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TUI SUNEO Royal Kenz

4.0 star property
Hotel with private beach and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TUI SUNEO Royal Kenz

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Private beach nearby, white sand, sun-loungers, beach umbrellas
Garden view
Exterior
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

  • All-inclusive
    All-inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • Spa
    Spa
  • Pool
    Pool
The price is AU$174
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Premium Triple Vue Piscine

Premium Triple Vue Piscine

Premium Triple Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Communicante Vue Jardin

Minibar, in-room safe, soundproofing, bed sheets

Premium Communicante Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, Pool View

Minibar, in-room safe, soundproofing, bed sheets

Standard Double Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room, Garden View

Minibar, in-room safe, soundproofing, bed sheets

Standard Double Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Triple Room, Garden View

Minibar, in-room safe, soundproofing, bed sheets

Standard Triple Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premium Superieure Vue Jardin

Premium Superieure Vue Jardin

Premium Superieure Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Double Vue Piscine

Minibar, in-room safe, soundproofing, bed sheets

Premium Double Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Double Vue Jardin

Minibar, in-room safe, soundproofing, bed sheets

Premium Double Vue Jardin

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Triple Room, Pool View

Minibar, in-room safe, soundproofing, bed sheets

Standard Triple Room, Pool View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Premium Communicante Vue Piscine

Minibar, in-room safe, soundproofing, bed sheets

Premium Communicante Vue Piscine

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Free bottled water
Minibar
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Jinene el kantaoui, Port El Kantaoui, 4089

What's nearby

  • El Kantaoui Golf Course - 2 min drive - 1.8 km
  • Acqua Palace Water Park - 2 min drive - 2.1 km
  • Hannibal Park - 3 min drive - 3.1 km
  • Port El Kantaoui Harbour - 4 min drive - 3.7 km
  • Port El Kantaoui Beach - 8 min drive - 3.6 km

Getting around

  • Monastir (MIR-Habib Bourguiba Intl.) - 38 min drive

Restaurants

  • ‪Hard Rock Cafe Port El Kantaoui - ‬7 min walk
  • ‪Salon de Thé Sunflower - ‬3 min walk
  • ‪Formule 1 - ‬3 min walk
  • ‪A la Carte - ‬11 min walk
  • ‪Garden Grill - ‬6 min walk

About this property

TUI SUNEO Royal Kenz

Upscale eco-certified hotel next to a golf course
A swim-up bar, a beach bar and a poolside bar are just a few of the amenities provided at TUI SUNEO Royal Kenz. With a white sand beach, sunloungers and beach yoga, this hotel is the perfect place to soak up some sun. Indulge in a manicure/pedicure, a body treatment and a detox wrap at Teles, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and Modern European cuisine. Enjoy the gym, as well as activities, such as beach volleyball and archery. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a free daily manager's reception and a terrace.
Additional perks include:
  • A seasonal outdoor pool and an indoor pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and extended parking
  • Massage treatment rooms, a billiards/pool table and beach umbrellas
  • A 24-hour front desk, tour/ticket information and ATM/banking services
Room features
All 468 rooms offer comforts such as air conditioning, in addition to perks such as safes and sound-insulated walls.
More conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • 54-cm flat-screen TVs with satellite channels
  • Balconies, electric kettles and heating

All-inclusive details

All-inclusive room rates at TUI SUNEO Royal Kenz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Russian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bar Americain Extra
  • Bombay
  • l'Olivier
  • Snack

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Direct access to a private beach
  • Garden
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Thalassotherapy
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 54-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Royal Kenz Thalasso & SPA All-Inclusive policy is to only accept bookings from couples and families. This property requires that Citizens of Tunisia present proof of marriage at check-in when sharing a room.

Renovations and closures

The property will be renovating from 15 November 2024 to 18 November 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimise noise and disturbance.
The following facilities are closed on Sunday, Monday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.59 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 May to 14 June
No pets and no service animals are allowed at this property

Property is also known as

Royal Kenz Thalasso Resort Port El Kantaoui
Royal Kenz Thalasso Resort
Royal Kenz Thalasso Port El Kantaoui
Royal Kenz Thalasso
Royal Kenz Thalasso SPA
Royal Kenz Thalasso All-inclusive property Port El Kantaoui
Royal Kenz Thalasso All-inclusive property
Royal Kenz Thalasso All Inclusive Hotel Port El Kantaoui
Royal Kenz Thalasso All Inclusive Hotel
Royal Kenz Thalasso All Inclusive Port El Kantaoui
Royal Kenz Thalasso All Inclusive
Hotel Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui
Port El Kantaoui Royal Kenz Thalasso & SPA All Inclusive Hotel
Hotel Royal Kenz Thalasso & SPA All Inclusive
Royal Kenz Thalasso & SPA All Inclusive Port El Kantaoui
Royal Kenz Thalasso SPA
Royal Kenz Thalasso Inclusive
Royal Kenz Thalasso SPA
TUI SUNEO Royal Kenz Hotel
TUI SUNEO Royal Kenz Port El Kantaoui
Royal Kenz Thalasso SPA All Inclusive
TUI SUNEO Royal Kenz Hotel Port El Kantaoui

Frequently asked questions

Does TUI SUNEO Royal Kenz have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 10:00 AM to 5:00 PM. The property will be renovating one of the swimming pools from November 15 2024 until November 18 2024 (completion date subject to change).

How much does it cost to stay at TUI SUNEO Royal Kenz?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at TUI SUNEO Royal Kenz on 25 Nov 2024 start from AU$162.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is TUI SUNEO Royal Kenz pet-friendly?

No, pets are not allowed at this property.

How much is parking at TUI SUNEO Royal Kenz?

Self-parking and extended parking are free at this property.

What time is check-in at TUI SUNEO Royal Kenz?

Check-in start time: 2:00 PM; check-in end time: 6:00 AM. Late check-in is available during limited hours.

What time is check-out at TUI SUNEO Royal Kenz?

Checkout is at noon.

Are there all-inclusive benefits at TUI SUNEO Royal Kenz?

Some rate plans available at this property are all-inclusive.

Where is TUI SUNEO Royal Kenz located?

Offering direct access to the beach, this Port El Kantaoui hotel is next to a golf course and within 2 mi (3 km) of El Kantaoui Golf Course, Port El Kantaoui Harbour and Acqua Palace Water Park. Hannibal Park and Zinebledi are also within 2 miles (3 km).

TUI SUNEO Royal Kenz Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 33 reviews" "
Rating 8 - Good. 10 out of 33 reviews" "
Rating 6 - Okay. 4 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 6 out of 33 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Thea

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is over priced and gave me back ally pay by the hour hotel vibes. Front desk rude and not accommodating. I reserved a room with garden view I was given a view of the lower rooftop and street where I listened to cars and loud music all night. The pictures posted online are fake this is not how the rooms actually look and the bed sheet had cigarette stains. I have to have tech come to room to fix broken things. I requested new room and they refused. The bathroom had no toiletries. Just a cheap bar of soap. I will never return to this place and I do not recommend!!!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Carmie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and relax, fun times with the Animation crew! They hosted activies that left you feeling happy!! The rooms are very comfortable and clean, the food was exceptional, allowing you to experience Tunisian cuisine. The reception staff were extremely accomodating and super nice 😍 Bar staff were great and a first for me, they actually mixed cocktails. House keeping were very good, making your room clean and supplies for your room replenished. Security at the gate and around the hotel was great, however Tunisia is an very safe place for visitors.
Stayed 3 nights in Sep 2024

10/10 Excellent

Bouraoui

Stayed 1 night in Mar 2024

8/10 Good

Abdelwahab

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Nov 2023

4/10 Poor

Abdelwahab

Liked: Amenities, property conditions & facilities
The hotel is very tiring, the carpets located on the first and second floor are dirty, and old and need to be replaced. The hotel is not located in the beach. The beach is around 200 m walk and is not easily accessed by special need people. The cats and their babies are all over the place, in the restaurant area. Birds are also around inside the restaurant. The food is OK but not too many kitchen utensils tongs are not available, so some people take food by hand (cross contamination). The fish is not fillet so you must be careful of fish spines in the throats. Fish are cooked with heads. Most of the meat is not deboned and not easy to cut. Some cleaning staff may ask for money while cleaning the toilets The animation team is poor and no innovation at all. all shows have been repetitive for more than 10 years now despite the team members are different. No instruction on how to use the hotel facilities, Safety box etc. I will not come again.
Stayed 26 nights in May 2022

6/10 Okay

Abdelwahab

Business traveller
Disliked: Staff & service
The beach is far from the hotel facility
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing beautifully presented hotel. Staff couldn't do enough for us we were treated like royalty. Plenty of luxuries and I've never seen a hotel as. Clean as this. Only downside us lack of pool changing rooms. But we will be returning most deffinately at some point.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad hotel from every side ..poor ...not clean ... picture not like what expiera site show us I am sad sad and angry thanks allah was one night ..,no water in bath it was Muslim country how can be that
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food staff, views nothing to criticize I will come back very soon Price is high compared to other hotels
Stayed 21 nights in Aug 2019

10/10 Excellent

abdulaziz, saudi arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good

6/10 Okay

MARIE CHRISTINE

Liked: Cleanliness, staff & service
Hôtel correct mais salle de sport à revoir complètement, attitude limite correcte de certains employés, les soins du SPA, hors balneo, ne sont absolument pas à la hauteur et personnel pas suffisamment qualifié en accueil et en soins Personnel restauration à l’écoute et très serviable ainsi que les femmes de chambres Impensable de passer la tondeuse à 14h près des clients qui doivent sortir eux-mêmes, leurs transats du gazon !!!!!! Abords de la piscine trop bruyants et clients très indisciplinés ( réservation des transats dès 8h du matin sans y être et radio allumée de certains clients créant une grande nuisance !!
Stayed 6 nights in Apr 2024

2/10 Terrible

OUISEM

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Service et accueil lamentable
Tout bonnement une catastrophe ! Tout a commencé pas l’entrée de l’hôtel. Le garde nous accueille, et commence rapidement à nous poser des questions qui n’ont rien à voir avec notre séjour. Une fois l’entrée de la grille dépassé, c’est au tour des agents de sécurité de continuité la débâcle. Nous nous stationnons en face de l’entrée principal afin de décharger la voiture de nos bagage. A peine le temps de sortir de la voiture, deux agents de sécurité se sont rué sur nous. «  non non non vous pouvez ps rester, il faut bouger, vous avez pas le droit de vous garer ici » sauf que le parking de l’hôtel est complet et que nous avons nul par d’autre où aller. Une fois la voiture déplacé et très mal garé, ils nous ont demandé d’aller nous enregistrer. S’enregistrer a la réception ? Non bien trop simple. Il nous a été demandé de traverser tout l’hôtel pour nous enregistrer. Enfin Arrivé à la zone d’enregistrement, on nous s’explique que notre réservation est inexistante. On leur explique que le garde a l’entrée nous a trouver. Rien n’y fait, on nous demande de retourner à la réception. Après 10 min d’attente, le réceptionniste nous donne enfin les clefs. Nous décidons de nous calmer, bien qu’excéde par tant d’amateurisme et de manque de respect. C’était son compter le reste du séjour, nourriture infâme, pas de verre sur les table pour pouvoir boire de l’eau, aucune réponse des serveuses quand nous leurs avions simplement demandé des couverts pour nous restaurer. A BANNIR VRAIMENT !
Stayed 2 nights in Aug 2023

2/10 Terrible

Foued

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Sévan, ST FONS

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Le personnel est tres gentil et serviable en revanche la réception il devrait revoir leur manière de recevoir les clients
Stayed 1 night in Oct 2022

6/10 Okay

Ines

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness
Grand hôtel avec plusieurs piscines, jolie déco, personnel agréable, Petit bémol très bruyant le soir si vous avez des enfants en bas âge : musique et animation trop tard le soir, chambre pas clean à l’arrivé . Buffet varié
Stayed 2 nights in Aug 2022

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pour un séjour agréable à Sousse
Bel hôtel avec deux piscines extérieures agréables et une piscine intérieure à l'eau de mer. L'accès à la plage n'est pas direct puisqu'il faut marcher 4 minutes avant d'atteindre la zone des parasols. Nourriture variée et de bonne qualité. Animation sympa et qui se laisse voir. Le seul inconvénient est que le parking se remplit et qu'on est parfois amenés à garer la voiture à l'extérieur.
Stayed 2 nights in Aug 2022

8/10 Good

said

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

2/10 Terrible

Mrad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2020

10/10 Excellent

Derois, Lasalle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La qualité de la restauration est moyenne mais compte tenu du tarif......
Stayed 7 nights in Jan 2020

4/10 Poor

YOLANDE

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
RIEN A VOIR AVEC LE SEJOUR PRECEDENT
Stayed 1 night in Jan 2020

2/10 Terrible

Salem

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Inte bra
Badhuset stäng, snack stäng, sängen är Trasigt, ni skriver allt inclusive men det är inte!!! Finns ingenting för barn... Dåligt mat...
Stayed 1 night in Jan 2020

10/10 Excellent

ZCK, Paris

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le point fort est centre de thalassothérapie. Personnel agréable et serviable.
Stayed 1 night in Dec 2019

6/10 Okay

MOHAMED

Disliked: Cleanliness, room comfort
Stayed 5 nights in Aug 2019

8/10 Good

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019