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Embassy Suites by Hilton Portland Downtown

4.0 star property
Historic Portland hotel in Downtown Portland with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Portland Downtown

Lobby
Pool
Exterior
Premium bedding, down duvets, in-room safe, desk
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
The price is AU$211
includes taxes & fees
27 Nov - 28 Nov

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for King Suite

Premium bedding, down duvets, in-room safe, desk

King Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queen Suite

Premium bedding, down duvets, in-room safe, desk

Two Queen Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite

Premium bedding, down duvets, in-room safe, desk

King, Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

55-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Allergy Friendly

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Allergy Friendly

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Living area

Presidential Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Corner Suite

Premium bedding, down duvets, in-room safe, desk

King Corner Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King Conference Suite

Standard Room

King Conference Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King Studio Suite

Studio Suite, 1 King Bed

King Studio Suite

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom 2 Bath King Suite

Premium bedding, down duvets, in-room safe, desk

2 Bedroom 2 Bath King Suite

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible, 2 Bathrooms

Premium bedding, down duvets, in-room safe, desk

Suite, Multiple Beds, Accessible, 2 Bathrooms

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Studio Suite, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Studio Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Down duvet
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Corner)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub (Corner)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (High Floor)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Hampton Inn & Suites Portland-Pearl District
Pool
Breakfast included
Pet-friendly
Kids pool
9.4 out of 10, Exceptional, (1666)
The price is AU$192
includes taxes & fees
9 Dec - 10 Dec
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About the area

Map
319 SW Pine St, Portland, OR, 97204

What's nearby

  • Pioneer Courthouse Square - 8 min walk - 0.7 km
  • Portland State University - 14 min walk - 1.2 km
  • Portland Art Museum - 15 min walk - 1.3 km
  • Moda Center - 18 min walk - 1.5 km
  • Oregon Convention Center - 3 min drive - 2.1 km

Getting around

  • SW 5th-Oak Street Station - 3 min walk
  • Portland Union Station - 12 min walk
  • Portland International Airport (PDX) - 15 min drive

Restaurants

  • ‪Voodoo Doughnut - ‬2 min walk
  • ‪Pine Street Market - ‬2 min walk
  • ‪Dante's - ‬2 min walk
  • ‪Kingsland Kitchen - ‬1 min walk
  • ‪Dan & Louis Oyster Bar - ‬2 min walk

About this property

Embassy Suites by Hilton Portland Downtown

Upscale historic hotel near Pioneer Courthouse Square
Located close to Lan Su Chinese Garden and Portland Art Museum, Embassy Suites by Hilton Portland Downtown provides free on-the-go breakfast, a free daily manager's reception and shopping on-site. Treat yourself to a manicure/pedicure or other spa services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and local and international cuisine. Free WiFi in public areas is available to all guests, along with a hair salon and a library.
Additional perks include:
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Meeting rooms, a reception hall and wedding services
  • Luggage storage, a lift and a gift shop
  • Guest reviews say great things about the breakfast and helpful staff
Room features
All 276 rooms include comforts such as premium bedding and air conditioning, as well as perks such as safes and WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • 55-inch HDTVs with premium channels
  • LED light bulbs, fridges and microwaves

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Bosnian, Chinese (Mandarin), English, French, German, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 59 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception

Restaurants on site

  • Kingsland Kitchen
  • Mother's Bistro

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14,004 square foot of space)
  • Meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 23 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Valet parking fee: USD 59 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Portland-Downtown
Embassy Suites Portland-Downtown
Portland-Downtown Embassy Suites
Embassy Suites Portland - Downtown Hotel Portland
Portland Embassy Suites
Embassy Suites Portland-Downtown Hotel
Embassy Suites by Hilton Portland Downtown Hotel
Embassy Suites by Hilton Portland Downtown Portland
Embassy Suites by Hilton Portland Downtown Hotel Portland

Frequently asked questions

Is Embassy Suites by Hilton Portland Downtown pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Embassy Suites by Hilton Portland Downtown?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Portland Downtown on 27 Nov 2024 start from AU$211.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Embassy Suites by Hilton Portland Downtown?

Valet parking is available for USD 59 per day. Limited spots are available.

What time is check-in at Embassy Suites by Hilton Portland Downtown?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Embassy Suites by Hilton Portland Downtown?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Embassy Suites by Hilton Portland Downtown located?

Located in Downtown Portland, this historic hotel is within a 10-minute walk of Lan Su Chinese Garden and Pioneer Courthouse Square. Portland State University and Portland Art Museum are also within 1 mi (2 km). SW 5th-Oak Street Station and Skidmore Fountain Station are within a 5-minute walk.

Embassy Suites by Hilton Portland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1002 reviews" "
Rating 8 - Good. 232 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 44 out of 1002 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mansour

Liked: Cleanliness, staff & service
Close to Tram. Not much attraction/interesting things. around the hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Shyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice and friendly the room was a decent size, the kids loved the indoor pool and hot tub, also the best hotel breakfast ive ever had.
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was great, nice place
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed how close it was to all of the places that we wanted to visit while in Portland.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jesse

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, comfortable stay all in all
Stayed 1 night in Nov 2024

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty.
Stayed 1 night in Nov 2024

8/10 Good

Jamilah

Stayed 2 nights in Oct 2024

6/10 Okay

Elisa

Business traveller
Liked: Cleanliness, property conditions & facilities
Everything was mostly great except for the hotel store. We were just trying to attempt to buy a bottle of wine to take to our room and it turned into a complete fiasco. Nothing is priced, half of the things aren’t even in the system. There are multiple keys for multiple cases you have to ask for each one separately. A colleague and I were on our way to a meeting and should’ve taken five minutes and ended up taking almost 20 minutes. You really don’t need that much security in your hotel store, It was way over the top.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities
Very good services
Stayed 1 night in Nov 2024

10/10 Excellent

MARI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous well maintained historical property. Walkable blocks to Ptld Saturday Market, VooDoo Doughnuts, Chinatown, Incredible restaurants, Unique shopping, Kell's Irish Pub, Stumptown Coffee. Wonderful Staff, Great Restaurant, Happy hour. Couldn't ask for a more wonderful stay!!
Stayed 2 nights in Nov 2024

6/10 Okay

Jerry Jay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Start with once you get out of the hotel, it's very smelly, dirty and full of homeless people. Hotel is dark, old and smelly. Only 2 small (can only accommodate 4-5 people depends on weight) elevators. Staffs are half-half, half are somehow friendly and half are snob who probably are also annoyed by the hotel's smell and dark atmosphere. TIME TO HAVE A GENERAL RENOVATION and try to clean the area around your hotel. Smells like human feces.
Stayed 2 nights in Oct 2024

6/10 Okay

Valerie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Pool and hot tubs are great. Free breakfast and afternoon drinks and snacks! Security! Nice fireplace. It was very nice. Unfortunately our room faced city and music and loud yelling til late at night was annoying. Slow elevators. But would definitely recommend. Safe with great service. Ammenitu guest store on property is over priced.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice suits
Stayed 1 night in Oct 2024

8/10 Good

Carlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is lovely, in what has become an older/rundown part of town. Would not feel comfortable walking around the area after dark. Also- parking is extremely expensive ($50 ) and NOT included in the room rate.
Stayed 1 night in Oct 2024

10/10 Excellent

scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a pleasant stay- love the breakfast and cocktail hour.
Stayed 1 night in Oct 2024

6/10 Okay

MARI

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

10/10 Excellent

Mari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older but well maintained facilities. Spacious rooms and excellent location.
Stayed 1 night in Oct 2024

10/10 Excellent

Norman

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Hitoshi

Stayed 1 night in Sep 2024

6/10 Okay

Torie

Travelled with family and small children
Liked: Amenities
Checking in with Wade he was helpful and had great customer service. The hotel elevators (3) are very small. Capacity says 8 but you can fit 5 people in there. Too many guests for only 3 elevators and 2 became out of order during our stay. We would wait for multiple elevators and would end up having to walk up and down the stairs. The hotel room was spacious. We had 2 queen beds and one was not clean there was pieces of dirt on it. Both nights there was a continuous sound like a bowling ball was being dropped above us. Not sure if it was where the plumbing was but it would constantly be noisy. Very noticeable when my kids and I were trying to go to sleep. The included breakfast was nice and they were quick about refilling whatever became empty. Staff were friendly when getting breakfast. Checking out at the front desk was not the same experience as checking in with friendly staff. It was an ok stay experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Sue-Ann

Travelled with family
Valet only and $58 a night was a little pricey. The area feels deserted, many businesses were shut down. Once I found out it was a historic hotel, I appreciated its history. The handicap shower stall should always be provided with extra towels because the floors get wet very easily. Brekfast area was not well known and the registration person did not tell us anything about it.
Stayed 2 nights in Oct 2024