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Hotel Coco Rio by Hospitality Wellbeing

3.0 star property
Hotel with free breakfast, steps from Quinta Avenida

Photo gallery for Hotel Coco Rio by Hospitality Wellbeing

Executive Room, 2 Double Beds
Front of property
Fountain
Interior
Hallway

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Private bathroom
Hairdryer
  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Highlights

Patio
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Ceiling fan
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Renovated in 2015
Ceiling fan
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 5 min walk - 0.4 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪La Vaca Gaucha - ‬1 min walk

About this property

Hotel Coco Rio by Hospitality Wellbeing

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Mamitas Beach, Hotel Coco Rio by Hospitality Wellbeing provides free continental breakfast, a garden and a library. Stay connected with free in-room WiFi.
Other perks include:
  • Bike hire, airport pick-up service (surcharge) and tour/ticket information
  • Concierge services, a 24-hour front desk and beach towels
  • Smoke-free property, a front desk safe and luggage storage
Room features
All guest rooms at Hotel Coco Rio by Hospitality Wellbeing include thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Art supplies and free infant beds
  • Bathrooms with hairdryers
  • 32-inch LCD TVs with cable channels
  • Patios, fridges and ceiling fans

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 10:00 AM to 10:00 PM (USD 20 per day)
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Library

Family friendly

  • Art supplies
  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 31.00 per person (one way)
  • Nearby parking fee: USD 20 per day (16 ft away; open 10:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts

Property is also known as

Coco Rio
Coco Rio Hotel
Coco Rio Playa del Carmen
Hotel Coco Rio
Hotel Coco Rio Playa del Carmen

Frequently asked questions

Is Hotel Coco Rio by Hospitality Wellbeing pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Coco Rio by Hospitality Wellbeing?

Check-in start time: 3:00 PM; check-in end time: 10:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Coco Rio by Hospitality Wellbeing?

Checkout is at noon.

Does Hotel Coco Rio by Hospitality Wellbeing provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 31.00 per person applies.

Where is Hotel Coco Rio by Hospitality Wellbeing located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Mamitas Beach. Playacar Beach and Playa del Carmen Maritime Terminal are also within 1 mile (2 km).

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Hotel Coco Rio by Hospitality Wellbeing Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 259 reviews
Rating 8 - Good. 108 out of 259 reviews
Rating 6 - Okay. 32 out of 259 reviews
Rating 4 - Poor. 7 out of 259 reviews
Rating 2 - Terrible. 4 out of 259 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mirza

Liked: Cleanliness, property conditions & facilities, communication
Very good hotel ,recommend
Stayed 1 night in Jul 2023

10/10 Excellent

Holli

Liked: Cleanliness, room comfort, communication
The property is adorable! Clean room, excellent location, gigantic beautiful shower, so many restaurant options nearby
Stayed 1 night in Jun 2022

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent choice! Best location, great price, great service, good breakfast, love it!
Stayed 2 nights in Dec 2022

10/10 Excellent

sarinee

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location.Central of night life street. Nice and helpful staff. I recommend this hotel.
Stayed 4 nights in Jun 2023

8/10 Good

Tedla Ababu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Cancun in general is the safest place to visit and Hotel Coco Rio is not different. You've got nice stuff and amenities.
Stayed 3 nights in Dec 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to everything without the loud music at night
Stayed 3 nights in Jan 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Nice stay but loud street

Nice place to stay, however beware if you get assigned a street facing room. Music from the restaurants outside the hotel is very loud and goes on till late night.
Stayed 2 nights in Dec 2022

8/10 Good

Tedla Ababu

Liked: Amenities, communication
I like many things about this hotel but I almost forgot to pickup the cash they said they had to hold at the reception until checkout.

6/10 Okay

Chang, Surrey

Liked: Cleanliness, staff & service, amenities
There’s no hot water
Stayed 1 night in May 2022

6/10 Okay

Darren

Disliked: Communication
Empty hotel, but I was put on the top floor. Asked about changing to the bottom floor, but told they were all dirty. Clean room. Decent bed...but NO hot water in the morning. Tried to explain it to Jesus, but he just kept repeating himself that he could do nothing about it and they never had issue before. No worries Jesus. I was leaving...only letting you know for future reference!
Stayed 1 night in Jul 2023

10/10 Excellent

Arturo

Liked: Cleanliness

De bueno a regular, pero buena opción...

Buen servicio, falta un poco de atención a los detalles, por ejemplo tener jabon y shampoo disponible. Atencion muy amable pero falta anticiparse a los pedimentos de los huespedes, sin embargo considero que es una buena opción por su relacion costo beneficio...
Stayed 2 nights in Jul 2023

10/10 Excellent

Perla

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stayed 5 nights in Jun 2023

10/10 Excellent

Cesar

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Jun 2023

10/10 Excellent

Jose del Carmen Hernandez

Stayed 4 nights in May 2023

10/10 Excellent

morales azuela juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
.
Stayed 1 night in May 2023

10/10 Excellent

Christian

Liked: Cleanliness
El lugar es muy bonito y céntrico y el desayuno es muy rico 😋
Stayed 2 nights in Mar 2023

10/10 Excellent

juan miguel

Liked: Cleanliness, room comfort, communication

Excelente lugar para descansar y cerca de todo

Excelente servicio por parte de Jessica del front desk y del personal de limpieza. El hotel a pesar de estar Justo en la zona de la quinta avenida es muy tranquilo, esto es una ventaja porque todo queda cerca. Las habitaciones son amplias y el precio muy económico. Cuentan con mini refrigerador
Stayed 2 nights in Feb 2023

4/10 Poor

Eduardo

Liked: Cleanliness, communication
Disliked: Amenities
Stayed 1 night in Feb 2023

8/10 Good

Shofali

Stayed 1 night in Nov 2022

10/10 Excellent

Martha

Liked: Cleanliness, amenities, property conditions & facilities, communication
El hotel está bien ubicado. La habitación cómoda. La decoración luce bonita de noche. Nos atendieron muy amablemente en recepción a pesar de que la reserva de Expedía había entrado ya como última del día. Gracias, fue linda estancia. Si llevan auto, tomen en cuenta que la zona de calle tiene pago de parquímetros de 10 Am a 10 Pm.
Stayed 1 night in Sep 2022

8/10 Good

Alejandra Meza

Liked: Cleanliness, communication
Muy buena ubicación, la habitacion es sencilla para pasar la noche, el lugar es un poco viejo pero limpio.
Stayed 3 nights in Sep 2022

10/10 Excellent

ROGELIO

Liked: Cleanliness, room comfort, communication
La ubicacion es muy buena aunque batalle un poco para dar con el, pero solo la primera vez.
Stayed 3 nights in Sep 2022

10/10 Excellent

MDIS. Eliezer Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
La habitación ejecutiva es ideal, se las recomiendo
Stayed 1 night in Aug 2022

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities, communication
El wifi es malo, por lo demás la pasé muy a gusto, siempre limpio, bonita decoración, está muy bien ubicado, camas cómodas, el baño bien y sin olores, vi poco al personal pero siempre con buena actitud, disfrute mi estancia.
Stayed 6 nights in Jun 2022

10/10 Excellent

karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, céntrica, tranquila, trato amigable
Stayed 4 nights in May 2022