Poinciana Holidays from AU$2,640

Easy to check-in and good surroundings

Very family friendly

I didn't like the smell of mariguana that came true the air ventilation from the room next door it had mi and my family crazy i call front desk nerver came too verify they told that it came from aire ventilation it was in room SSS 301 THE JACUZZI IN THAT AREA HAD lime i also when personly and show front desk fotos of the JACUZZI

The area was clean and convenient to the event we were in town for. The issue was that there was no way to control the A/C for the room. We were told that the controls were in the next room and that they couldn't bother the people staying there. Our room was so hot that we had to sleep with the balcony doors open and listen to the traffic all night. We told the front desk of the issue and they sent someone who basically said that there was nothing he could do. The second day it was corrected for a part of the day, but it went back to 'Heat' mode and the room became too hot again. I think it is absolutely ridiculous that there was no control in the room.

This hotel has a nice lobby and the rooms were clean and it was made to look very staged, but it’s very small and right off a main road. Not five stars at all. Parking lot views. 600$ massage? It was a beautiful place when you walked in, but it was like having the nicest home in a not so great area. If I was to stay in a 5 star resort, I expect the amenities. I don’t just expect a room to be nice, that’s a given. There was 1 restaurant that I saw. Breakfast included from extra was a buffet style continental. I would stay again, but not for the price I paid and not if I wanted a luxury weekend, as I expected.