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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
Adults-only beachfront hotel with 4 outdoor pools

Photo gallery for El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Private beach, white sand, snorkelling, 2 beach bars
HONEYMOON SUITE
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 outdoor pools

Popular amenities

The current price is AU$629
includes taxes & fees
18 Aug - 19 Aug

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Room options

View all photos for MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

MI HOTELITO BEACHFRONT SUITE

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Cable/satellite channels
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for HONEYMOON SUITE

HONEYMOON SUITE

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Cable/satellite channels
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for PRIVATE POOL SUITE

PRIVATE POOL SUITE

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Private pool
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for SWIM UP SUITE

SWIM UP SUITE

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Cable/satellite channels
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for JUNIOR SUITE

JUNIOR SUITE

JUNIOR SUITE

9.8 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hairdryer
Cable/satellite channels
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 11 min drive - 9.2 km
  • Tres Rios Ecopark - 13 min drive - 8.1 km
  • El Camaleón Mayakoba Golf Course - 13 min drive - 10.6 km
  • Paradise Beach - 13 min drive - 9.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 42 min drive

Restaurants

  • ‪Alberca - Pool - Bar - ‬16 min drive
  • ‪Pajarito - ‬11 min drive
  • ‪Chaya - ‬14 min drive
  • ‪Bella Vista buffet restaurant - ‬16 min drive
  • ‪El Mirador Lobby Bar - ‬16 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Luxury all-inclusive hotel near Tres Rios Ecopark
Located close to El Camaleón Mayakoba Golf Course and Gran Coyote Golf, El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only provides free cooked-to-order breakfast, a free return airport shuttle and 2 beach bars. This hotel is a great place to bask in the sun with a private beach, kayaking and snorkelling. Indulge in a manicure/pedicure, hydrotherapy and a body treatment at Náay Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Italian cuisine. Free in-room WiFi is available to all guests, along with a terrace and a firepit.
You'll also find perks such as:
  • 4 outdoor pools
  • Free valet parking
  • Express check-out, concierge services and smoke-free property
  • A 24-hour front desk, outdoor furniture and laundry services
  • Guest reviews say great things about the helpful staff
Room features
All 149 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free stocked minibars and free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 40-inch Smart TVs with cable channels and DVD players
  • Balconies or patios, wardrobes/cupboards and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free secured, uncovered valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 4 bars/lounges
  • 4 restaurants

Restaurants on site

  • 24 SWIM-UP BAR
  • CARIBBEAN GRILL
  • LIMA LIMÓN
  • MIO CUCCINA ITALIANA
  • PAPITOS GOURMET BEACH

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Snorkelling

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Firepit
  • Garden
  • On a private beach
  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch smart TV with cable/satellite channels
  • DVD player

Food and drink

  • Free stocked minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have a pool?

Yes, this property has 4 outdoor pools.

How much does it cost to stay at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

As of 2 Aug 2025, prices found for a 1-night stay for 2 adults at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only on 18 Aug 2025 start from AU$628.64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Valet parking is free at this property.

What time is check-in at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Check-in start time: 2:30 PM; check-in end time: 3:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Are there all-inclusive benefits at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, the property is all-inclusive. All food and drinks are included, and activities include rowing/canoeing, volleyball and more.

Where is El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only located?

Nestled on the beach, this Maroma hotel is within 9 mi (15 km) of Tres Rios Ecopark, El Camaleón Mayakoba Golf Course and Gran Coyote Golf. Mamitas Beach and Quinta Avenida are also within 12 mi (20 km).

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El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 122 out of 152 reviews
Rating 8 - Good. 23 out of 152 reviews
Rating 6 - Okay. 4 out of 152 reviews
Rating 4 - Poor. 3 out of 152 reviews
Rating 2 - Terrible. 0 out of 152 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Steffen Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, beach is mainly clean
Stayed 4 nights in Jul 2025

10/10 Excellent

Mitchelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went with my husband would recommend and will be back the staff was so polite and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Loved the staff and how accommodating they were. The location was beautiful as well.
Stayed 6 nights in Jul 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful relaxing and so accomodating
Stayed 5 nights in Jun 2025

10/10 Excellent

Eric Todd

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful and well maintained. All staffed was fantastic!
Stayed 3 nights in May 2025

10/10 Excellent

Kenneth

Liked: Amenities, property conditions & facilities
Loved all
Stayed 4 nights in Jul 2025

10/10 Excellent

Klarisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, food, and resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Everyone is nice. Staff is amazing
Stayed 1 night in Jun 2025

8/10 Good

Giovanni

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Especially the service from everyone. The food was good! Me being a water drinker, I couldn’t find natural spring water and that’s why I give it 4 stars.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was wonderful for our vacation. The staff were very nice and friendly. They treated us with so much care. They made us feel at home.
Stayed 3 nights in Jun 2025

10/10 Excellent

becky

Liked: Cleanliness
Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.
Stayed 7 nights in Jun 2025

8/10 Good

Johana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful beach and property.
Stayed 4 nights in Apr 2025

10/10 Excellent

Wendy

Liked: Cleanliness, amenities
Loved the property and the food was excellent!
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent! Food and drinks were great! We loved out private pool and the inclusive catamaran/snorkel trip. We also loved that we could swim with dolphins just a short walk from our room. 10 out of 10 for sure! Thank you! We will be back!
Stayed 6 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Maroma was everything we hoped for and so much more. It was beautiful, and peaceful, and offered so much. We wanted a place to relax, with an opportunity to explore safely and easily. The food options were amazing, and locally-sourced, and allergies were always taken into consideration.
Stayed 4 nights in Jun 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, clean property and top notch staff. They really take the time to do daily cleanings of everything whether it's the rooms, pools ,restaurants or grounds in general. Very quiet and peaceful resort. We will certainly come back.
Stayed 7 nights in May 2025

10/10 Excellent

Rocio Briseno

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful place to enjoy some time off. The staff help create a very relaxing environment very accommodating and welcoming. Amazing food, entertainment and the beach is the best in the area
Stayed 4 nights in Apr 2025

8/10 Good

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful beach, friendly staff, huge rooms, good food.
Stayed 7 nights in Feb 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful resort. nice pools and a lot of cute areas for photo ops or private walks. The food was only OK.
Stayed 5 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, great staff.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my time here. Will be coming back!
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent transportation included from airport. And great day excursions too.
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing week at this resort. It was a 10!!! We will absolutely return!
Stayed 7 nights in Apr 2025

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent all around
Stayed 7 nights in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
This is a beautiful resort and our first time here. The staff is fabulous. Their service and kindness are impeccable!!! I really don’t have any dislikes but I do think they could do better with the restaurants. The food is meh. The desserts are delish.
Stayed 5 nights in May 2025