Banyan Tree Mayakoba

5.0 star property
Luxury hotel on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banyan Tree Mayakoba

Lagoon & Sunset Rooftop Pool Villa | View from room
Couples treatment room(s), sauna, hot tub, steam room, body treatments
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Beachfront Terrace Pool Suite
VIP Access

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
The price is AU$1,337
includes taxes & fees
2 Dec - 3 Dec

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Room options

Available filters for rooms
Showing 15 of 15 rooms

Harmony Three-Bedroom Beachfront Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 512 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

Three-Bedroom Family Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
  • 254.5 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Serenity Two Bedroom Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 512.4 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Harmony Two-Bedroom Lagoon Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 512 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Three-Bedroom Family Residence

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Fridge
Dining table
  • 256 sq m
  • Golf view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

Beachfront Terrace Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 230 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Beachfront Lanai Pool Suite -King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 294.2 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Serenity Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

Oceanfront Veranda Pool Suite - Queen

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 162 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Veranda Pool Suite - King

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 162 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Lagoon & Sunset Rooftop Pool Villa

Highlights

Furnished balcony or patio
Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 222 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Beachfront Lanai Pool Suite -Queen

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 294.2 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Balcony Pool Suite

Highlights

Furnished balcony or patio
Private plunge pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 156 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Wellbeing Sanctuary Pool Villa - King

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
  • 322 sq m
  • Sleeps 3
  • 1 King Bed

Bliss Pool Villa

Highlights

Furnished balcony or patio
Private pool
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Dining table
HDTV
Pillow menu
  • 293 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Carretera Federal Chetumal, Puerto Juarez Km 298, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 5 min drive - 2.1 km
  • Playa Xcalacoco - 8 min drive - 6.1 km
  • Gran Coyote Golf - 9 min drive - 5.2 km
  • Tres Rios Ecopark - 9 min drive - 5.8 km
  • Quinta Avenida - 13 min drive - 10.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Restaurante Hacienda - ‬18 min walk
  • ‪Buffet Sunset - ‬16 min walk
  • ‪Yucatán Main Restaurant - ‬12 min drive
  • ‪5th Avenue - ‬17 min walk
  • ‪Mamma Mia - ‬17 min walk

About this property

Banyan Tree Mayakoba

Luxury boutique hotel near El Camaleón Mayakoba Golf Course
Located close to Quinta Avenida, Banyan Tree Mayakoba provides a golf course, a beach bar and a poolside bar. This hotel is a great place to bask in the sun with a private beach, sunloungers and sailing. Treat yourself to Ayurvedic treatments, a manicure/pedicure or aromatherapy at the on-site spa. The on-site international cuisine restaurant, Sands Beach Club, offers lunch, dinner and ocean views. Yoga classes are offered at the health club; other things to do include hiking/biking, boat tours and ecotours. Free in-room WiFi is available to all guests, along with a terrace and designer shops on-site.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), free bike hire and 4 outdoor tennis courts
  • A local area shuttle, express check-out and express check-in
  • Guest reviews give top marks for the helpful staff
Room features
All 161 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Rainfall showers, free toiletries and hairdryers
  • 50-inch HDTVs with digital channels
  • Furnished balconies or patios, wardrobes/cupboards and recycling

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle up to 60 km
  • Free self parking on site
  • Free secured valet parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 56.80 for adults and USD 28.40 for children
  • 3 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Cello
  • Oriente
  • Saffron
  • Sands Beach Club
  • Tomahawk Open Fire Latin

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free children's club
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 3,310 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Eco-friendly cleaning products used
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.62 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 56.8 for adults and from USD 28.4 for children
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Banyan Tree Mayakoba
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Hotel Playa del Carmen
Banyan Tree Mayakoba Playa del Carmen
Mayakoba Banyan Tree
Banyan Tree Mayakoba Riviera Maya/Playa Del Carmen, Mexico
Banyan Tree Mayakoba Resort Playa del Carmen
Banyan Tree Mayakoba Resort
Banyan Tree Mayakoba Hotel
Banyan Tree Mayakoba Playa del Carmen
Banyan Tree Mayakoba Hotel Playa del Carmen

Frequently asked questions

Does Banyan Tree Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Banyan Tree Mayakoba?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Banyan Tree Mayakoba on 2 Dec 2024 start from AU$1,334.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Banyan Tree Mayakoba pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 10 kg per pet. There's a fee of USD 60 per pet, per stay. Service animals are exempt from fees.

How much is parking at Banyan Tree Mayakoba?

Self-parking and valet parking are free at this property.

What time is check-in at Banyan Tree Mayakoba?

Check-in start time: 3 PM; check-in end time: 1 AM.

What time is check-out at Banyan Tree Mayakoba?

Checkout is at noon.

Where is Banyan Tree Mayakoba located?

This Playa del Carmen hotel is on the beach, 1.3 mi (2 km) from El Camaleón Mayakoba Golf Course, and within 12 mi (20 km) of Quinta Avenida and Xcaret Eco Theme Park.

Banyan Tree Mayakoba Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 867 out of 1002 reviews" "
Rating 8 - Good. 98 out of 1002 reviews" "
Rating 6 - Okay. 21 out of 1002 reviews" "
Rating 4 - Poor. 7 out of 1002 reviews" "
Rating 2 - Terrible. 9 out of 1002 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay very relaxing the service is excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Mario A.

Stayed 7 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and the suites are spectacular. Service is superb! Expedia VIP perks were not honored and utterly ignored
Stayed 1 night in Oct 2024

10/10 Excellent

Kiersten

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay!
Stayed 7 nights in Sep 2024

10/10 Excellent

Amro khaled hamada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new goal is to visit all banyan trees, but the Mayakoba branch is spectacular. The lobby is straight out of a movie and the staff are super friendly and attentive. The rooms were clean and when he a small ant problem, the room service cleared them all out withtin the hour. The restaurants and the boat tours were all fantastic. The private pools are heated and honestly made our trip even more enjoyable as we were able to swim anytime without needing the sun to keep us warm. The only thing that was not up to par and im really nitpicking here is that the private pools in the villa could use more upkeep as the weeds are growing between the tiles. Amazing property, and the enclosed gated area is open to all guests to explore
Stayed 5 nights in Nov 2023

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Katelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the scenery and property. Well maintained, peaceful and beautiful. The staff were all helpful and pleasant including Rene Garcia and Juan Oropeza, who handled all of our reservations, transit and activities. The menu options were diverse, though we felt all of the prices were remarkably high, even compared to NYC.
Stayed 4 nights in Aug 2024

8/10 Good

Caio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Price is same as US, I tought it was really expensive for Mexico. Raccoons at night will harass specially kids.
Stayed 5 nights in Aug 2024

10/10 Excellent

Dayam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property , beautiful surroundings and attentive staff. This resort feels very quiet and remote - perfect for a relaxing vacation. Food is absolutely amazing - .especially Saffron. Highly recommend
Stayed 5 nights in Aug 2024

10/10 Excellent

MIGUEL

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are so close to nature it’s awesome!!
Stayed 5 nights in Aug 2024

10/10 Excellent

Hiromi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be!
Stayed 5 nights in Jul 2024

10/10 Excellent

marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 3 nights in Jul 2024

10/10 Excellent

Rachel, West Hartford

Stayed 1 night in Jul 2024

10/10 Excellent

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cant wait to come again!
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get there and be well. The spa I think could be more affordable but I didn’t miss it when I could just hang out with friends in our space.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous private villas with spacious patio and pool, opportunities for private dinners on a boat down the river or on the beach or in your villa by your pool, group party dinners that you meet new people with live music, excellent service always one step before you at your room, restaurants, beach, spa, gym, anywhere you turn the staff has prepared anything you need discreetly and perfectly! Our second time there, already planning our next!
Stayed 7 nights in Jun 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to the oceanfront villa. The area and rooms were stunning. Roger at the water sports area was amazing. Enjoyed using the paddle boards and kayaks.
Stayed 3 nights in Jun 2024

8/10 Good

Felica, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was relaxing. On our last night there was a knock on our inside villa door and we saw a flashlight shine under the door. The front desk said that they would check the cameras, but I would have felt better if security would have checked on us.
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of value for the money. Concept and entire Mayakoba property is fairy tale like gorgeous.
Stayed 4 nights in Jun 2024

10/10 Excellent

Celeste

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 3 nights in Jun 2024

10/10 Excellent

Olaitan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Marico, Houston

Liked: Cleanliness, staff & service
Overall okay
Stayed 4 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Beautiful Rooms
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0