Poortugaal Holidays from AU$1,118

I like that it's a small town property which reflects in many ways it is very Urban however we noticed the friendliness in the staff has definitely changed, when we went for breakfast staff seemed rushed, understaffed, food wasn't filled up unless we requested it. These girls have been working there for years ...this time they're definitely was a change. Not quite sure if this is management? if it is, they need to review this as this is reflecting on people's experience and stay. When we did go for dinner which we did three times items were missing and we didn't get them until we were almost done with our dinner also a big problem was made when we came in with a group of 10 and didn't reserve a spot. They made a big deal about it saying most of the dining room was reserved now they had to put an extra table together, as we were done our dinner which was probably an hour and a half later we noticed that none of the reserved tables were filled except one. Definitely felt unwanted.

The hotel is definitely unique and fun. Totally different to your standard, sterile hotel It's close to "Chinatown" shops and restaurants Car park downstairs is not cheap for overnight (25 euros) but safe and secure enough

Very nice property located close to city centre, water taxis, public transport and cruise port. Comfortable beds, clean with bathroom on steroids (waterfront room) with Sauna and jacuzzi bath. Little counter space however. Great views from waterfront room but higher floor recommended. Buffet breakfast was excellent. Staff pleasant. Price was reasonable.

Some renovations made it a bit loud at times but the value for money was great.