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Occidental at Xcaret Destination - All Inclusive

4.0 star property
On private beach with 7 outdoor pools, near Xcaret Eco Theme Park
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental at Xcaret Destination - All Inclusive

Aerial view
Interior entrance
Exterior
Exterior
Poolside bar
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • On private beach
  • All-inclusive
  • Bar
  • Breakfast included
  • Room service
  • Pool
The price is AU$543
includes taxes & fees
12 Jan - 13 Jan 2025

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge, Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Down duvet
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Down duvet
  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Junior Suite (Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Ceiling fan
Sofa bed - single
Premium bedding
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level Unlimited Xcaret Xperience - Basic Entrance)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Down duvet
  • 90 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Royal Suite (Level)

1 bedroom, premium bedding, down duvets, free minibar

Royal Suite (Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 90 sq m
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Luxury Room (Royal Level)

1 bedroom, premium bedding, down duvets, free minibar

Luxury Room (Royal Level)

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor hot tub
Air conditioning
Free cots/infant beds
  • 40 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite

1 bedroom, premium bedding, down duvets, free minibar

Junior Studio Suite

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Down duvet
  • 47 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Down duvet
  • 32 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Room (Concierge)

1 bedroom, premium bedding, down duvets, free minibar

Deluxe Room (Concierge)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Down duvet
Ceiling fan
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Unlimited Xplor Xperience - Basic Entrance

View from room

Deluxe Unlimited Xplor Xperience - Basic Entrance

Highlights

Balcony
Air conditioning
Free cots/infant beds
Free minibar items
LED TV
Blackout curtains
Ceiling fan
Down duvet
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
Water park

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Pool
Breakfast included
All-inclusive
Spa
8.8 out of 10, Excellent, (1270)
The price is AU$1,467
includes taxes & fees
19 Jan - 20 Jan 2025
Hotel Xcaret Mexico - All Parks / All Fun Inclusive
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About the area

Map
Carretera Federal 307, KM 282, Chetumal a Puerto Juarez, Xcaret, Playa del Carmen, QROO, 77710

What's nearby

  • Xcaret Eco Theme Park - 16 min walk
  • Xplor Theme Park - 4 min drive
  • Ferry to Cozumel - 9 min drive
  • Playa del Carmen Maritime Terminal - 12 min drive
  • Playacar Golf Club - 13 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 54 min drive

Restaurants

  • ‪Occidental Vacation Club First Club Lounge at Grand Xcaret - ‬10 min walk
  • ‪Festival Grand Buffet - ‬9 min drive
  • ‪Cafeteca - ‬7 min drive
  • ‪The Buffete - ‬11 min walk
  • ‪El Mercado de San Juan - ‬7 min drive

About this property

Occidental at Xcaret Destination - All Inclusive

Upscale all-inclusive property near Xcaret Eco Theme Park
Located close to Xplor Theme Park and Playacar Golf Club, Occidental at Xcaret Destination - All Inclusive provides a free breakfast buffet, a corner/local shop and a shopping centre on-site. With a private beach, beach massages and beach volleyball, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna, and indulge in a massage, a facial or a body scrub. Be sure to enjoy a meal at any of the 11 on-site restaurants, which feature seafood and more. Enjoy the gym, as well as activities, such as snorkelling, archery and volleyball. Stay connected with free WiFi in public areas, and guests can find other amenities, such as mini golf and a coffee shop/cafe.
Other perks at this property include:
  • 7 outdoor pools with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • 2 outdoor tennis courts, babysitting (surcharge) and luggage storage
  • A billiards/pool table, a lift and concierge services
  • Guest reviews give top marks for the family-friendly amenities, beach locale and pool
Room features
All 765 rooms boast comforts, such as 24-hour room service and premium bedding, as well as perks, such as air conditioning and free stocked minibars. Guest reviews highly rate the cleanliness rooms at the property.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and free toiletries
  • 37-inch LED TVs with cable channels
  • Wardrobes/cupboards, balconies and free infant beds

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and beverages included
In-room minibar (all beverages included)
Limited gourmet or à la carte dining

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 11 bars/lounges
  • 11 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • D Oriental
  • El Pescador
  • La Hacienda
  • Los Olivos
  • Steak House

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Air hockey
  • Arcade/game room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Evening entertainment
  • Free children's club
  • Gym
  • Mini golf
  • Playground
  • Sauna
  • Shopping centre
  • Snorkelling

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre

Outdoors

  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 37-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.60 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a security system and outdoor lighting

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Occidental All Inclusive
Occidental Grand Xcaret
Occidental Xcaret Destination All Inclusive Playa del Carmen
Occidental Xcaret Grand
Xcaret Grand Occidental
Occidental Xcaret Destination Playa del Carmen
Occidental Grand Resort All Inclusive
Occidental Xcaret Destination All Inclusive

Frequently asked questions

Does Occidental at Xcaret Destination - All Inclusive have a pool?

Yes, this property has 7 outdoor pools.

How much does it cost to stay at Occidental at Xcaret Destination - All Inclusive?

As of 21 Dec 2024, prices found for a 1-night stay for 2 adults at Occidental at Xcaret Destination - All Inclusive on 12 Jan 2025 start from AU$540.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Occidental at Xcaret Destination - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Occidental at Xcaret Destination - All Inclusive?

Self-parking is free at this property.

What time is check-in at Occidental at Xcaret Destination - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Occidental at Xcaret Destination - All Inclusive?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Occidental at Xcaret Destination - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include mini golf, tennis, volleyball and more.

Where is Occidental at Xcaret Destination - All Inclusive located?

Nestled on the beach, this Playa del Carmen property is within 1 mi (2 km) of Xcaret Eco Theme Park and Xplor Theme Park. Quinta Avenida and Playa del Carmen Maritime Terminal are also within 6 mi (10 km).

Reviews

8.2

Very good

Rating 10 - Excellent. 1912 out of 3872 reviews" "
Rating 8 - Good. 909 out of 3872 reviews" "
Rating 6 - Okay. 528 out of 3872 reviews" "
Rating 4 - Poor. 284 out of 3872 reviews" "
Rating 2 - Terrible. 239 out of 3872 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Guillermo

Stayed 6 nights in Dec 2024

10/10 Excellent

Karina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the entire place ! It was such an amazing experience! We will go back for sure!
Stayed 3 nights in Dec 2024

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you.
Stayed 7 nights in Dec 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
This would have been the vacation of a lifetime if the food choices were not so terrible. The grounds are beautiful, the resort rooms are gorgeous, but the food is terrible. It was a constant theme with any of the other visitors we chatted with.
Stayed 6 nights in Dec 2024

2/10 Terrible

Rosa Liliana

Stayed 9 nights in Nov 2024

4/10 Poor

Andrea

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
None
Stayed 5 nights in Dec 2024

4/10 Poor

Ma.Fernanda

Travelled with partner
The unique was the place, is amazing. The bad was the service, was awful and the food wasn’t tasty
Stayed 4 nights in Dec 2024

8/10 Good

Efrain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property but not the best
Stayed 7 nights in Dec 2024

10/10 Excellent

Seth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You get the full jungle experience! There were so many animals on property and they have there own ruins too!
Stayed 7 nights in Dec 2024

10/10 Excellent

MOISES JAVIER, south gate

Stayed 7 nights in Nov 2024

10/10 Excellent

Young

Stayed 6 nights in Nov 2024

10/10 Excellent

Richard Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Brad

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Having the natural ocean swimming pools was great! And all the wild life and walking trails around the resort
Stayed 10 nights in Dec 2024

10/10 Excellent

CESAR Ocon

Stayed 4 nights in Nov 2024

4/10 Poor

Andrew Joseph

Travelled with family
Disliked: Staff & service, property conditions & facilities
The check-in process was horrible. I reserved a King Suite and was told i could check in at 3pm. I went to the counter at 2:50, they said it'll be another 30 minutes. Went back at 3:30pm, they said it'll be another 30 minutes. Went back at 4:15pm and the room was still not ready. Once the room was ready after 4:30 it was a double bed suite. Furniture looks really old and had a lot of stains. Water started to drip from the ceiling fan at 10pm at night. I didn't get situated in a new room until 2am. Front desk did not care or do anything to make it right on either occasions. They simply do not care. You definitely get what you paid for.
Stayed 5 nights in Oct 2024

10/10 Excellent

Aaron

Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nature quiet exploratory property great. Monkeys on our balcony
Stayed 4 nights in Nov 2024

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! The staff and service was exceptional, very friendly and helpful! Our room was clean and comfortable. Enjoyed all the food and drinks and the nightlife! We would definitely go back.
Stayed 8 nights in Nov 2024

8/10 Good

ursula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Occidental at Xcaret is a beautiful property with a wonderful, caring staff, and plenty to do and see. My one criticism is food quality in the specialty restaurants, which can be average to poor. You will likely find better options in the buffets. That being said, overall this is one of our favorite properties in the Riviera de Maya.
Stayed 5 nights in Dec 2024

8/10 Good

tina l, swanton

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Monkeys on balcony was pretty awesome to see. Saw them swinging in trees around pool. Loved that excaret was so close- 2 ways to enter from hotel grounds. FYI- one exit is right by the pool beach buffet if you want to leave park for lunch. Our building didn't have hot water for a couple days, we stuck it out-they offered to switch room for us. Ac was wonderful , food was normal for all inclusive,over it after 4 days. Specialty restaurants were good not consistent at oriental(but it was really good) seafood restaurant steak was awesome. Service here is some of the best we've had. Hector at adult pool was the best.
Stayed 7 nights in Dec 2024

2/10 Terrible

Encarnacion JR

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor food quality
Stayed 6 nights in Dec 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
We spent an amazing week in this hotel and would recommend it for sure. Cozy hotel, rooms, beach, a lot of good food.
Stayed 7 nights in Dec 2024

10/10 Excellent

Victor

Stayed 3 nights in Nov 2024

8/10 Good

CYNTHIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0