Playacar Holidays from AU$1,000

Clean and did the trick. One issue with plumbing that I believe they were trying to resolve. Not bad though. Very spacious rooms.

We loved the customer service, the cleanliness of the rooms, and the breakfast. However, there are several issues that the hotel needs to address. The food at the buffet was not the best. I understand that we probably visited during the beginning of the slow season, and the kitchen staff was new. I believe they should receive proper training before handling guest orders. Another issue was with the front desk; they never had change available to give back, either in dollars or Mexican pesos, which was inconvenient. We have stayed at Solaris two times now, and honestly, this time was not the best. I would like to give five stars to the housekeeping team members and the servers in the restaurants for their excellent service.also 5 stars to Hermelina the lady that works by the pool making pizzas.. they were amazing.

The pool was so clean

I really liked how the property was so conveniently close to stores, restaurants and how well kept it is. The staff was beyond attentive and super nice. Overall, I really recommend this place!

Room was clean and very nice. Sorry comfortable bed. The staff is very friendly and helpful. Great customer service.