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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Outdoor pool
Exterior
Restaurant
Restaurant
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking available
  • Bar
  • Breakfast available
  • Room service
The current price is AU$272
includes taxes & fees
10 Apr - 11 Apr

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | Terrace/patio

Premium Penthouse, 2 Bedrooms

Highlights

Soundproofed
Individually decorated
Private pool
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
Sofa bed
  • 99 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
Separate bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence)

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
  • 90 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area

Suite, 1 Bedroom, Terrace (1 King Bed)

Highlights

Terrace
Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Separate bedroom
  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Residence with 1 King/2 Queen)

Premium bedding, minibar, in-room safe, individually decorated

Suite, City View (Residence with 1 King/2 Queen)

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Highlights

Soundproofed
Individually decorated
Private hot tub
Air conditioning
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 96 sq m
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

Highlights

Soundproofed
Individually decorated
Air conditioning
Fridge
Flat-screen TV
Premium bedding
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 8
  • 2 Single Sofa Beds, 1 King Bed and 2 Queen Beds

View all photos for Suite With Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Queen Beds

View all photos for Suite With Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Garden View

  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Partial Sea View

Living room

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 1 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 5 min walk - 0.5 km
  • Central Square - 7 min walk - 0.6 km
  • Mamitas Beach - 16 min walk - 1.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪Karen's Restaurant - ‬2 min walk
  • ‪Burger Playa - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Fives Rooftop - ‬1 min walk
  • ‪Tacos Gomez - ‬2 min walk

About this property

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Luxury hotel near Quinta Avenida
Located close to Central Square and Quinta Alegría Shopping Mall, The Fives Downtown Hotel & Residences, Curio Collection by Hilton provides a swim-up bar, a poolside bar and a corner/local shop. Indulge in a massage, a manicure/pedicure and a body wrap at Vassa Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with a swim-up bar
  • Cooked-to-order breakfast (surcharge), bike hire and valet parking (surcharge)
  • Smoke-free property, a front desk safe and multilingual staff
  • Tour/ticket information, a banquet hall and concierge services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 133 individually decorated rooms boast thoughtful touches such as premium bedding and laptop-compatible safes, as well as amenities such as free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 11 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.77 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 22 for adults and from USD 12 for children
  • Self-parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

Frequently asked questions

Does The Fives Downtown Hotel & Residences, Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at The Fives Downtown Hotel & Residences, Curio Collection by Hilton on 10 Apr 2025 start from AU$267.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Fives Downtown Hotel & Residences, Curio Collection by Hilton pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 75 per pet, per day.

How much is parking at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Self-parking is available for USD 19 per night. Valet parking is available for USD 19 per night. Limited spots are available.

What time is check-in at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Check-in start time: 3 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Fives Downtown Hotel & Residences, Curio Collection by Hilton?

Checkout is at noon. Late check-out is available for a fee.

Where is The Fives Downtown Hotel & Residences, Curio Collection by Hilton located?

Located in Downtown Playa del Carmen, this luxury hotel is within a 10-minute walk of Quinta Avenida, Central Square and Quinta Alegría Shopping Mall. Mamitas Beach and Xcaret Eco Theme Park are also within 6 mi (10 km).

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The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 371 out of 611 reviews
Rating 8 - Good. 141 out of 611 reviews
Rating 6 - Okay. 44 out of 611 reviews
Rating 4 - Poor. 25 out of 611 reviews
Rating 2 - Terrible. 30 out of 611 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

dennis

Good hotel great staff. We were there for the Super Bowl and they throw a great Super Bowl party. I can highly recommend this hotel
Stayed 6 nights in Feb 2025

6/10 Okay

Jose

Liked: Property conditions & facilities
Great location , walking distance to everything . Hotel needs a lot of work , very noisy street
Stayed 9 nights in Dec 2024

4/10 Poor

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs a refresh; the rooms have worn furnishings.
Stayed 1 night in Mar 2025

10/10 Excellent

Bradley

Great location near to 5th avenue and lots of great restaurants. Bathroom was a bit dirty upon arrival but otherwise clean. Neighbors below us were quite loud very-early in morning and poor sound absorption.
Stayed 5 nights in Feb 2025

10/10 Excellent

Colin

Great spot
Stayed 3 nights in Dec 2024

6/10 Okay

mitchell

Liked: Property conditions & facilities
Staff are still great. I've stayed many times and always enjoyed my time. Unfortunately, like all properties, this one is getting tired and there appears to be no effort to keep it up.
Stayed 7 nights in Jan 2025

10/10 Excellent

Charlie

Great non-resort choice for PDC. We’ll be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Michael A.

This was my first time staying at the Fives and it quickly became my favorite hotel in Cancun. Will definitely stay there on my next visit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

We had a good time. Perfect location to 5ta Ave, restaurants & close to ferry. Will definitely come back.
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Very good location
Stayed 4 nights in Sep 2024

10/10 Excellent

emilia

The best roof top in Playa del Carmen
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

This was a beautiful hotel close to the beach. Wonderful stay in PDC!
Stayed 1 night in Aug 2024

6/10 Okay

mark

Have stayed here 10 times in the last 3 years keeps getting not as good. Stupid rules at the pool that you have to pay for section we always used as guests. No hot water for 5 out of out seven days. No welcome beverage. Just slipping. Handle broken on closet door. Shower heat kept sliding down so you can’t be under the water. I fixed it with an elastic. Try somewhere else and this is coming from someone that loved this hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

Anna Camille

One of our favorite properties to stay at in Playa! You can’t go wrong - the best customer service I have ever had at a hotel!
Stayed 4 nights in Sep 2024

8/10 Good

Erick

Great place
Stayed 7 nights in Jul 2024

6/10 Okay

Nicholas

Liked: Amenities
Disliked: Staff & service
Getting towels and coffee was impossible. The toilet ran the whole trip. The windows are poor and it’s loud. The pool was constantly closed for private parties.
Stayed 5 nights in Dec 2024

8/10 Good

RAMON

Great downtown location. Close tonthe beach and Quinta Avenida.
Stayed 1 night in Aug 2024

10/10 Excellent

Myong

friendly staff and Great location for shops and restaurants are walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

RAMON

A great place in the center of downtown and steps away from Quinta Avenida. Very close to the ferry too.
Stayed 3 nights in Aug 2024

8/10 Good

mark

Elevators don’t work very well very slow.
Stayed 1 night in Jan 2025

6/10 Okay

Jonas

Were without internet almost 2 days. And we needed it to work.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mr Simon

We loved our stay....2 bedroom suite was perfect for our family of 5 with great pool on the rooftop. Great kitchenette was even better than we expected. Beach and centre of town being such a short walk was fantastic. Hotel staff were extremely helpful throughout our stay.
Stayed 8 nights in Aug 2024

10/10 Excellent

Fransisca Iris

Nice spot absolutely loved it
Stayed 5 nights in Jul 2024

10/10 Excellent

Elan Jannell

Perfect location the warmest staff definitely will be back
Stayed 3 nights in Apr 2024

10/10 Excellent

Armando

Really enjoyed the location of the hotel, 1 block away from 5a avenida and walking distance to the ferries.
Stayed 1 night in May 2024