top pools were great.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ryan

Pools are beautiful here and modern hotel
Stayed 3 nights in Dec 2024

8/10 Good

rohit

This was a great hotel in a fantastic location but a few things could be improved - the flow of water in taps and showers was severely restricted - despite being a decent breakfast buffet spread, the quantity of food was not replenished based on guest counts We enjoyed our stay and will probably go back
Stayed 7 nights in Feb 2025

10/10 Excellent

Joe

Great place to stay. Staff was very genuine and accommodating. Juan at the roof top pool was a fantastic host. Thank you. I will see you again.
Stayed 3 nights in Jan 2025

6/10 Okay

Sara

Aloft is just okay. Barhroom floor is coming apart and sharp, no coffee and or cups somedays, lacking washcloths/face towels.,
Stayed 10 nights in Feb 2025

8/10 Good

Cathy Teresa

The Aloft is a great location to 5th Avenue and the beach. There is a very large supermarket on the 1st floor which was very handy for whatever we needed. The rooftop pool was a great place to relax except the music wasn't so relaxing in our opinion. The only negative thing was that we did have to ask for different things that weren't restocked in our room.
Stayed 7 nights in Feb 2025

10/10 Excellent

peluchi

Huge room
Stayed 3 nights in Dec 2024

10/10 Excellent

Drew

cleanest hotel in Mexico!
Stayed 6 nights in Nov 2024

10/10 Excellent

Melissa

Great location, great staff, great hotel overall! It’s our new favorite in Playa!
Stayed 4 nights in Nov 2024

10/10 Excellent

Bruno Jr.

The hotel opened in 2023 I think. I loved so much my first stay there in 2024 that I wanted to come back this year and it was fabulous. Very good breakfast, clean, friendly staff, two Amazon infinity pools with a view and a huge grocery/restaurant/convenience store down at street level. Only suggestion: a maintenance of gym equipments.
Stayed 10 nights in Jan 2025

10/10 Excellent

Carlos

Very nice hotel in a beautiful place
Stayed 1 night in Oct 2024

8/10 Good

Ana

Well located, clean, nice pool
Stayed 3 nights in Nov 2024

10/10 Excellent

bambi

Nice property. Easy to walk to shops and dining as well as the beach.
Stayed 1 night in Nov 2024

10/10 Excellent

Abigail

Excelente
Stayed 3 nights in Dec 2024