Hotel Luis

4.0 star property
Family-friendly ski hotel with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Luis

Balcony view
Turkish bath/hammam, body treatments, aromatherapy, hot stone massages
Front of property - evening/night
Indoor spa tub
Porch

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Parking available
    Parking available
  • Pool
    Pool
  • Gym
    Gym
  • Hot tub
    Hot tub

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Triple Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Premium bedding
Bidet
Hairdryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room, 2 Bedrooms (for 4 people)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
2 bedrooms
  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Premium bedding
Bidet
Hairdryer
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Hairdryer
Bidet
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Junior Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Sofa bed
Down duvet
Premium bedding
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Room

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Sofa bed - double
Premium bedding
Bidet
Hairdryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Junior Suite (for 4 people)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
Bidet
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Junior Suite (for 3 people)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Premium bedding
Down duvet
Bidet
  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About the area

Map
Viale Piave, 20, Fiera di Primiero, Primiero San Martino di Castrozza, TN, 38054

What's nearby

  • Primiero Valley - 1 min walk - 0.0 km
  • Transacqua Church - 11 min walk - 0.9 km
  • Tognola Gondola - 12 min drive - 12.6 km
  • San Martino di Castrozza Ski Area - 15 min drive - 14.3 km
  • Val Venegia - 18 min drive - 19.2 km

Getting around

  • Cismon del Grappa Primolano Station - 34 min drive
  • Marco Polo Airport (VCE) - 106 min drive

Restaurants

  • ‪Isola Bar - Hotel Isolabella Primiero - ‬6 min walk
  • ‪Osteria Pan & Vin - ‬2 min drive
  • ‪Bar Genzianella da Sonia - ‬4 min walk
  • ‪Brunet Hotels Iris Tressane a Tonadico - ‬9 min walk
  • ‪Bar Diana di Longo Giovanni e Giulietta SNC - ‬5 min walk

About this property

Hotel Luis

Upscale family-friendly hotel near Dolomites
Consider a stay at Hotel Luis and take advantage of a free breakfast buffet, a free return airport shuttle and a free daily manager's reception. Hit the slopes at this hotel, offering a free ski shuttle, ski passes and ski storage. Treat yourself to a body wrap, a deep-tissue massage or reflexology at the on-site spa. The on-site local cuisine restaurant, Hotel Luis, offers breakfast, brunch, lunch, dinner and children's meals. Enjoy the health club, as well as activities, such as hunting, rock climbing and mountain biking. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool with pool umbrellas
  • Free self-parking, plus extended parking (surcharge)
  • Free bike hire, access to a nearby indoor pool and express check-in
  • Babysitting (surcharge), coffee/tea in reception and a lift
Room features
All guest rooms at Hotel Luis boast thoughtful touches, such as premium bedding and air conditioning, as well as amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and baths or showers
  • LCD TVs with digital channels
  • Fridges, free infant beds and daily housekeeping

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free ski shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hotel Luis

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 10:30 AM; check-in end time: 6 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 10 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Pool access available from 2:30 PM to 7:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Luis Hotel
Hotel Luis Fiera di Primiero
Luis Fiera di Primiero
Hotel Luis Primiero San Martino di Castrozza
Hotel Luis Hotel Primiero San Martino di Castrozza

Frequently asked questions

Does Hotel Luis have a pool?

Yes, this property has an indoor pool. Pool access is from 2:30 PM to 7:30 PM.

Is Hotel Luis pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Luis?

Self-parking is free at this property.

What time is check-in at Hotel Luis?

Check-in start time: 10:30 AM; check-in end time: 6 PM.

What time is check-out at Hotel Luis?

Checkout is at 10:30 AM.

Does Hotel Luis provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Luis located?

Located near the slopes, this Primiero San Martino di Castrozza hotel is situated in the mountains, within a 5-minute walk of Primiero Valley and Dolomites, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Clarofonte Park and Transacqua Church are also within 15 minutes.

Hotel Luis Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 27 reviews" "
Rating 8 - Good. 4 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property. Giacomo and his dad were outstanding hosts. We will definitely return on our next trip to Italy.
Stayed 3 nights in Jul 2022

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff made us feel very welcome as a big group (11), breakfast was well prepared and varied, location is perfect for the town. Thank you!
Stayed 4 nights in Sep 2021

10/10 Excellent

Financeiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente. Eu recomendo. Super atenciosos e prontos a ajudar a qualquer momento
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Gianfabio

Liked: Cleanliness
Disliked: Amenities
Non torneremo

10/10 Excellent

paola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Qualche giorno di relax
Hotel gestito con professionalità,competenza e cortesia. Dalle foto su internet appare decisamente più lontano da altri edifici e costruzioni, elemento che aveva influito sulla scelta, ad ogni modo non ha avuto ricadute negative sulla qualità del soggiorno.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スイートに止まったのですが部屋も広く、設備も充実。電気ポットがなかったが無いのか聞いたらすぐに持ってきてくれてティーバックもついていた。レストランもリーズナブルな価格でおいしかった。バス停から近くてよい。スタッフも態度が大変良かった。
Stayed 5 nights in Sep 2019

10/10 Excellent

giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima accoglienza. Personale gentile. SPA pulita e completa. Titolare molto disponibile. Mangiare di buona qualità. Consigliato.
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 4 nights in Dec 2018

10/10 Excellent

ciccio69, Alessandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEL WEEKEND IN HOTEL ELEGANTE E TENUTO BENISSIMO
Albergo vicinissimo al centro del simpatico paesino di Fiera di Primiero. Centro tipico dei paesi di montagna con molti negozi. Per chi pratica la montagna ci sono parecchie escursioni da fare dalla piu' semplice alla piu' impegnativa. In albergo l'ambiente e' molto curato, la camera una junior suit molto grande e ben tenuta. L'hotel ha un parcheggio all'aperto comodo per scaricare valigie e un garage sotto l'albergo stesso. Centro benessere non utilizzato.
Stayed 2 nights in Sep 2018

10/10 Excellent

Gianluca, Curitiba, Brasile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo Hotel, con tutti i servizi, vicino al centr
OTTIMA in tutti i sensi un centro Relax fantastico!
Stayed 1 night in Sep 2018

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Siamo stati molto bene, hotel in centro paese, ottima camera, personale in sala cortese e gentile, mezza pensione all'altezza delle aspettative di un 4 stelle. Centro benessere completo ma zona relax insufficiente e musica alta per questa zona.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Hotel vicinissimo al centro
L'albergo permette di raggiungere la zona pedonale a piedi in cinque minuti. La posizione è anche comoda per spostarsi coi mezzi del parco in quanto la stazione degli autobus è praticamente di fronte. Arredato in stile liberty. Stanza un po' piccola.
Stayed 5 nights in Aug 2017

10/10 Excellent

LINEU EDISON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel jóia.
Ótimo atendimento......gostamos.
Stayed 2 nights in Aug 2017

8/10 Good

Luiz Gonzaga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Giovanni

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAI PIU' !!!
Per l'anniversario di matrimonio ho prenotato camera superior dando per scontato avesse almeno una finestra:niente,solo due abbaini,la N.306!Mi assegna la N.226 con anche il balconcino ma verso la strada e quindi il sonno molto disturbato.Impazientito,il gestore ci trasferisce al N.122,assicurando che il cliente prenotato,essendo un abituale,non ne farà un problema.La stanza è piccola,con terazzino e silenziosa.Il tappeto però,pieno di polvere,lo tengo arrotolato sotto il tavolino.Per il disagio avuto penso di conciliare il prezzo variato magari con delle cene:netto e perentorio rifiuto.Abbiamo cenato solo la prima sera, perché fuori,a parità di prezzo,abbiamo gustato una miglior cucina locale,con tutto compreso.Al mio primo giudizio negativo inviato,il gestore Sg. Mario,mi telefona e,tutto indispettito e preoccupato del suo buon nome,mi sollecita a disdire subito,entro cinque minuti,invia lui un messaggio chiedendo che il mio non venga trasmesso ed assicurando che ormai mi trovo pienamente a mio agio e,con un attegiamento infantile,ridicolo e poco intelligente,giustifica la mia richiesta della finestra in camera per la mia prolungata vita in Africa!La prima colazione è abbastanza buona e varia ma dal terzo giorno scompare la frutta e,come altri clienti,ne faccio richiesta ai camerieri,sempre gentili e solerti ad ogni richiesta, bravi a passare tra i vari tavolini con spazi molto stretti e subito interessati delle eventuali prenotazioni della cena, da noi sempre delusi.

8/10 Good

ANDRE LUIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradabilíssimo...
O hotel foi nossa base para conhecermos diversas cidades...

10/10 Excellent

VALERIA, Veronella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
da ripetere!!!!
una settimana di vacanza con mio marito in questo posto tranquillo. L'hotel è molto confortevole e i titolari sono proprio gentili e professionali, sempre disponibili e gentili. Che dire...una vacanza da ripetere!!!!

10/10 Excellent

Bente, Norge

Liked: Staff & service, property conditions & facilities, room comfort
Hyggelig opphold på hotell Louis.
Kjempe hyggelig opphold på hotell Louis. Vertskapet var bare helt nydelige.Det samme var servitøren i resturanten.Servicen på hotellet var godt over normalen.Dyktig servitør og vertskap som gjør at man gjerne vil komme tilbake. Etter fine fjellturer i nydelig natur koste vi oss i spa avdelingen før vi inntok kveldens middag i resturanten. God mat! Nydelig salat (ikke spis for mye) Det kommer forrett, hovedrett og dessert også for en rimlig penge.

10/10 Excellent

Adrienn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

quintino, roma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo per passare belle serate in compagnia
albergo molto confortevole a conduzione familiare ,il personale si è sempre distinto in ogni momento ,la colazione è super ,le montagne dalla nostra camera ci offrivano un incantevole e meravigliosa veduta ,l'albergo è situato in una posizione strategica che dà la possibilità di fare delle belle passeggiate e poter andare in località vicine senza avere stress-

6/10 Okay

Striscia...., Padova

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Colazione e Ristorante da 2 stelle
Positiva per camere e pulizia, negativa per colazione ristorante e centro benessere.