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The Estuary Hotel and Spa

3.0 star property
Waterfront hotel with full-service spa and free breakfast
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Estuary Hotel and Spa

Outdoor pool, pool loungers
Meeting facility
Courtyard
Free daily English breakfast
In-room safe, desk, free WiFi, bed sheets

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
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Room options

View all photos for Classic Quadruple Room

In-room safe, desk, free WiFi, bed sheets

Classic Quadruple Room

Highlights

Balcony
Separate sitting area
Air conditioning
Fridge
Flat-screen TV
Separate bath and shower
Private bathroom
Deep-soaking bath
  • 48 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Exterior
Emampingeni Lodge
Parking included
Free WiFi
Breakfast available
Laundry
2.0 out of 10, (1)
The price is AU$56
includes taxes & fees
4 Oct - 5 Oct
Emampingeni Lodge

About the area

Map
Main Road R61, Kwazulu Natal, RSA, Port Edward, KwaZulu-Natal, 4295

What's nearby

  • Wild Coast Sun Casino - 8 min drive
  • Glenmore Beach - 9 min drive
  • Wild Waves Water Park - 10 min drive
  • Umtamvuna Nature Reserve - 12 min drive
  • San Lameer Golf Course - 12 min drive

Getting around

  • Margate (MGH) - 29 min drive

Restaurants

  • ‪Mac Banana - ‬7 min drive
  • ‪The Cow Shed - ‬15 min walk
  • ‪Golden Moon Spur Steak Ranch - ‬9 min drive
  • ‪Bobbies on the Beach - ‬5 min drive
  • ‪McDonald's - ‬3 min drive

About this property

The Estuary Hotel and Spa

Family-friendly hotel near Beaver Creek Coffee Estate
Located close to Clearwater Trails and Umtamvuna Nature Reserve, The Estuary Hotel and Spa provides free English breakfast, a poolside bar and a terrace. Indulge in a sports massage, a manicure/pedicure and a facial at Spa at The Estuary, the on-site spa. The on-site restaurant, Fish Eagle Restaurant, offers breakfast, lunch, dinner and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a playground.
Other perks at this hotel include:
  • An outdoor pool with sunloungers
  • A front desk safe, a TV in reception and a banquet hall
  • 4 meeting rooms, wedding services and a billiards/pool table
  • A 24-hour front desk, multilingual staff and massage treatment rooms
Room features
All guest rooms at The Estuary Hotel and Spa boast perks, such as air conditioning and separate sitting areas, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with deep-soaking baths and free toiletries
  • TVs with satellite channels
  • Balconies, separate sitting areas and fridges

Languages

Afrikaans, English, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • Free English breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fish Eagle Restaurant

Family friendly

  • Arcade/game room
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: ZAR 50.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Estuary Hotel Port Edward
Estuary Hotel
Estuary Port Edward
The Estuary Hotel Spa
The Estuary Spa Port Edward
The Estuary Hotel and Spa Hotel
The Estuary Hotel and Spa Port Edward
The Estuary Hotel and Spa Hotel Port Edward

Frequently asked questions

Does The Estuary Hotel and Spa have a pool?

Yes, this property has an outdoor pool.

Is The Estuary Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Estuary Hotel and Spa?

The Estuary Hotel and Spa doesn't offer parking.

What time is check-in at The Estuary Hotel and Spa?

Check-in start time: 2:00 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at The Estuary Hotel and Spa?

Checkout is at 10:00 AM.

Where is The Estuary Hotel and Spa located?

Located on the waterfront, this family-friendly hotel is within 6 mi (10 km) of Beaver Creek Coffee Estate, Umtamvuna Nature Reserve and Clearwater Trails. San Lameer Golf Course is 8.5 mi (13.7 km) away.

The Estuary Hotel and Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 14 out of 39 reviews" "
Rating 8 - Good. 16 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shamla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was pleasant. A room for 3 only had 2 sets of cups and no spoons, 2 towels instead of 3. Had to call room service each time we required the 3rd set of above
Stayed 2 nights in Jul 2023

6/10 Okay

T N

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Nice setting, not much to do....
1st Room allocated - Aircon did not work. 2nd room was lovely. We had poor internet service. Both breakfast meals we had to ask for some of the food that was on the menu but not served. Servings were generous.
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
Disappointing
The breakfast was not nice and wifi was very weak.
Stayed 5 nights in Dec 2020

10/10 Excellent

Mala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Horrible experience
Had to move rooms 3-times, The 1st was absolutely filthy which they agreed with us. 2nd, had insect poo falling through the ceiling messing the bedding etc which they couldnt fix an had to move us to the 3rd which had fresh paint smell clogging drains etc, had to just live this experience out
Stayed 2 nights in Jan 2020

8/10 Good

Seluleko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and chilled,we enjoyed ourselves
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slice of heaven
Gorgeous views Safe Relaxing pool area Included child entertainment (excellent and safe!) Jungle gyms Fantastic restaurant
Stayed 3 nights in Mar 2019

10/10 Excellent

Sarika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Mini-vacation EVER
This was my first vacation with my kids and The Estuary Hotel and Spa went above and beyond to make our short stay both comfortable and relaxing. My kids were well entertained, had loads of fun and even refused to leave. I will definitely be going back for a longer stay.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful experience
Stayed 1 night in Feb 2019

8/10 Good

Navisha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Mala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful place on South Coast
Hotel was amazing, Food was delicious, very peaceful, quiet place, staff friendly and helpful. Want to definitely go back for a longer stay.
Stayed 1 night in Jan 2019

6/10 Okay

Lourens

Disliked: Cleanliness, room comfort
Stayed 5 nights in Dec 2018

8/10 Good

zanele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pea careful and tranquil
It was lovely
Stayed 1 night in Dec 2018

10/10 Excellent

Puranthree

The room, food, scenery and activities was superb.Had a fantastic family holiday
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Beautiful setting and lovely staff.
The hotel itself is very charming and set in the most beautiful area. We had a lovely time and the breakfast was very good. Rooms were spacious and well kept but we did have a problem with flying ants and other bugs. Overall, a good stay.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness
Nice hotel but some staff members horrible reported to the management nothing done and it's a pity the hotel is nice
Stayed 7 nights in Oct 2018

8/10 Good

Kamalsen

Liked: Staff & service, property conditions & facilities, room comfort
It was okay for a overnight trip .
Stayed 1 night in Oct 2018

6/10 Okay

Samke

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2018

8/10 Good

Neliswa

Liked: Staff & service, room comfort
The door lock was a problem, parking space wedding
Stayed 2 nights in Sep 2018

10/10 Excellent

Tembakazi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Estuary
We loved it! The view was awesome!!
Stayed 1 night in Aug 2018

8/10 Good

SARAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very comfortable and relaxing People were friendly

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dawah Family- The Estuary Hotel & Spa
Check in was quick and efficient. the room we were given the first night had a mouldy smell, which was efficiently taken car of in the morning and we were moved to another room. The meals at the hotel was great and we breakfast and dinner, even if we required an item that was not on the breakfast menu. My son who is 5 and half loaf the Kids club. The staff went out of they way to make sure we enjoyed our stay. we will definitely book at this hotel again.

2/10 Terrible

VN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusted and extremely disappointed
When I arrived at check in, I was told that there was an outstanding balance on my account. I advised them that the accommodation was prepaid. I had booked for two adults and 2 children on the check in information sheet they only had it as 2 adults. The room was disappointing and this is definitely not a 4 star establishment. The bathroom had a strong smell of urine and the shower was dirty. The room had a problem with ants. We booked dinner at the hotel and had to wait an hour and a half for our food and when it did arrive the food was cold. There seemed to be a lot of arguing between the waiters and the chefs. A lot of guests ended up leaving without eating. The hotels.com confirmation states that the room has iron and ironing board facilities. On Sunday morning we called for a iron and ironing board. We were told that they do not give guest the iron and iron board but offer the service. My husband asked if there was a charge and was told there wasn't. When the lady gets to the door she tells us there is a fee of R6 per item. Because the clothes need ironing we had no choice but to give it in. This is misleading and I was extremely upset by this. I would never recommend this hotel to anyone and I am in the travel related industry.