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Tru by Hilton Portland Airport Area

2.5 star property
Hotel with free breakfast, steps from Maine Mall
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru by Hilton Portland Airport Area

Reception
Billiards
Exterior
In-room safe, soundproofing, free WiFi, bed sheets
Business centre

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Housekeeping
  • Laundry
The price is AU$141
includes taxes & fees
1 Jan - 2 Jan 2025

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Room, 2 Queen Beds, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Hairdryer
Private bathroom
In-room safe
Daily housekeeping
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
Lobby

Casco Bay Hotel, Ascend Hotel Collection

Breakfast included
Free airport shuttle
Pet-friendly
Parking included
8.4 out of 10, Very good, (2411)
The price is AU$147
includes taxes & fees
4 Jan - 5 Jan 2025
Casco Bay Hotel, Ascend Hotel Collection
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About the area

Map
369 Maine Mall Road, South Portland, ME, 04106

What's nearby

  • Maine Mall - 1 min walk - 0.2 km
  • Maine Medical Center - 7 min drive - 7.2 km
  • Thompson's Point - 7 min drive - 6.8 km
  • State Theatre - 8 min drive - 7.9 km
  • Cross Insurance Arena - 9 min drive - 8.6 km

Getting around

  • Portland Transportation Center - 9 min drive
  • Portland, ME (PWM-Portland Intl. Jetport) - 5 min drive

Restaurants

  • ‪Maine Mall, Me - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Round1 Maine Mall - ‬9 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min walk

About this property

Tru by Hilton Portland Airport Area

Hotel near Maine Mall
You can look forward to free on-the-go breakfast, a free return airport shuttle and laundry facilities at Tru by Hilton Portland Airport Area. Free in-room WiFi is available to all guests, along with a gym and a business centre.
You'll also find perks such as:
  • Free self-parking
  • Access to a nearby indoor pool, express check-out and free newspapers
  • A billiards/pool table, a lift and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 98 rooms feature comforts such as air conditioning, as well as perks such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 55-inch LED TVs with premium channels
  • Fridges and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free uncovered self parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 34 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Portland Airport Area Hotel
Tru Hilton Portland Airport Area
Tru By Hilton Portland Airport Area South Portland
Tru Hilton Portland Area
Tru By Hilton Portland Area
Tru by Hilton Portland Airport Area Hotel
Tru by Hilton Portland Airport Area South Portland
Tru by Hilton Portland Airport Area Hotel South Portland

Frequently asked questions

Is Tru by Hilton Portland Airport Area pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Tru by Hilton Portland Airport Area?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Tru by Hilton Portland Airport Area on 1 Jan 2025 start from AU$140.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Tru by Hilton Portland Airport Area?

Self-parking is free at this property.

What time is check-in at Tru by Hilton Portland Airport Area?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Tru by Hilton Portland Airport Area?

Checkout is at noon.

Does Tru by Hilton Portland Airport Area provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Portland Airport Area located?

Situated in South Portland, this hotel is within 1 mile (2 km) of Maine Mall and Sable Oaks Golf Course. Tate House Museum and Casco Bay are also within 3 miles (5 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 784 out of 1239 reviews" "
Rating 8 - Good. 279 out of 1239 reviews" "
Rating 6 - Okay. 111 out of 1239 reviews" "
Rating 4 - Poor. 36 out of 1239 reviews" "
Rating 2 - Terrible. 29 out of 1239 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Cecilia, Fort Kent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location Lukewarm shower
Stayed 1 night in Dec 2024

8/10 Good

Phillip

Stayed 1 night in Dec 2024

6/10 Okay

John

Liked: Cleanliness
Next to busy highway I95 Small room two beds, one small chair, Better Hilton accommodations next door on the same parking lot for $10/night less
Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Liked: Staff & service, property conditions & facilities
Not as clean as in the past. Elevator needs attention. Food on floor. Employee's very nice and friendly.
Stayed 3 nights in Dec 2024

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very good mid-range property in an area seriously lacking in mid-range. The included breakfast is serviceable and what you'd expect out of an included breakfast. Starbucks is across the parking lot and I'd go there for your caffeine fix. The hotel is quiet, staff is friendly. I'd prefer to stay here over most South Portland properties as long as the price doesnt skyrocket.
Stayed 1 night in Dec 2024

10/10 Excellent

Ron

Liked: Cleanliness, property conditions & facilities
The lobby area was very well laid out as their food court, in the round, where the complimentary breakfast is served. Clean, neat, and kept tidy by staff people.pleasing array of plentiful tasty items and brought fresh when needed. The middle floor round.about was all sorts of foods,drinks, and multiple frozen meals at additional cost. A bit pricie, but if you just don't want to go out for a meal, a decent selection s a great option. A nice easy programable microwave is there as well. Ice machine a close walk for convenience. Coffee was above the norm in a cheaper place. My room was well equipped, very clean, and pleasing.be advised though, if you like a tub to soak your tired body, they have none in the whole hotel. Pool is available at the other hilton property in front of the TRU. Self parking is ample and free. Overall, a very nice stay at a very good price .
Stayed 2 nights in Dec 2024

8/10 Good

Brittany

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Front desk guy named Will at the night shift was excellent! We enjoyed our stay, but we didn’t have enough toiletries for your whole stay. The continental breakfast was below average.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay at this hotel. Our room was very nice and clean. Check in process was fast and efficient, the young man at the front desk was very attentive and polite. My husband lost one of the keys and they immediately gave us another one. Breakfast is included and they had a variety of items to choose from. check out was simple too. Would definitely recommend this hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff, great amenities, clean & aesthetic room and property. Highly recommend!!!
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and informative. Pleasant entrance. Coffee was Luke warm and had to heat in microwave.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Stayed 2 nights in Nov 2024

2/10 Terrible

Alicia

Business traveller, Travelled with pets, Travelled with partner
The manager was extremely rude with hidden fees that apparently he won’t discuss over the phone, which he claims is customary across Maine (isn’t). Very unhelpful for a disabled customer.
Stayed 1 night in Dec 2024

6/10 Okay

Suzie, Salem

Liked: Property conditions & facilities
Disliked: Cleanliness
Our bed had pubic hair n long black hair on it ,staff did nothing
Stayed 2 nights in Dec 2024

10/10 Excellent

stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. I arrived early due to an over night flight and an early check in was no problem. I enjoyed the gym and the pool table. The shuttle service provided more than just transportation to and from the airport. I got a ride to a local restaurant and a stop at target on the way home. The included breakfast was good. Across from the Maine Mall and lots of restaurant options. Was reasonably priced and would stay here again. Only minor issue was the break of the curtain pull. It was fixed same day but they left a long piece of the window frame leaned up against the wall.
Stayed 4 nights in Nov 2024

8/10 Good

Cyrano

Stayed 1 night in Nov 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, right across from the Maine Mall and excellent staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was great. Great location to everything
Stayed 1 night in Dec 2024

8/10 Good

John, Springfield

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
A little rough around the edges, could’ve been cleaner. Staff was good, especially shuttle driver. Professional, pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 1 night in Dec 2024

8/10 Good

Andrew, Saint John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is close to the areas we frequent. It is fairly new and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sylvi

Stayed 1 night in Oct 2024

10/10 Excellent

Chengwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danette

Travelled with group
Liked: Property conditions & facilities
Nice clean and clean. Breakfast was great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jasen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

tina, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Nov 2024