Hotel Novo provides a garden and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
Free self-parking
Express check-in, smoke-free property and luggage storage
A lift, a vending machine and concierge services
Room features
All 50 rooms include comforts such as air conditioning, as well as amenities such as free WiFi.
Other amenities include:
Bathrooms with baths or showers
28-inch LCD TVs with digital channels
Heating and desks
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Wheelchair-accessible parking available
Conveniences
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Concierge services
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Private bathroom
Towels provided
Entertainment
28-inch LCD TV with digital channels
More
Air conditioning
Desk
Heating
Policies
Check-in
Check-in start time: noon; check-in end time: midnight
Express check-in available
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 5:30 PM - midnight
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Property is also known as
Hotel Novo Hotel
Hotel Novo Ponferrada
Hotel Novo Hotel Ponferrada
Frequently asked questions
Is Hotel Novo pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Novo?
Self-parking is free at this property.
What time is check-in at Hotel Novo?
Check-in start time: noon; check-in end time: midnight.
What time is check-out at Hotel Novo?
Checkout is at noon.
Where is Hotel Novo located?
Situated in Ponferrada, this hotel is within 3 miles (5 km) of Plaza del Ayuntamiento, Museo del Bierzo and Castillo de los Templarios. Museo de la Radio and Basilica de la Encina are also within 3 miles (5 km).
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The worst hotel I have ever stayed in. Rooms look more like a poor pilgrim municipal auberge. Please do not reserve this hotel. The first night they didn't have hot water. I reserved for three nights but I decided not to come back on the second one even loosing the money. Because I didn't was able to get other hotel I returned for the third night. Hot water was returned. Staff only work from 6 pm to 11 pm. If you arrive early must wait outside. There is no restaurant near by, we have to go to the center of the city. The first room assigned was having a big leak from the washbasin. In the second room assigned the AC sent the air directly to the bed and was impossible to fix it. Neither room had night lamps, coffee maker nor refrigerator.
The hotel in on the outskirts of the city, but right next to El Camino De Santiago. There is nothing open around the hotel after 7:00PM. My suggestion is to get something to eat for dinner before you get back to hotel. Junior was very helpful and cordial. I will definitely come back to this property
Todo muy limpio y muy buen servicio, lo unico malo es que cada puerta que se cierra en el pasillo, arriba o abajo se escucha como si fuera en tu habitacion, por lo cual no se duerme bien.