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"Very kind and professional staf from receptionist to bar and restaurant staff"

"The is a rare find. The staff, the kitchen and the Hotel are all following very high consistant standards. It was a nice surprize. Exceeded my expections. "

"Great location, staff and view. "

"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "

"Friendly, helpful staff. Convenient - close to bus and coach station, restaurants nearby. Clean and comfortable"

"They are amazing!!!"

"Our arrival was smooth and we had a fantastic room on the 4th floor where we could lie in bed and look at the snow all the way up to Saulire. In the morning we were out onto the Jardin Alpine and can ski right back to the hotel"

"Got sold a package of spa and access to thermal spa . None of it was given . When I asked I was literally told no . Paid too much without wat I was supposed to have . "

"Simply outstanding! "