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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

5.0 star property
Adults-only beachfront hotel with 14 outdoor pools

Photo gallery for El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

14 outdoor pools
Exterior
Beach bar
Exterior
Boating
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • On private beach
  • Pool
  • Bar
  • All-inclusive
  • Parking included
The current price is AU$1,161
includes taxes & fees
30 Mar - 31 Mar

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for BEACHFRONT CASITA SUITE

Free minibar, in-room safe, desk, laptop workspace

BEACHFRONT CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

PRIVATE POOL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

SWIM UP CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 62 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

PRESIDENTIAL CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

HONEYMOON PRIVATE POOL SWIM UP CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 78 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for CASITA SUITE

CASITA SUITE

CASITA SUITE

Highlights

Private indoor hot tub
Air conditioning
Free minibar items
Smart TV
Blackout curtains
Separate bedroom
Jetted bath
Shower/bath combination
  • 66 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Suite Luxury

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior With Partial Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite Junior With Partial Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Luxury

Free minibar, in-room safe, desk, laptop workspace

Suite Luxury

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Super With Beach View

Free minibar, in-room safe, desk, laptop workspace

Suite Super With Beach View

  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Classic With Sea View

Free minibar, in-room safe, desk, laptop workspace

Suite Classic With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

El Dorado Royale, Catamarán, Cenote & More Inclusive

  • Pool
  • All-inclusive
  • Free airport shuttle
  • Parking included
8.6 out of 10, Excellent, (361)
The price is AU$895
includes taxes & fees
23 Mar - 24 Mar
El Dorado Royale, Catamarán, Cenote & More Inclusive
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Playa Paraiso Golf Course - 7 min drive
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 8 min drive
  • Paradise Beach - 9 min drive
  • Puerto Morelos Town Square - 14 min drive
  • Maroma Beach - 15 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 31 min drive

Restaurants

  • ‪Cena Trattoria By el Faro - ‬10 min drive
  • ‪Huama - ‬11 min drive
  • ‪El Mar y Tierra - ‬8 min drive
  • ‪Limon y Sal - ‬10 min drive
  • ‪Don Miquel - ‬8 min drive

About this property

El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive

Luxury all-inclusive hotel near Playa Paraiso Golf Course
Located close to Nicklaus Design Golf Course and Paradise Beach, El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive provides a free return airport shuttle, 2 beach bars and a terrace. Treat yourself to aromatherapy, thalassotherapy or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Other perks at this hotel include:
  • 14 outdoor pools
  • Free self-parking and valet parking
  • Smoke-free property, a 24-hour front desk and a dock
  • Guest reviews speak highly of the helpful staff
Room features
All 203 rooms offer comforts, such as private indoor hot tubs and laptop-friendly workspaces, in addition to perks, such as air conditioning and free stocked minibars.
Other conveniences in all rooms include:
  • Jetted bath, hairdryers and shampoo
  • 30-inch Smart TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals, snacks and beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site

Food and drink

  • 2 bars/lounges
  • 2 beach bars
  • 4 restaurants
  • A coffee shop/cafe

Things to do

  • 14 outdoor pools
  • Full-service spa
  • Spa tub

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Outdoors

  • Dock
  • Garden
  • On a private beach
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • No lift
  • Tile flooring in public areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch smart TV with cable channels

Food and drink

  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

El Dorado Casitas Royale Karisma
El Dorado Casitas Royale Karisma All Inclusive Playa del Carmen
El Dorado Casitas Royale Karisma Playa del Carmen
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
El Dorado Casitas Royale Karisma Gourmet All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
El Dorado Casitas Royale Karisma Gourmet All Inclusive Hotel
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive Karisma
Hotel El Dorado Casitas Royale, Gourmet All Inclusive by Karisma
El Dorado Casitas Royale by Karisma Gourmet All Inclusive
El Dorado Casitas Royale by Karisma All Inclusive
El Dorado Casitas Royale Gourmet All Inclusive by Karisma

Frequently asked questions

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive have a pool?

Yes, this property has 14 outdoor pools.

How much does it cost to stay at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

As of 2 Mar 2025, prices found for a 1-night stay for 2 adults at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive on 30 Mar 2025 start from AU$1,161.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Checkout is at noon. Late checkout is available for a fee.

Does El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive?

Yes, the property is all-inclusive. All food and drinks are included.

Where is El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive located?

This Playa del Carmen hotel is on the beach, 3 mi (4.8 km) from Playa Paraiso Golf Course, and within 6 mi (10 km) of Nicklaus Design Golf Course and Paradise Beach. Dr. Alfredo Barrera Marin Botanical Garden and Sanctuary of Hope and Time Capsule are also within 6 mi (10 km).

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El Dorado Casitas Royale, Catamarán, Cenote & More Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 46 out of 81 reviews
Rating 8 - Good. 20 out of 81 reviews
Rating 6 - Okay. 4 out of 81 reviews
Rating 4 - Poor. 5 out of 81 reviews
Rating 2 - Terrible. 6 out of 81 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

We just returned home today and already planning our next visit. So impressed with this resort. We couldn't have enjoyed our stay more.
Stayed 7 nights in Feb 2025

10/10 Excellent

Michael

Nice place
Stayed 5 nights in Feb 2025

10/10 Excellent

Gemmina

Everything is perfect! Best vacation ever.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dante

The staff at El Dorado is amazing, everyone is friendly and attentive. Really enjoyed the 3 pools, main one at El Dorado was lively, lots of activities. 2nd was at the casitas was relaxing, more quiet without the loudness & the one at generations was beautiful & huge. More like a Vegas resort. Would definitely go back to this resort.
Stayed 4 nights in Feb 2025

10/10 Excellent

James

Beautiful place with very nice staff.
Stayed 7 nights in Dec 2024

10/10 Excellent

Ibrahim

Beautiful 5 star resort with great variety of food
Stayed 7 nights in Dec 2024

10/10 Excellent

Rebecca

Beautiful and great food!
Stayed 5 nights in Nov 2024

8/10 Good

Brendan

Great Service
Stayed 7 nights in Jan 2025

10/10 Excellent

Caitlin

Overall we had a great stay. There were a few things that could be improved. Our room was not cleaned daily and on our first day the toilet was clogged which took 3hrs for resolution. The staff is incredible and our casita bartender, Benjamin, was great. The food was great with the exception of D’italia Villas. We had a nice stay with great weather.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lindsey

Very amazing stay. I do recommend the casitas if you go here it was just amazing!
Stayed 5 nights in Nov 2024

8/10 Good

Nora

They didn’t have our pool suite available for 2 nights and they gave us a credit that we had tonise at their property. Verily inconvenient. The staff was very nice and friendly.
Stayed 4 nights in Feb 2025

10/10 Excellent

PATRICIA

We had a wonderfully relaxing time. It was everything we hoped it would be. This was the first time in a long time we weren't ready to go home by the end of our stay. The staff was amazing. Especially our beach butler, Alberto. We are already planning our return next year!
Stayed 5 nights in Dec 2024

8/10 Good

amy

Beautiful resort and we loved our stay. A few observations....just being nit-picky....need to iron out the room service - didn't get our order a few different times, Hard to get coffee and not many quick food options. No ice cream available.
Stayed 6 nights in Jan 2025

10/10 Excellent

Victoria

Everything was amazing. The food, the service and property was amazing. So many things to love, we will be back!
Stayed 7 nights in Oct 2024

10/10 Excellent

Caleb

Very nice service
Stayed 5 nights in Nov 2024

10/10 Excellent

Bethani

This was mine and my husband’s first trip to Cancun and this resort was phenomenal. We stayed in a swim up private pool honeymoon suite and it couldn’t have been more prefect. The outdoor shower sounded gimmicky to me at first but that is something everyone should experience at least once! The candlelit dinner on the beach is very romantic and I highly recommend booking it. I don’t feel like going into detail about how great everything was, but it really was top tier! There’s also a few excursions you can book for no extra cost because they are part of the “more inclusive” thing that Lomas has started but we were enjoying the resort and relaxing so much that we just decided not to do any.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brian

We enjoyed staying in the Casitas as it was more quiet and laid back but still easy to get to the restaurants and events happening in Royale and Generations. The staff was very kind and accommodating and made our first trip to Mexico an overall great experience. One thing to note about the property is there is not really an option to lay on the beach or swim in the ocean as it is rocky but we were shuttled to maroma beach which was beautiful.
Stayed 4 nights in Oct 2024

10/10 Excellent

makyla

This place was such an amazing vibe. The staff did so amazing at helping us, and takinf care of any of our concerns.
Stayed 8 nights in Sep 2024

10/10 Excellent

Matthew

Easily the best customer service we’ve experienced to date. The amenities were fantastic, we enjoyed the More Inclusive offerings, and the food at nearly every restaurant was spectacular. By the end of our stay, we were planning when we could come back.
Stayed 7 nights in Sep 2024

10/10 Excellent

Maria

Service by the employees was excellent
Stayed 3 nights in Aug 2024

10/10 Excellent

Cass

Clean and comfortable spot, quiet, friendly and helpful staff. Not so keen on the app for dinner reservations, didn’t work twice. Would have been nice to be able to just make reservations with concierge.
Stayed 2 nights in Nov 2024

10/10 Excellent

Eustorjio

First trip out and it everyone was overly nice and happy to help. The area was amazing
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachael

The property is absolutely beautiful
Stayed 4 nights in Jul 2024

8/10 Good

Charles

We had a very good stay at the Casitas. The food was very good quality for an all inclusive. The staff were all excellent. I would have given an excellent rating but we had some room issues. The roof leaked during a rainstorm. Also we had only lukewarm water in the shower. The shower was reported early but never a resolution. Otherwise, a great stay. The More Inclusive had some nice perks like a catamaran snorkeling tour, a water park.
Stayed 5 nights in Nov 2024

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Staff & service
We had a horrible experience in the spa which cost $400 USD and when brought to staff’s attention we were dismissed and told they would pass info along which they did not! We asked 4 different levels of staff for water and did NOT receive any. We had called the phone number for the shuttle arrangements before leaving Canada and did not receive the email with a code they said they would send so 45 min was wasted upon arrival at the airport. 2019 we loved this resort which is why we chose to go back but food and staff was definitely not up to par! Checkout process is horrible and spread over 2 days.
Stayed 7 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Comfortable Beds
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0