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Fairmont Heritage Place Mayakoba

5.0 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Heritage Place Mayakoba

Flat-screen TV
Front of property
Premium bedding, free minibar items, in-room safe
Interior
Couples treatment room(s), sauna, steam room, body treatments

Reviews

10 out of 10

Exceptional

Popular amenities

  • Bar
  • On private beach
  • Pool
  • All-inclusive
  • Pet-friendly
  • Breakfast available
The price is AU$1,901
includes taxes & fees
8 Dec - 9 Dec

Room options

View all photos for Villa, 3 Bedrooms (Garden)

Combined shower/bathtub, designer toiletries, hair dryer, dressing gowns

Villa, 3 Bedrooms (Garden)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
  • 287 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 3 Bedrooms (Penthouse)

Combined shower/bathtub, designer toiletries, hair dryer, dressing gowns

Villa, 3 Bedrooms (Penthouse)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 4 Bedrooms (Penthouse)

Premium bedding, free minibar items, in-room safe

Villa, 4 Bedrooms (Penthouse)

Highlights

Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
  • 585 sq m
  • Sleeps 10
  • 3 King Beds and 2 Single Beds

View all photos for Villa, 3 Bedrooms (Middle floor)

Combined shower/bathtub, designer toiletries, hair dryer, dressing gowns

Villa, 3 Bedrooms (Middle floor)

Highlights

Garden
Patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
  • 428 sq m
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

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includes taxes & fees
20 Dec - 21 Dec
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About the area

Map
Carretera Federal Cun Playa, Km 298, Mayakoba, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 9 min walk - 0.8 km
  • Tres Rios Ecopark - 9 min drive - 5.0 km
  • Quinta Avenida - 12 min drive - 9.7 km
  • Maroma Beach - 12 min drive - 8.9 km
  • Playa del Carmen Main Beach - 15 min drive - 9.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 48 min drive

Restaurants

  • ‪Cafe Antoinette - ‬4 min drive
  • ‪Buffet Riviera - ‬9 min drive
  • ‪La Copa - ‬9 min drive
  • ‪Coco Café - ‬9 min drive
  • ‪Las Brisas Restaurant & Lounge Bar - ‬2 min walk

About this property

Fairmont Heritage Place Mayakoba

Luxury eco-certified resort near Tres Rios Ecopark
Located close to Mamitas Beach and Playa del Carmen Main Beach, Fairmont Heritage Place Mayakoba provides a golf course, a beach bar and a corner/local shop. With a private beach, free beach cabanas and beach massages, this resort is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a detox wrap and a hot stone massage at Fairmont Spa, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature Mexican cuisine and more. The health club offers fitness classes and yoga classes; other things to do include snorkelling, windsurfing and hiking/biking. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with pool umbrellas
  • Free self-parking
  • Full breakfast (surcharge), free bike hire and 4 outdoor tennis courts
  • A free beach club on-site, an electric car charging station and supervised childcare (surcharge)
Room features
All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Highchairs, baby baths and children's slippers
  • Hypo-allergenic bedding and free cots/infant beds
  • Designer toiletries, shower/bath combinations and hairdryers
  • Wardrobes/cupboards, patios and separate sitting areas

All-inclusive details

All-inclusive room rates at Fairmont Heritage Place Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 15 to 30 per person
  • 3 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Café Maya
  • Ki beach Bar Korean BBQ
  • La Cantina
  • La Laguna
  • Tauro Steakhouse

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Highchair
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 11 buildings
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Free minibar (limited items)
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 31.76 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 35 per person, per night
  • Resort fee: USD 35 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Pet fee: USD 31.76 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairmont Heritage Mayakoba
Fairmont Heritage Place Mayakoba Resort
Fairmont Heritage Place Mayakoba Playa del Carmen
Fairmont Heritage Place Mayakoba Resort Playa del Carmen

Frequently asked questions

Does Fairmont Heritage Place Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Fairmont Heritage Place Mayakoba?

As of 3 Dec 2024, prices found for a 1-night stay for 2 adults at Fairmont Heritage Place Mayakoba on 8 Dec 2024 start from AU$1,684.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Heritage Place Mayakoba pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 31.76 per pet, per day. Service animals are exempt from fees.

How much is parking at Fairmont Heritage Place Mayakoba?

Self-parking is free at this property.

What time is check-in at Fairmont Heritage Place Mayakoba?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Fairmont Heritage Place Mayakoba?

Checkout is at noon.

Are there all-inclusive benefits at Fairmont Heritage Place Mayakoba?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Heritage Place Mayakoba located?

Nestled on the beach, this Playa del Carmen resort is within 6 mi (10 km) of Tres Rios Ecopark, Maroma Beach and Playa del Carmen Main Beach. Mamitas Beach and Quinta Avenida are also within 6 mi (10 km).

Fairmont Heritage Place Mayakoba Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 12 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional property!!! Very special and such a wonderful experience!!! highly recommend this property!!! we will be back!!! 5 stars!!! the Service and Staff were all exceptional and the dining was wonderful!
Stayed 6 nights in Aug 2024

10/10 Excellent

Ardie, Whistler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and spacious villas. We can’t wait to go back.
Stayed 5 nights in Jun 2024

10/10 Excellent

Nathalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic property. Loved the many dining options. The beach pool was gorgeous. The sheer amount of pools made it difficult to swim in all of them during our stay. The room service and in room dining were amazing. The outstanding butler service and our Villa made our stay so comfortable and easy. Two tiny things that could use some improvement: 1. Very little to do for kids under 5. No toy or book store and the kids club is limited for those ages too. 2. The service in the restaurant by the beach was incredibly slow. Including drink service by the pool. Also the big pool by La Laguna was often not tended to and trash or towels laid around for hours in the late afternoon. Otherwise we loved our stay and would come again and would recommend it to friends and families with no hesitation.
Stayed 6 nights in Jun 2024

10/10 Excellent

Anjalee

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. Everything is impeccably maintained and the staff are all beyond kind. We visited with our toddler daughter and it was very easy to get around, enjoy all the pools, and most places allowed kids to eat free. Would definitely come back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Monica

Stayed 3 nights in Mar 2024

10/10 Excellent

Marvin

Stayed 4 nights in Aug 2023

10/10 Excellent

Yasmeen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place we had fantastic time we were in 4 bedroom pent house it had everything you need for big family vacation
Stayed 5 nights in Mar 2023

10/10 Excellent

Carrie, Chicago

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, 3 bed villa with pool, butler Fernanda made sure we had wonderful dinner reservations, beach club and our Lucky boy (small maltipoo) was welcome everywhere, pool, beach and fine dining. Great spa
Stayed 3 nights in Feb 2023

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Fairmont Mayakoba hotel more than 10 times. This was our first visit to Heritage place. Absolutely everything about the property was amazing. Having 3 bedrooms each with ensuites was a total bonus for our extended family. There are 2 beautiful pool areas that you essentially have to yourself. Being separate from the main hotel but still enjoying all of the hotel amenities was like having the best of both worlds. Our incredible butler, Alejandro, was always available and could not have been more helpful. We already have our next visit planned and can't wait to return
Stayed 6 nights in Feb 2022

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Fairmont Mayakoba was nothing short of exceptional. From the pre-arrival planning (with our rockstar butler FERNANDA) to our arrival, everything was perfect. The team (now family) at Fairmont Mayakoba helped us with anything we needed (medicine when our little was under the weather, to sundry items that we didn't have and needed). The suite was perfectly appointed and every detail tended to. Our housekeeping and turndown teams were exceptional as well. We just got back and are already planning our return! We miss you already Fairmont and we will be back! The Connolly Clan (YouTube)
Stayed 7 nights in May 2022

8/10 Good

Juan Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precios elevados para el servicio otorgado
Muy buenas instalaciones El personal amable. La observación es que el personal necesita más atención a cliente. Alimentos en general bien. Los precios son elevados para la relación calidad/servicio
Stayed 5 nights in Mar 2021