8/10 Good
CATALIN
Travelled with partner
10 Feb 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks newly renovated with hi tech feeling. The room was clean and the check-in was fast and easy. The location is "in the middle of everything". The property has locking boxes where you can temporarily store your belongings. They had a nice terrace at second floor.
Cons:
- comunications. Through Expedia you get no answers. Through the phone they posted, as well. Through the phone they send you 3 days in advance for SMS and WhatsApp nothing. I sent a message asking for parking options, and I got total silence.
- on line check-in. To be able to receive the pass to enter your room, one has to enter personal data (for Portugese officials) and (a big surprise) the time of arrival and time of leave to the minutes. Who knows 3 days in advance the exact time to the minutes.
- electrical outlets. No matter how we moved the beds, at least one outlet beside bed was covered by bed. We couldn't use it to charge the phone.
- sound proofing. If you have good neighbors and sound sleep, all ok. If not, you can hear the ones above walking on the squeaky floor, the one beside talking and listening to tv, the frige (or something similar) from the building beside.
- balcony. We had one in front of our window but to go there we must jump through the window (no door)
- room view. We had a beautiful view of the back of a building and inside their rooms.
- shower. The shower head was totally straight and flat, and the support was keeping it parallel with the wall. Water flows above.
CATALIN
Stayed 2 nights in Feb 2025