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"Fantastic atmosphere"

"Very comfortable lodge, in a quiet area. Staff were polite, respectful and extremely helpful from the start to end. Only a few minutes walk into the main street of Betws-y-Coed where the shops and places to eat are. We also made use of the swimming pool and jacuzzi available, which were clean. Breakfast could do with a bigger variety of food but still alright. Dinner at the hotel restaurant is very expensive though!"

"I have stayed at the Royal Victoria Hotel on a few previous occasions over the past 15 years. I was really looking forward to returning - and as soon as I walked in I felt good about being back. And I wasn't let down in my expectations- the check in was pleasant and easy and when we got to the room we we were really impressed with the space and mountain view (first time I had tried the 'executive' room option - it was worth it) We dined at the bar restaurant that evening and the food was good, and again the staff very pleasant. Breakfast next day was busy as a coach load of departing guest seemed to be bustling to eat up quickly - but even so, the staff did a good job of keeping everyone happy and served on time. We stayed at breakfast a bit longer and enjoyed a slower breakfast and thought the food was very nice - especially the quality of the bread. We chatted to the staff a bit too - who were all very friendly. In all - I consider that for the very fair price asked for a nights stay, that the hotel provides a really very pleasant experience for staying in the area. Absolutely would plan to return some day."

"Great stay, very clean Hotel & great facilities with a short walk into the centre of Caernarfon. Would definitely return again!"

"A perfect location"

"Have stayed here before and will stay here again. Great experience from checking in to checking out. Staff are friendly, helpful and generally lovely. Rooms are clean, well decorated and furnished. Shower is spacious and powerful. Breakfast is included and there are a good number of options, excellent! A great bonus is the free parking in a secure car park. I have nothing negative to say, very happy 😊 "

"Friendly staff, great location"

"We had a lovely stay at TheRoyal Oak. Staff are very friendly. The rooms were kept very clean and fresh towels every day. We ate in the restaurant every night and the food was excellent. All in all it was a great stay."

"I decided to bring my partner here for our first anniversary and the hotel just went above and beyond! Throughout the booking they kept in contact with me to ensure we all knew exactly what was happening, as I asked them to do the room up for us and add some prosecco! We had a 2 and a half hour drive down to Nefyn and before we left I had a text message from Gwawr, she asked if I had an ETA so that they could put the prosecco in the room just before our arrival to ensure it stayed cold! When we checked in Sally was a great help with us ensuring we had all the information needed! We booked in for dinner at 6:00pm and the meal was just lovely! The portions were bigger than expected but it was incredible value for money and just gorgeous food! Upon check out Gwawr was absolutely amazing, ensuring everything had gone as smoothly as possible! Overall, it was made a very personal stay for us and the hotel was beautiful, the room was lovely, anything needed was at most a couple of minute walk away! The rooms were incredible and they even upgraded us to celebrate our anniversary which was just amazing of them! It was a quiet weekend for us which I would say helped make it that bit more personal! We would without a doubt come back! We would absolutely recommend this hotel to anybody within a heartbeat! "