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Playa Palms Beach Hotel

4.0 star property
On private beach with outdoor pool, near Quinta Avenida
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Playa Palms Beach Hotel

View from property
View from property
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, laptop workspace, blackout curtains
Private beach, white sand, beach umbrellas, beach towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Kitchen
The price is AU$172
includes taxes & fees
17 Dec - 18 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
2 bedrooms
Premium bedding
  • 67.33 sq m
  • 2 bedrooms
  • 1 bathroom
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Studio, 1 Queen Bed, Garden View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
  • 44.58 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

Studio, Partial Ocean View

Studio, Partial Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
  • 50.66 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

Penthouse

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Ceiling fan
Blackout curtains
  • 61.76 sq m
  • Studio
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Apartment, 1 Bedroom, Partial Sea View | Private kitchen

Apartment, 1 Bedroom, Partial Sea View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
  • 62.71 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

Premium bedding, in-room safe, laptop workspace, blackout curtains

Ocean Front Studio

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Fridge
HDTV
Separate bedroom
Premium bedding
  • 48.83 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room Standard With Garden View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Garden View

  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room Standard With Partial Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Quadruple Room Standard With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Double Room Standard With Sea View

Premium bedding, in-room safe, laptop workspace, blackout curtains

Double Room Standard With Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed
Rooftop terrace

The Palm at Playa

Pool
Hot tub
All-inclusive
Parking included
8.0 out of 10, Very good, (1004)
The price is AU$122
includes taxes & fees
12 Dec - 13 Dec
The Palm at Playa
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About the area

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 4 min walk - 0.4 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 12 min walk - 1.0 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Aldea Corazón - ‬4 min walk
  • ‪Zenzi Beach Bar & Restaurant - ‬3 min walk
  • ‪Sonora Grill Prime - Playa del Carmen - ‬3 min walk
  • ‪Mamba - ‬3 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a furnished balcony and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city centre
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 7 for adults and from USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a security system

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of 11 Dec 2024, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on 17 Dec 2024 start from AU$172.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Checkout is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city centre, just steps away from Calle 12, Playa del Carmen Main Beach and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 791 out of 1503 reviews" "
Rating 8 - Good. 435 out of 1503 reviews" "
Rating 6 - Okay. 148 out of 1503 reviews" "
Rating 4 - Poor. 57 out of 1503 reviews" "
Rating 2 - Terrible. 72 out of 1503 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Swee Chong

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Juan José

Travelled with partner
Disliked: Cleanliness, amenities
I like the space and the privacy. The room wasnt clean, and smells a little stinky by the bathroom
Stayed 1 night in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed here for eight nights and we loved the view of the beach and the staff was very helpful and friendly!One of the days were spent indoors during a small tropical depression, which was a first time experience for us watching how rough the sea can get! Would definitely stay here again!
Stayed 8 nights in Nov 2024

6/10 Okay

soe

since this is resort town, noise is a part of the set. If you are looking for a quiet place to chill, perhaps this is not your place.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard, napa

Liked: Cleanliness, amenities, property conditions & facilities
I have been coming here for many, many years. The hotel and grounds are immaculate. Housekeeping is great! The staff is unfailingly polite and helpful; always ready with a smile and kindness. I recommend Playa Palms without hesitation.The beach is lovely, and always clean with umbrellas and palm trees for shade for the loungers and Adirondack chairs. Very quiet at night. Very peaceful. Juli the manager,and Freddy at the front desk are terrific! I was fortunate to be there for the owners 25th anniversary party, Wow! Wonderful! What a party. Another great stay at Playa Palms 💯♥️! Richard
Stayed 8 nights in Nov 2024

10/10 Excellent

Rashad

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

mario

Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
....
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Miranda

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We will definitely stay here again! All of the staff were friendly and helpful. Thank you so much for making us feel welcome.
Stayed 4 nights in Oct 2024

6/10 Okay

Roberto A

Stayed 4 nights in Aug 2024

10/10 Excellent

Steven, Pasadena

Liked: Cleanliness, amenities, property conditions & facilities
My girlfriend and I Loved this hotel, small, quiet, right on the beach n its secluded, we got the studio ocean front room 2nd floor the most beautiful view of playa del carmen room (214) to be exact.......THE ONLY THING i didnt like is our balcony can be accessed by anybody else thts staying in hotel....i rented that particular studio room for me because of the view from our balcony , ...some man came onto our balcony for over 10 mins taping the ocean from my balcony while me n my girlfriend were laying in bed just mins after we did mommy n daddy grown people stuff....i was upset, i didnt make a big deal about it.....the hotel needs to put up small fences with doors on them with room number on the fence to let people know that, that particular balcony is private and has people in the room.....
Stayed 1 night in Oct 2024

10/10 Excellent

pat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Carlos the concierge was awesome and handled all our tour bookings and ws very helpful with suggestions for dinning and and answersd all our questions without fail. The hotel had great air conditioning and everything worked as it should was good all around stay for us. Thanks Playa palms Pat
Stayed 13 nights in Sep 2024

10/10 Excellent

Bernardo

Liked: Cleanliness, amenities, property conditions & facilities
I could live there
Stayed 3 nights in Sep 2024

4/10 Poor

Michael

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Expected much better for the price
Stayed 6 nights in Sep 2024

2/10 Terrible

Kenneth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Around 11:30pm on the second night, we were woke up by a loud knocking on the door. I opened the door to someone shining a flashlight in my eyes demanding the IDs for my two adult children. Guy gets angry when I ask him why this can’t wait until morning. To this point, he hasn’t identified himself - it is Mexico, it is almost midnight, I just tell him no and shut the door. He kicks the door, then turns around and gets into a loud conversation with another guest across the way. My son and I pushed the breakfast table against the door and tried to get back to sleep. Fast forward to two days later, I finally get a reply from management telling me their security guard had been following protocol. Huh? It was a nice place right on the beach, close to most of the tourist shopping and restaurants. But really, who cares if you are staying at a place where management hires and excuses employees who act like that? After finding out the man worked at the hotel, it was truly strange to think, “Thank God the guy worked there”, because it felt like a Mexico horror story you see on the news from time to time. Shame on management.
Stayed 2 nights in Sep 2024

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Be prepared with Peso coins for the parking meter. The hotel should keep them to sale to you as it’s a huge inconvenience to have to go to the bank to get enough coins. It was a huge problem for me when I was there.
Stayed 2 nights in Sep 2024

6/10 Okay

Bryan

Liked: Cleanliness, property conditions & facilities
There is no parking on the property. You have to park on the street which is metered. You have to have coins to pay the meter. It does not take cards or paper money. Only coins. No one will give you coins but the bank. Therefore, the hotel should keep coins for you to buy so you can pay for parking.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gwen

Travelled with group
Liked: Cleanliness, room comfort
Would return
We stayed 2 nights and would definitely return. Property was beautiful, clean and quiet. The room was very comfortable, clean and decorated tastefully. Everything worked properly and we even cooked dinner one night in our kitchenette. Plenty of storage for all of our things to be put away. The pool is smaller but gorgeous and clean. The staff really want you to enjoy your stay and were available as needed to help. Stay here for the Mexico beach vibe, without the noise. Loved it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Brendi

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay at Playa Palms. Check in took minutes, rooms were clean and comfortable and the staff was helpful and friendly. The location is amazing. We walked to Walmart and bought a few essentials. It was a quick and easy walk, maybe 10 minutes. 5 Ave is a very quick walk but the hotel is very quiet and we were there over a weekend. There are boats tied up close to the beach, but you can still get in the water. The city works of Playa work very hard to keep the beach clean and clear of seaweed. I will be back!
Stayed 4 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Eyal

Liked: Cleanliness, room comfort
Great
Perfect location, close to everything, amazing beach
Stayed 4 nights in Aug 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness
Friendly staff. We liked the pool it was clean and well kept and decent size. Beach area is so so, hotel is right on the beach at least. Pricing was great. Hotel common spaces are small. Room size was adequate and comfortable.bed.
Stayed 1 night in Aug 2024

6/10 Okay

Brendy

Liked: Cleanliness
Disliked: Property conditions & facilities
i ask for beachfront, there a limit of access to the beach, to many boat parks infront of my room
Stayed 1 night in Aug 2024

10/10 Excellent

Valentina

Liked: Cleanliness, amenities, property conditions & facilities
Muy amables y muy vibes
Stayed 4 nights in Aug 2024