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Novotel

3.0 star property
Hotel in Poza Rica with free valet parking and 24-hour health club

Photo gallery for Novotel

Reception
Restaurant
Triple Room
Breakfast area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Gym
  • Room service
  • Laundry
The current price is AU$65
includes taxes & fees
12 Mar - 13 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Classic Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Ceiling fan
Down duvet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Hypo-allergenic bedding, down duvets, desk, laptop workspace

Double Room Standard

  • Sleeps 2
  • 2 Double Beds

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  • Pet-friendly
  • Parking included
  • Free WiFi
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8.2 out of 10, Very good, 178 reviews
The price is AU$55
includes taxes & fees
26 Mar - 27 Mar
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About the area

Map
BLVD. ADOLFO RUIZ CORTINEZ No. 713, COL. 27 DE SEPTIEMBRE, Poza Rica, VER, 93320

What's nearby

  • University Veracruzana Poza Rica - 5 min walk - 0.5 km
  • Hospital Regional Pemex - 6 min walk - 0.5 km
  • 18 de Marzo Square - 12 min walk - 1.1 km
  • Park of the Americas - 15 min walk - 1.2 km
  • Plaza Gran Patio Shopping Mall - 5 min drive - 5.5 km

Getting around

  • Poza Rica, Veracruz (PAZ-El Tajin National) - 28 min drive

Restaurants

  • ‪El Carbonero - ‬2 min walk
  • ‪Cafe Selecto - ‬6 min walk
  • ‪Restaurante Santander - ‬4 min walk
  • ‪Mariscos el Pirata - ‬3 min walk
  • ‪The Italian Coffee Company - ‬6 min walk

About this property

Novotel

Property highlights
You can look forward to a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services at Novotel. In addition to a bar and a 24-hour health club, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking and valet parking
  • A water dispenser, free newspapers and tour/ticket information
  • Laundry services, smoke-free property and luggage storage
Room features
All 72 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and down duvets
  • Bathrooms with rainfall showers and shampoo
  • 32-inch flat-screen TVs with cable channels
  • Ceiling fans, daily housekeeping and desks

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Restaurants on site

  • RESTAURANTE LOS NARANJOS

Things to do

  • 24-hour health club
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 300, per pet, per night, plus a deposit of MXN 200 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

MONETIZATION_ON

Important information

Optional extras

  • Pet deposit: MXN 200 per night
  • Pet fee: MXN 300 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Novotel Hotel Poza Rica
Novotel Poza Rica

Frequently asked questions

Is Novotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of MXN 200 per night and a fee of MXN 300 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel?

As of 11 Mar 2025, prices found for a 1-night stay for 2 adults at Novotel on 12 Mar 2025 start from AU$64.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel?

Self-parking and valet parking are free at this property.

What time is check-in at Novotel?

Check-in start time: noon; check-in end time: 6:00 PM.

What time is check-out at Novotel?

Checkout is at 1:00 PM.

Where is Novotel located?

Situated in Poza Rica, this hotel is within a 10-minute walk of University Veracruzana Poza Rica and Hospital Regional Pemex. 18 de Marzo Square and Park of the Americas are also within 15 minutes.

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Novotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 45 reviews
Rating 8 - Good. 24 out of 45 reviews
Rating 6 - Okay. 4 out of 45 reviews
Rating 4 - Poor. 3 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucina

Cleanliness! Pretty affordable , very kind staff. Convenient ubication , close to downtown by walking but not to close to keep it quiet. I gladly would be back again.
Stayed 1 night in Feb 2024

8/10 Good

AHUIZOLT

Muy buena atención del personal, cómodo y limpio!
Stayed 5 nights in Feb 2025

10/10 Excellent

Mayari

Muy cómodo,limpio, buen trato y estacionamiento.
Stayed 2 nights in Dec 2024

6/10 Okay

Antonio

Disliked: Cleanliness
Mala
Tenía cucarachas con eso se dice todo
Stayed 2 nights in Nov 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

8/10 Good

Alfonso

ME PARECIO BUEN LUGAR, TENIA RESTAURANTE POR LO QUE NO HABIA QUE IR FUERA.
Stayed 1 night in Aug 2024

4/10 Poor

german

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Christian

Todo bien
Stayed 1 night in Jun 2024

8/10 Good

LART Claudia

Liked: Cleanliness, property conditions & facilities
Había cucarachas pequeñas en mi habitación y una cama individual que al estar sin ropa de cama se notaba el colchón muy viejo y sucio
Stayed 3 nights in Mar 2024

4/10 Poor

Hilario

Liked: Amenities, property conditions & facilities
Al llegar habiamos indicado que llevabamos mascota, nos registramos y cuando regresamos ese dia de la playa por la tarde se nos indico debiamos hacer un pago extra por la mascota, cosa que no se nos indico antes. Tanto en la app como el hotel deberian estar o indicar que se maneja ese ripo de cobro adicional para que no fuera sorpresa ckmo no la llevamos nosotros. La puerta del baño se atoraba, y la de la ducha estaba desoldada y no cerraba,
Stayed 2 nights in Mar 2024

6/10 Okay

Diana

Stayed 1 night in Mar 2024

8/10 Good

FERNANDO

esta muy accecible
Stayed 2 nights in Dec 2023

8/10 Good

Jesus

Mejoren con las reservaciones
Cuando llegue no tenían mi reservación el muchacho le dio solución solo fue una poca más tardado , lo q no me gustó fue que habían militares en el hotel y es incómodo por el echo q no pudimos abrir las cortinas de la habitación por qué estaban hasta en la azotea y ocupaban la mitad del estacionamiento y tube que dejar mi carro en la calle
Stayed 2 nights in Dec 2023

10/10 Excellent

Veronica

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Stayed 1 night in Sep 2023

8/10 Good

JOSE LUIS

Stayed 2 nights in Jul 2023

8/10 Good

Luis Fernando

Stayed 1 night in Jul 2023

8/10 Good

Rulo

Es muy cómoda y espaciosa las habitaciones solo que demora en enfriar los climas.
Stayed 3 nights in Jun 2023

10/10 Excellent

Edgar

Es céntrico, instalaciones cuidadas, atención muy amable y esmerada, muy pulcra y amplios
Stayed 1 night in Mar 2023

10/10 Excellent

Yael Alig

Stayed 1 night in Mar 2023

8/10 Good

Guillermo

Estancia agradable y funcional.
Balance en calidad precio, ayuda el contar con restaurante, ubicación céntrica, habitaciones sencillas pero funcionales, limpio, sobre boulevard principal un poco de ruido, wifi básico, Tv no smart cable.
Stayed 3 nights in Jan 2023

8/10 Good

Federico

Stayed 2 nights in Jan 2023

10/10 Excellent

Michael

Las necesidades necesarias para estar comodo,excelente servicio y amabilidad. En la habitación que me tocó aveces se iba la señal del internet y la pantalla de la habitación no es la mejor pero en general es un lugar recomendable para estar comodo y si tuviera que regresar a poza rica seguramente me quedaría de nuevo.

6/10 Okay

mariann

No me gustó, yo fue en diciembre hacía frío y las camas solo tienen la sabana y la colcha súper delgada y vieja, lugar súper pequeño. :(

10/10 Excellent

celso arturo

Stayed 1 night in Dec 2022