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Casa do Mercado

4.0 star property
Hotel with a 24-hour front desk, a short walk to Ponta Delgada Harbour
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa do Mercado

Exclusive Loft, Multiple Beds, City View | Living area
Studio, 1 Queen Bed with Sofa bed (Red) | View from room
Interior detail
Studio, 1 Queen Bed with Sofa bed (Red) | Private kitchenette
Standard Double Room, 1 Queen Bed, City View (Red)

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Queen Bed (Neutral)

Double Room, 1 Queen Bed (Neutral)

Double Room, 1 Queen Bed (Neutral)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Queen Bed, City View (Red)

Individually decorated, individually furnished, desk, blackout curtains

Standard Double Room, 1 Queen Bed, City View (Red)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed with Sofa bed (Red)

Studio, 1 Queen Bed with Sofa bed (Red)

Studio, 1 Queen Bed with Sofa bed (Red)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Double Room, 1 Queen Bed, City View (Yellow)

Deluxe Double Room, 1 Queen Bed, City View (Yellow)

Deluxe Double Room, 1 Queen Bed, City View (Yellow)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Rainfall showerhead
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Exclusive Loft, Multiple Beds, City View

Exclusive Loft, Multiple Beds, City View | Living area

Exclusive Loft, Multiple Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchen
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds
Basic Double Room (Chiado)

Casa Conforto

Free WiFi
Air conditioning
Breakfast available
Laundry
8.8 out of 10, Excellent, (140)
The price is AU$71
includes taxes & fees
29 Dec - 30 Dec
Casa Conforto
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About the area

Map
Largo Camões, 21, Ponta Delgada, 9500-349

What's nearby

  • Ponta Delgada Marina - 3 min walk
  • Ponta Delgada City Gates - 5 min walk
  • Ponta Delgada Harbour - 9 min walk
  • Portas da Cidade - 14 min walk
  • Antonio Borges Garden - 18 min walk

Getting around

  • Ponta Delgada (PDL-Joao Paulo II) - 7 min drive

Restaurants

  • ‪Baia dos Anjos-Ponta Delgada - ‬6 min walk
  • ‪Sushiki - ‬3 min walk
  • ‪Clube União Micaelense - ‬1 min walk
  • ‪Mercado da Colmeia - ‬3 min walk
  • ‪Coriscada Bar - ‬2 min walk

About this property

Casa do Mercado

Upscale hotel near Ponta Delgada Harbour
Casa do Mercado provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), smoke-free property and a 24-hour front desk
Room features
All rooms are individually furnished, and feature comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 5 for children

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and high chair
This property accepts credit cards, debit cards and cash

We should mention

This property does not have any lifts

Property is also known as

Casa Mercado Hotel Ponta Delgada
Hotel Casa do Mercado Ponta Delgada
Ponta Delgada Casa do Mercado Hotel
Casa do Mercado Ponta Delgada
Casa Mercado Ponta Delgada
Casa Mercado Hotel
Casa Mercado
Hotel Casa do Mercado
Casa Mercado Ponta Delgada
Casa do Mercado Hotel
Casa do Mercado Ponta Delgada
Casa do Mercado Hotel Ponta Delgada

Frequently asked questions

Is Casa do Mercado pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Casa do Mercado?

This hotel doesn't offer parking.

What time is check-in at Casa do Mercado?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Casa do Mercado?

Checkout is at noon.

Where is Casa do Mercado located?

Situated in the historical district, this hotel is within a 10-minute walk of Mercado da Graça and Ponta Delgada Harbour. Teatro Micaelense and Ponta Delgada Marina are just steps away.

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 88 reviews" "
Rating 8 - Good. 23 out of 88 reviews" "
Rating 6 - Okay. 10 out of 88 reviews" "
Rating 4 - Poor. 6 out of 88 reviews" "
Rating 2 - Terrible. 8 out of 88 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Antonio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is not a hotel. This is a regular building remodeled as individual rooms. There are no personal interactions with any human being, although the place is advertised at the Expedia website as having a front desk attended 24/7, which is plain false. Access into the building is obtained through a code provided via WhatsApp, meaning that you need a functional cell phone in the Azores (some European sim cards will not work here); the code provided opens a box where a key attached to a chain is used to open the street door. Stairs with no elevator will give you access to the room assigned to you: you will find the door open with the key in the inside lock. Again, this place provides nothing other than a bed under a roof, at a price similar or higher than the cost of a room at real hotels, with front desks and personal services just a block away. Never again.
Stayed 1 night in Sep 2024

4/10 Poor

Dyanna

Liked: Staff & service
Just avoid. While the location is KEY it stops there; as mentioned, terrible non consistent wifi, a bed sheet that was too small for the bed, stained rusty sheets that were also torn, musty towels; the BEST part about my room was the roof window, but you’re barely allowed to use it because of bugs (which is fair!); as mentioned, zero amenities and the stairs are incredibly deep and terrible to navigate. The kitchen is in need of deep repair and while there’s a fridge, it’s not clear whose food is whose. For a “4 star hotel” I expected a hell of a lot more AND reception AND amenities; I considered checking out and staying elsewhere at a cost.
Stayed 6 nights in Sep 2024

2/10 Terrible

valeria

Stayed 2 nights in Aug 2024

4/10 Poor

Teresa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room should have a fridge. Newer sheets, better pillows, new bed covers. Front door lock needs updating, difficult to open with keys provided in lock box.
Stayed 2 nights in Aug 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very helpful when I had questions and the location was excellent!
Stayed 2 nights in Aug 2024

4/10 Poor

KASIA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Let’s get new towels, clean the chairs, update some furnishings (sofa sleeper) and new bedding! Also, we had the same breakfast options (meats and bread) five days in the row.
Stayed 6 nights in Aug 2024

8/10 Good

Christa

Liked: Amenities
The hotel is in a great location. The staff were very helpful and made sure we got a taxi for our early morning trip to the airport. We unfortunately got one of the attic rooms. It was very small and slanted because of the roof. Both my sister and I bumped our heads before getting used to the way the room slopes. We got a chance to look in other rooms and they were very spacious and beautiful. Also the second set of stairs is very steep! Hard to bring luggage up! Overall a very nice and convenient place to stay!
Stayed 3 nights in Aug 2024

2/10 Terrible

Lucy

Travelled with family
Disliked: Staff & service
No 24 hour Reception
This hotel specifically states it has a24/7 reception front desk, it does not. For our trip we required a hotel with 24/7 reception, This was crucial for us as we were traveling with a small child. However, upon arrival, we found that this was not the case. Nor was anyone available to meet us, as a result we had no information about our room. A telephone reception operates 0930-0130 as stated on a poster on a table. This clearly does not meet the advertised 24/7 front desk service. We decided not to stay and requested a refund, but the hotel refused several times claiming that it meant something else. I would not recommend this hotel based on their failure to provide the services as advertised.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 4 nights in Jul 2024

2/10 Terrible

Ricky

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely DO NOT recommend. The property is in a very bad condition, infested by termites and bugs. It badly needs renovation. I am really shocked how it falls under the 4 star hotel category in Google with an ‘Excellent’ 8.6 rating in Expedia. I have photos and videos of the termites/termite wings even after getting the room cleaned. The bathroom window would not shut completely (it needs to be reinstalled and sealed properly) which made it worse and all the bugs kept coming in. We requested for another room/building but there was no availability. The only good thing about this place is the responsiveness of the staff, they were nice and polite. Hugo was amazing and very helpful, helped us get another room for one night when the situation was very bad. Expedia should downgrade the rating of this property.
Stayed 4 nights in Jun 2024

2/10 Terrible

Jose A.

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was there 7 nights shower never drained well had to turn water on and off every 15 seconds it was ridicules talk to manager never did anything about it , place is very old outdated, I’ll never stay there again that’s for sure.
Stayed 6 nights in Jun 2024

4/10 Poor

Alice

Disliked: Cleanliness, staff & service, room comfort
Disappointing
Upon arrival we were told that there had been a kitchen disaster, though this didn’t really affect us. What was a disappointment was the one pager on termites which were present and we saw flying around, the shower that pooled water instead of draining and the rock hard pillows. All of these factors led to an uncomfortable stay and we regret booking this accommodation. We tried to ask for assistance with the drain and getting other pillows and it was not offered.
Stayed 2 nights in Jun 2024

8/10 Good

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet space in a great central location. Excellent value for the price.
Stayed 1 night in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly, helpful and accommodating.
Stayed 1 night in Apr 2024

8/10 Good

Carmichael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great location. Some minor cosmetic issues with the unit itself but kept clean. Staff was attentive but have limited servicing hours. Responses may be delayed depending on when your questions are sent. One little negative is that there is no elevator. This is expected , however, as most locations in city center will not have elevators unless staying in a hotel. I planning on staying in units 8 or above, be prepared to walk up multiple flights of stairs with luggage.
Stayed 4 nights in Apr 2024

10/10 Excellent

Mala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and helpful staff. Great value stay for the cost. I would stay there again.

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were so incredibly nice and quick to respond to any questions or requests we had. We communicated via Whats ap (text) and that was convenient with the cell phone plan we purchased at the airport. There was no one at the concierge desk at this location but it didn’t matter with the convenience of texting when necessary. The facility is clean and the room was spacious and bright. The only negative were all the stairs to get to the upper floor for senior guests. Something to keep in mind if you are unable to climb up 2 flights of stairs with your luggage by yourself. The location is right in the city centre with lots of shops and restaurants all around. It is also close to the airport bus stop (5 min walk) and literally a 5 minute walk to the board walk/boats and all the restaurants along the water. The area was safe and definitely had all the cultural beauty surrounding it. We were just 5 mins away from where they had the beer fest/dj/welcome gates. Overall, great location, lovely place to stay, great staff and service.
Stayed 5 nights in Aug 2023

4/10 Poor

Shahla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the bad: Check-in is a hassle if you don’t have wifi or data. Expected to message them upon arrival for them to let you in. If you don’t have wifi you can’t easily message. I had messaged asking if I can check in early. They said no, which was fine. I showed up right at 2, messaged them but no answer for 4min. I called and they finally came by (they aren’t at the apartments but a few minutes away). Getting wifi to message and call for me who did not want to pay for data overseas was an issue. Also, parking is an issue. You have to go a few streets over to find parking. The good: Clean property, spacious and beautiful rooms. They had wine in the room for us and some water, which was really nice.
Stayed 1 night in Oct 2022

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean room in a great part of Ponta Delgada close to cafes, grocery stores. And the water!!
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

10/10 Excellent

Corey

Stayed 1 night in Jul 2022

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet and all round great stay!
Stayed 1 night in Jul 2022

6/10 Okay

Kristin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very clean, lovely decor and architecture, but basic amenities like shampoo/lotion or even coffee pods for the coffee maker not available. Full kitchen but no salt, pepper, cooking oil, etc. Room to improve!
Stayed 1 night in Jun 2022