Province of Venice Holidays from AU$4,069

Check in was quick & painless once we found the desk. Although we booked San Marco Palace, check in was at Royal San Marco around the corner, which wouldn't have been so bad if we didn't have to drag bags over bridges and steps. Although we were early, they kindly stored our bags until our room was ready. I confirmed before booking that the hotel had a lift. However, our room was a walk down the hall, outside, through a keyed external door, up a flight of stairs, 1 floor in a lift, down a long hallway, more stairs, another lift, through another door to outside, walk a few doors outside, into another keyed door, up another flight of stairs to a lift, down a hallway to our room door. Inside the room door, another half flight of stairs down to access the apartment. If our 83 year old mother wasn't with us, it would have been less of an issue but beware, the family suites are nowhere near the lobby or breakfast room. Good: location, spacious apartment, 2bedroom, 2bath, large living room, small kitchen and looked to have been lovely in its day. Bad: Furniture is old and worn, mattresses are thin, worn and uncomfortable. Pillows are flat and only 1 per person provided. Kitchen had only bottles of water in fridge&disposable plastic cups. No cutlery, glasses, plates...nothing. We requested extra pillows & finally tracked down the maid on day 2 & asked her directly. An electric outlet in the master bedroom was falling out of the wall and unsafe. No water taxi access-dragged bags thru

Great location. Even though we told them it was our 25th Wedding Anniversary there was a hard sell on our arrival to try and make us upgrade to a better more expensive room when they clearly had lots of empty rooms, it was disappointing and unnecessary. It spoilt it for us.

A 5 star hotel. Very nice and very elegant. Far from San Marcos but they have a shuttle that takes you there and back every 30 minutes for free.

Beautiful place the staff were amazing! Really enjoyed the location

Most beautiful boutique hotel. Great breakfast, lots of choices. Location is good. Nearby restaurants are very good. Rooms are big and have high ceiling.