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Carlton Plaza Poços de Caldas

3.5 star property
Family-friendly Poços de Caldas hotel in Região Urbana Homogênea IX with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Plaza Poços de Caldas

Front of property
Lounge
Interior entrance
Hypo-allergenic bedding, minibar, blackout curtains, soundproofing
Outdoor pool, pool loungers
VIP Access

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Pool
    Pool
The price is AU$76
includes taxes & fees
8 Dec - 9 Dec

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room (Suite)

View from room

Room (Suite)

Highlights

Separate sitting area
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Minibar
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, minibar, blackout curtains, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

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About the area

Map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.3 km
  • Pedro Sanches Square - 5 min walk - 0.5 km
  • Macacos Fountain - 7 min walk - 0.6 km
  • SESC Pocos de Caldas Community Center - 7 min walk - 0.6 km
  • Walter World Theme Park - 7 min drive - 5.4 km

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Porcaria & Choperia - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Bigodera Chopp Bar - ‬5 min walk
  • ‪Seguso Loja e Wine Bar - ‬5 min walk

About this property

Carlton Plaza Poços de Caldas

Family-friendly hotel located in Região Urbana Homogênea IX
You can look forward to free full breakfast, a poolside bar and a playground at Carlton Plaza Poços de Caldas. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Regional cuisine. Free in-room WiFi is available to all guests, along with an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Self-parking (surcharge), a lift and free newspapers
  • Multilingual staff, a 24-hour front desk and a banquet hall
  • 1 meeting room, luggage storage and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 32-inch LCD TVs with cable channels
  • Wardrobes/cupboards and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • In-room roll-in shower
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Self-parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Parents or a legal guardian travelling with children under 18 years must present the child's birth certificate and an identity card with photo (for example, a passport) at check-in. For international travels to Brazil, if only one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In the event that the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Frequently asked questions

Does Carlton Plaza Poços de Caldas have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carlton Plaza Poços de Caldas?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Carlton Plaza Poços de Caldas on 8 Dec 2024 start from AU$75.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carlton Plaza Poços de Caldas pet-friendly?

No, pets are not allowed at this property.

How much is parking at Carlton Plaza Poços de Caldas?

Self-parking is available for BRL 40 per day.

What time is check-in at Carlton Plaza Poços de Caldas?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Carlton Plaza Poços de Caldas?

Checkout is at noon.

Where is Carlton Plaza Poços de Caldas located?

Located in Região Urbana Homogênea IX, this family-friendly Poços de Caldas hotel is steps away from Paco das Aguas Shopping Center, Thermas Antonio Carlos and Macacos Fountain. Calendario Floral Monument and Jose A Junqueira Park are also within 5 minutes.

Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 419 out of 733 reviews" "
Rating 8 - Good. 236 out of 733 reviews" "
Rating 6 - Okay. 51 out of 733 reviews" "
Rating 4 - Poor. 15 out of 733 reviews" "
Rating 2 - Terrible. 12 out of 733 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cleide

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024

6/10 Okay

Flavia

Travelled with family
Liked: Room comfort
Stayed 1 night in May 2024

2/10 Terrible

Luciana

Liked: Cleanliness
Disliked: Staff & service
Don’t like at all
Stayed 4 nights in Sep 2023

2/10 Terrible

Luciana

Stayed 9 nights in Sep 2023

6/10 Okay

alexandre, Stamford

Travelled with partner
Disliked: Cleanliness
Is a great area, but they never did renovations , is old appliances. Is not good clean bathrooms,or bedroom floor , they only change the towels and bad sheets is very clean . The staffs all very nice , but you have to pay to park every day , it’s not included on the hotel , is a expensive hotel but is not worth , they need to do it all the renovations to be fair . I’m very disappointed , compare to the others hotels is cheaper than them and they have better hotels.
Stayed 15 nights in Apr 2022

2/10 Terrible

Flavia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
The hotel was great. The staff very friendly and helpful. There was an excellent free breakfast, and the lunch and dinner buffet were very reasonably priced. The building is a little older, but very well maintained and very clean. Poços de Caldas is a quiet, lovely resort town in the mountains, that grew around the hot springs there.
Stayed 3 nights in Apr 2021

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ Hotel
Great location and friendly staff. Breakfast is really good as well.
Stayed 1 night in Nov 2020

8/10 Good

Paulo, Brasília-DF

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
As acomodações são boas e bem higienizadas. Bom café da manhã. Ao fazer o check-out me foi cobrado o valor do estacionamento, apesar de constar como uma facilidade do hotel, assim como café da manhã, Wi-Fi e outras que não me foram cobradas. Quando fiz a reserva a informação de cobrança do estacionamento não constava.
Stayed 1 night in Sep 2020

10/10 Excellent

Kirk, Florida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fairly modern and in the middle of the city. Large parking lot (free) across the street. Many restaurants and retail shopping within 2-3 blocks of the hotel. Parks are nearby too and a full service supermarket across the street. Staff at the front desk were very courteous. Rooms were large and offered good views of the mountains nearby. Shower was great. Free WiFi was fast too. Buffet breakfast in the morning (served from 07:00 to 10:00) had many choices and the staff would make omelettes or eggs for you. I would stay here again
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
the rooms are very poor, the air conditioner is just one unit in one room no nearly enough and very noisy. there are not any drawers to place our clothing, some of the chairs in the room were broken. The breakfast was very unappealing, not up to health codes. No ice on things that are supposed to be kept cold, no cover or protection over the food. Very disappointing and expensive. Very noisy as well.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Dec 2019

6/10 Okay

Luiz F

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pocos Carlton
Everything was smooth in the beautiful city of Pocos
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018

6/10 Okay

Anette, London

Liked: Cleanliness
Fine for a simple stay but no luxuries.
Ok hotel for a basic stay, well located for restaurants and shopping in Poços. Room is comfortable enough even if the hotel in general could do with a refurb. Aircon helped keep the heat at bay, the hairdrier worked well, shower had good pressure and plenty hot water even if it was not the best spray head. I wish there would have been free water or coffee/tea making facilities. Wifi was adequate. The pool didn't make me want to go in. Breakfast was uninspiring, the typical 100 different sweet breads, a couple of varieties of melon and too sugary yoghurt. Go have coffee and breakfast or brunch at Ancora Coffee instead. Panedota Bakery also does good coffee and real bread.
Stayed 4 nights in Oct 2018

8/10 Good

Anette, London

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable for a business trip
Located on a central but quiet enough street, my room at Carlton Plaza was big and bright, with a nice shower with plenty of hot water and a hairdrier that actually dried my hair! Front desk was pleasant and helpful, laundry service was quick and cheap. Breakfast was not the most inspiring with the typical 50 types of bread you get on a Brazilian Breakfast buffet, but thankfully there are good options nearby. Would stay again!

8/10 Good

Dave, Stroudsburg, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a great location
This was a business trip and the first time I have stayed at this hotel. Was greeted upon arrival as expected and check-in must have been the fastest I have ever experienced - All I did was show ID and I was given a key! No re-processing of my credit card (they should have that info anyway from the reservation) and no re-possesing of my passport like I have experience in any other foreign hotel int he world. Since I arrived late at night I was VERY thankful for this efficiency. Room was clean, and comfortable. I would have given it a 5 if the work desk was more ample and there were more plugs for my laptop and mob. phone. Food was acceptable: The full complimentary buffet breakfast was great and paid buffet dinner was adequate, but not as spectacular as b'fast. I hope to go there again in the future.

10/10 Excellent

Janete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passamos um bom final de semana, num bom hotel, bem localizado e confortável. Recomendo.
Stayed 2 nights in Aug 2024

10/10 Excellent

Vitorino

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Fabio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uma das piores experiencias de pocos de caldas!
O hotel possui uma otima localizacao! Um restaurante tanto em atendimento como de equipe/ atendimento maravilhosos! Mas a parte do hotel deixa muito a desejar! Hotel antigo sem muita manutencao colchoes velhos moles, no banheiro bastante bolor, tapetes tambem nos corredores bem encardidos e sempre cheirando cigarro no corredor! A vista sempre muito bonita da cidade com um atendimento muito precario da recepcao! Ar condicionado barulhento, ralos que nao escoam a agua no banheiro! O estacionamento e uma area em ruinas Do outro lado da rua do hotel por 40,00 a diaria. Para piorar a experiencia quando estava terminando de colocar as malas no carro Um dos porteiros do hotel vem em Minha direcao ja no estacionamento longe do hotel e pergunta se eu estava indo embora. Disse que sim! Ele entao me diz que eu precisava pagar o hotel! Reserva essa ja paga pelo hoteis.com e todos os extras como estacionamento pagos minutos antes da saida! Essa foi para fechar com chave de ouro a experiencia que tive desse estabelecimento onde confiei em relatos anteriores e pensava que estava a altura do nome do mesmo!
Stayed 3 nights in Aug 2024

10/10 Excellent

Edy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso
Hotel simplesmente maravilhoso. Equipe pronta para te atender com um carinho que faz a diferença. Quarto confortável em todos os quesitos. Limpeza impecável, hotel bem centralizado dispensando o uso de carro, silencioso. Café da manhã satisfatório. Super recomendado.
Stayed 1 night in Aug 2024

10/10 Excellent

Regis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo custo beneficio
Top como sempre!
Stayed 1 night in Aug 2024